Title: Error when activating
Last modified: August 30, 2016

---

# Error when activating

 *  [searching4savings](https://wordpress.org/support/users/searching4savings/)
 * (@searching4savings)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/error-when-activating-16/)
 * I am trying to reactivate my simply hooks and I keep getting the error: Sorry,
   you cannot run Simple Hooks without WordPress 3.9.2 and Genesis 2.1.0, or greater.
   I am running Genesis 2.1.1 and WordPress 4.2.2 and have the Metro Pro Theme installed
   and activated. It was working fine but I had to deactivate my plugins because
   of tech issues, and now I can’t get it to reactivate.
 * [https://wordpress.org/plugins/genesis-simple-hooks/](https://wordpress.org/plugins/genesis-simple-hooks/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [Nick C](https://wordpress.org/support/users/modernnerd/)
 * (@modernnerd)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/error-when-activating-16/#post-6246435)
 * Sorry to hear that! Are you running a WordPress multisite install and trying 
   to network-activate the plugin? If so, you’ll need to activate it on the blog
   itself, rather than at the network level.
 * Otherwise, feel free to share a link to your site. I’m happy to take a closer
   look for you.
 *  [dfumagalli](https://wordpress.org/support/users/dfumagalli/)
 * (@dfumagalli)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/error-when-activating-16/#post-6246544)
 * We have the same issue. On our other websites all works perfectly because we 
   installed Simple Hooks half year ago.
 * On a new website we are creating today, it gives the same error listed above.
 *  Plugin Support [Nick C](https://wordpress.org/support/users/modernnerd/)
 * (@modernnerd)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/error-when-activating-16/#post-6246545)
 * [@dfumagalli](https://wordpress.org/support/users/dfumagalli/) There are a few
   things you can check:
 * 1. Make sure your active theme is a Genesis child theme. (If you try to activate
   the plugin when a non-Genesis theme is active, you’ll see the error message, 
   even if Genesis is installed in your theme folder.)
 * 2. If using WordPress multisite, be sure to activate the plugin from the individual
   site’s admin screen, rather than for the entire network.
 * 3. Double-check that you’re using WordPress 3.9.2 and Genesis 2.1.0 or greater.
 * If those tips don’t help, feel free to reply with a link to your site and I’ll
   take a closer look.
 *  [dfumagalli](https://wordpress.org/support/users/dfumagalli/)
 * (@dfumagalli)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/error-when-activating-16/#post-6246546)
 * The issue went away installing some additional Genesis plugins and a Genesis 
   child theme. However the issue did show up while using the “Genesis Sample Theme”,
   which in my opinion is “Genesis enough”.
 * However I might have had it not enabled indeed, when I tried the plug in.
 *  Plugin Support [Nick C](https://wordpress.org/support/users/modernnerd/)
 * (@modernnerd)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/error-when-activating-16/#post-6246547)
 * [@dfumagalli](https://wordpress.org/support/users/dfumagalli/) Thanks for the
   update – great that you were able to resolve this.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error when activating’ is closed to new replies.

 * ![](https://ps.w.org/genesis-simple-hooks/assets/icon-256x256.png?rev=1335659)
 * [Genesis Simple Hooks](https://wordpress.org/plugins/genesis-simple-hooks/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/genesis-simple-hooks/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/genesis-simple-hooks/)
 * [Active Topics](https://wordpress.org/support/plugin/genesis-simple-hooks/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/genesis-simple-hooks/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/genesis-simple-hooks/reviews/)

## Tags

 * [simple hooks](https://wordpress.org/support/topic-tag/simple-hooks/)

 * 5 replies
 * 3 participants
 * Last reply from: [Nick C](https://wordpress.org/support/users/modernnerd/)
 * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/error-when-activating-16/#post-6246547)
 * Status: not resolved