Title: Error when activating Mail (2) Last modified: June 20, 2023 --- # Error when activating Mail (2) * [tomvog](https://wordpress.org/support/users/tomvog/) * (@tomvog) * [2 years, 11 months ago](https://wordpress.org/support/topic/error-when-activating-mail-2/) * Hello, * my form is not sending emails (stops with an error) only if I activate Mail ( 2) to create an autoresponder. Without Mail (2) active it works correctly. * Already tried deactivating several plugins and switching PHP versions. WP and plugins are all up-to-date. * Any suggestion? Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [2 years, 11 months ago](https://wordpress.org/support/topic/error-when-activating-mail-2/#post-16832873) * Where can we see the website in question? * Thread Starter [tomvog](https://wordpress.org/support/users/tomvog/) * (@tomvog) * [2 years, 11 months ago](https://wordpress.org/support/topic/error-when-activating-mail-2/#post-16833068) * This is a temporary page were we have the form that is not working * [https://www.cosmecsrl.com/contattaci-new/](https://www.cosmecsrl.com/contattaci-new/) * Do not make any kind of test on other forms as this is a live website and the forms send mails to my client. Thanks * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [2 years, 11 months ago](https://wordpress.org/support/topic/error-when-activating-mail-2/#post-16835404) * See [Setting up mail](https://contactform7.com/setting-up-mail/) * What email settings do you have in the Mail tab panel? * To protect personal data, hiding email addresses in the settings or replacing them with dummy addresses is strongly advised. You can also [include screenshots](https://wordpress.org/support/forum-user-guide/faq/#can-i-include-screenshots-or-videos). * Thread Starter [tomvog](https://wordpress.org/support/users/tomvog/) * (@tomvog) * [2 years, 11 months ago](https://wordpress.org/support/topic/error-when-activating-mail-2/#post-16836041) * Hi, * in order to make it as simple as possible I tried to set it up without any mail- tag, just simple straight forward email addresses. However I tried in several ways but it always results in an error. * ![](https://i0.wp.com/www.piucommunication.com/clienti/Screenshot2023-06-21.png? ssl=1) * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [2 years, 11 months ago](https://wordpress.org/support/topic/error-when-activating-mail-2/#post-16836324) * So, it has turned out Mail (2) has nothing to do with the problem, right? * > However I tried in several ways but it always results in an error. * What error do you get? * Thread Starter [tomvog](https://wordpress.org/support/users/tomvog/) * (@tomvog) * [2 years, 11 months ago](https://wordpress.org/support/topic/error-when-activating-mail-2/#post-16836405) * no, I confirm that I get the error only when I activate Mail (2). No matter if I use straight forward email addresses or mail-tag in the settings of Mail (2). Without Mail (2) the form works fine, as soon as I activate Mail (2) if I try to send I always get the error “Failed to send your message. Please try later or contact the administrator by another method.” * By personalizing more the error messages I now discovered that the error is the one related to “Submission was referred to as spam”, however I do not understand why this should be classified as spam. * Please note that I have the reCaptha 3 integration active. * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [2 years, 11 months ago](https://wordpress.org/support/topic/error-when-activating-mail-2/#post-16838608) * See FAQ > **[After submitting the form, I get an error message stating “There was an error trying to send your message.” What is wrong?](https://contactform7.com/faq/after-submitting-the-form-i-get-an-error-message/)** * Thread Starter [tomvog](https://wordpress.org/support/users/tomvog/) * (@tomvog) * [2 years, 11 months ago](https://wordpress.org/support/topic/error-when-activating-mail-2/#post-16839417) * Still not very helpful in solving the issue. The FAQ simply confirm that the message is flagged as spam – has I already confirmed before, however I still do not understand why. I now deactivated reCAPTCHA and it works… just hoping that by doing this we will not receive tons of spam messages. * Thanks - This reply was modified 2 years, 11 months ago by [tomvog](https://wordpress.org/support/users/tomvog/). * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [2 years, 11 months ago](https://wordpress.org/support/topic/error-when-activating-mail-2/#post-16841735) * Then see this > **[Why do I get an error message with an orange border?](https://contactform7.com/faq/i-get-an-error-message-with-an-orange-border-even-though-i-dont-use-akismet/)** Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Error when activating Mail (2)’ is closed to new replies. * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255) * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/) * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq) * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/) * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/) * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/) * 9 replies * 2 participants * Last reply from: [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/error-when-activating-mail-2/#post-16841735) * Status: not resolved