Title: Error when activating the plugin
Last modified: June 28, 2021

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# Error when activating the plugin

 *  [linuxprog](https://wordpress.org/support/users/linuxprog/)
 * (@linuxprog)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/error-when-activating-the-plugin-17/)
 * Hi,
 * I’m trying to install/activate the plugin in my woocommerce store, it shows this
   error, please help
 * Plugin could not be activated because it triggered a fatal error.
    `Fatal error:
   Uncaught Error: Call to undefined function getTrackingMoreInstance() in /home/
   602506.cloudwaysapps.com/yuvedmyyde/public_html/wp-content/plugins/trackingmore-
   woocommerce-tracking/trackingmore.php:432 Stack trace: #0 /home/602506.cloudwaysapps.
   com/yuvedmyyde/public_html/wp-admin/includes/plugin.php(2300): include() #1 /
   home/602506.cloudwaysapps.com/yuvedmyyde/public_html/wp-admin/plugins.php(191):
   plugin_sandbox_scrape() #2 {main} thrown in /home/602506.cloudwaysapps.com/yuvedmyyde/
   public_html/wp-content/plugins/trackingmore-woocommerce-tracking/trackingmore.
   php on line 432`

The topic ‘Error when activating the plugin’ is closed to new replies.

 * ![](https://ps.w.org/trackingmore-woocommerce-tracking/assets/icon-256x256.png?
   rev=3129141)
 * [TrackingMore Order Tracking for WooCommerce (Free plan available)](https://wordpress.org/plugins/trackingmore-woocommerce-tracking/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/trackingmore-woocommerce-tracking/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/trackingmore-woocommerce-tracking/)
 * [Active Topics](https://wordpress.org/support/plugin/trackingmore-woocommerce-tracking/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/trackingmore-woocommerce-tracking/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/trackingmore-woocommerce-tracking/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [linuxprog](https://wordpress.org/support/users/linuxprog/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/error-when-activating-the-plugin-17/)
 * Status: not resolved