Title: Error when activating the plugin
Last modified: August 22, 2016

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# Error when activating the plugin

 *  Resolved [quiahuitzin](https://wordpress.org/support/users/quiahuitzin/)
 * (@quiahuitzin)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/error-when-activating-the-plugin-5/)
 * I’m getting this error message
 * Parse error: syntax error, unexpected T_FUNCTION, expecting ‘)’ in /hsphere/local/
   home/c309527/*.com/mtf/wp-content/plugins/export-user-data/export-user-data.php
   on line 756
 * [https://wordpress.org/plugins/export-user-data/](https://wordpress.org/plugins/export-user-data/)

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Plugin Author [qstudio](https://wordpress.org/support/users/qlstudio/)
 * (@qlstudio)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/error-when-activating-the-plugin-5/#post-5607191)
 * What version of PHP are you using?
 *  Thread Starter [quiahuitzin](https://wordpress.org/support/users/quiahuitzin/)
 * (@quiahuitzin)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/error-when-activating-the-plugin-5/#post-5607194)
 * 5.2.0
 *  Plugin Author [qstudio](https://wordpress.org/support/users/qlstudio/)
 * (@qlstudio)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/error-when-activating-the-plugin-5/#post-5607195)
 * That version is not even supported by WP anymore – [https://wordpress.org/about/requirements/](https://wordpress.org/about/requirements/)
 * You will need to update PHP to get support for some of the newer features.
 * We simply use an anonymous function described on the WP Codex to grab all usermeta
   and trim out empty array values – [http://codex.wordpress.org/Function_Reference/get_user_meta#Getting_all_meta_data](http://codex.wordpress.org/Function_Reference/get_user_meta#Getting_all_meta_data)
 *  Thread Starter [quiahuitzin](https://wordpress.org/support/users/quiahuitzin/)
 * (@quiahuitzin)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/error-when-activating-the-plugin-5/#post-5607266)
 * Sorry, it’s version 5.2.17 and this is the only plugin that shows that error.
 *  Plugin Author [qstudio](https://wordpress.org/support/users/qlstudio/)
 * (@qlstudio)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/error-when-activating-the-plugin-5/#post-5607271)
 * 5.2.17 is still not a supported version of PHP.
 * Each plugin is written differently and uses different functions – we can see 
   the issue and will look into alternatives, but there is not set date for when
   we’ll release the next update.
 * Q
 *  Thread Starter [quiahuitzin](https://wordpress.org/support/users/quiahuitzin/)
 * (@quiahuitzin)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/error-when-activating-the-plugin-5/#post-5607286)
 * I asked my hosting to update the version of PHP to 5.4 and now the plugin is 
   installed, but couldn’t get to export the file, is there a limit of users? In
   my case I have 16,500 users.
 *  Plugin Author [qstudio](https://wordpress.org/support/users/qlstudio/)
 * (@qlstudio)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/error-when-activating-the-plugin-5/#post-5607287)
 * Good progress.
 * The export has an option to limit the number of users your export – perhaps 16,500
   is going to kill your available memory – look at the “advanced options” and batch
   the exports.
 *  Thread Starter [quiahuitzin](https://wordpress.org/support/users/quiahuitzin/)
 * (@quiahuitzin)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/error-when-activating-the-plugin-5/#post-5607288)
 * Thank you for the fast response! Got it solved by making batches of 5000 users.
 *  Plugin Author [qstudio](https://wordpress.org/support/users/qlstudio/)
 * (@qlstudio)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/error-when-activating-the-plugin-5/#post-5607289)
 * Good news – don’t forget to leave a review 🙂
 * Q
 *  Plugin Author [qstudio](https://wordpress.org/support/users/qlstudio/)
 * (@qlstudio)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/error-when-activating-the-plugin-5/#post-5607385)
 * For any users on PHP < 5.2 – we’re working on a fix that removes the anonymous
   functions – it can be tested from github: [https://github.com/qstudio/export-user-data](https://github.com/qstudio/export-user-data)

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Error when activating the plugin’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/export-user-data.svg)
 * [Export User Data](https://wordpress.org/plugins/export-user-data/)
 * [Support Threads](https://wordpress.org/support/plugin/export-user-data/)
 * [Active Topics](https://wordpress.org/support/plugin/export-user-data/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/export-user-data/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/export-user-data/reviews/)

 * 10 replies
 * 2 participants
 * Last reply from: [qstudio](https://wordpress.org/support/users/qlstudio/)
 * Last activity: [11 years, 5 months ago](https://wordpress.org/support/topic/error-when-activating-the-plugin-5/#post-5607385)
 * Status: resolved