Title: error when active WooCommerce
Last modified: June 6, 2020

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# error when active WooCommerce

 *  Resolved [Fajr yassin](https://wordpress.org/support/users/fajryassin06/)
 * (@fajryassin06)
 * [6 years ago](https://wordpress.org/support/topic/error-when-active-woocommerce/)
 * Hello
    when I active WooCommerce, my site has an error with views see image: 
   [https://a.top4top.io/p_16184yxj21.png](https://a.top4top.io/p_16184yxj21.png)
 * so I remove WooCommerce from cPanel, and active Really Simple SSL plugin then
   active WooCommerce.
    work normally for now
 * when I open setup Store Details I have this error when click continue (There 
   was a problem updating your preferences.)
 * theme: Orchid Store
    PHP version: 7.3 plugin YITH WooCommerce Wishlist by YITH–
   3.0.10 – Installed version not tested with active version of WooCommerce 4.2.0
 * How can fix error and WooCommerce work normally
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-when-active-woocommerce%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/)
 * (@apmwebdev)
 * [6 years ago](https://wordpress.org/support/topic/error-when-active-woocommerce/#post-12948630)
 * Hi [@fajryassin06](https://wordpress.org/support/users/fajryassin06/). Do you
   have any more details about why the preferences can’t be updated? There might
   be something in your PHP error logs, for example. Does that give an error with
   more information about what went wrong?
 *  Thread Starter [Fajr yassin](https://wordpress.org/support/users/fajryassin06/)
 * (@fajryassin06)
 * [6 years ago](https://wordpress.org/support/topic/error-when-active-woocommerce/#post-12948821)
 * [@apmwebdev](https://wordpress.org/support/users/apmwebdev/) Thank you for replay.
   
   This errors on cPanel error nothing else Latest web server error log messages:[
   Sat Jun 06 14:38:53.836608 2020] [access_compat:error] [pid 4378] [client 162.158.154.233:
   11136] AH01797: client denied by server configuration: /home/leenkatorg/public_html/
   wp-content/uploads/woocommerce_uploads/, referer: [http://leenkat.org/wp-content/uploads/woocommerce_uploads/](http://leenkat.org/wp-content/uploads/woocommerce_uploads/)
 * [Sat Jun 06 10:42:07.537997 2020] [access_compat:error] [pid 11358] [client 141.101.98.70:
   38254] AH01797: client denied by server configuration: /home/leenkatorg/public_html/
   wp-content/uploads/woocommerce_uploads/, referer: [https://leenkat.org/wp-content/uploads/woocommerce_uploads/](https://leenkat.org/wp-content/uploads/woocommerce_uploads/)
 *  [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/)
 * (@apmwebdev)
 * [5 years, 12 months ago](https://wordpress.org/support/topic/error-when-active-woocommerce/#post-12966922)
 * Hi [@fajryassin06](https://wordpress.org/support/users/fajryassin06/). Thanks
   for clarifying. I’d recommend disabling all other plugins on your site and switching
   to a default theme, such as Twenty Twenty, and then trying to install the WooCommerce
   plugin. Hopefully it is just the install that is running into issues and things
   will work normally once you’ve gotten past that point.
 *  [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/)
 * (@apmwebdev)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/error-when-active-woocommerce/#post-12999993)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved.
   Feel free to start a new thread if you have any further questions!
 *  Thread Starter [Fajr yassin](https://wordpress.org/support/users/fajryassin06/)
 * (@fajryassin06)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/error-when-active-woocommerce/#post-13001050)
 * Hello
    I am sorry The owner of the hosting, tell me the problem from the server
   so When the problem was solved, site work normally thank you

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘error when active WooCommerce’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [Fajr yassin](https://wordpress.org/support/users/fajryassin06/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/error-when-active-woocommerce/#post-13001050)
 * Status: resolved