Title: Error when adding an account
Last modified: January 31, 2023

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# Error when adding an account

 *  Resolved [madbirdesign](https://wordpress.org/support/users/madbirdesign2/)
 * (@madbirdesign2)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/error-when-adding-an-account/)
 * When trying to fix a missing Instagram feed on a client’s website, I tried deleting
   and re-adding an account.
 * Error message: {“error_type”: “OAuthException”, “code”: 400, “error_message”:“
   Insufficient developer role”}
 * Original error: pink block with this error message:
   **Unable to get results**
   Please update Instagram Access Token in the account settings.
    -  This topic was modified 3 years, 4 months ago by [madbirdesign](https://wordpress.org/support/users/madbirdesign2/).
      Reason: added more details

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [carouh](https://wordpress.org/support/users/carouh/)
 * (@carouh)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/error-when-adding-an-account/#post-16427144)
 * I have the same problem!
 *  [mmk31](https://wordpress.org/support/users/mmk31/)
 * (@mmk31)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/error-when-adding-an-account/#post-16427586)
 * Its same for all i think.. We just need to wait
 *  Plugin Support [jmatiasmastro](https://wordpress.org/support/users/jmatiasmastro/)
 * (@jmatiasmastro)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/error-when-adding-an-account/#post-16429768)
 * [@madbirdesign2](https://wordpress.org/support/users/madbirdesign2/) [@mmk31](https://wordpress.org/support/users/mmk31/)
   [@carouh](https://wordpress.org/support/users/carouh/)
 * Hello mate, I’m afraid to inform you that we are experiencing a temporary blocking
   of the plugin due to a change in Facebook’s policies.
 * Our development team is actively working with Facebook support to meet the requirements
   and fix this issue as soon as possible.
 * We estimate this job could take a week, please be patient and stay tuned for 
   updates!
 * Regards.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error when adding an account’ is closed to new replies.

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 * 3 replies
 * 4 participants
 * Last reply from: [jmatiasmastro](https://wordpress.org/support/users/jmatiasmastro/)
 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/error-when-adding-an-account/#post-16429768)
 * Status: resolved