Title: Error when adding reservations
Last modified: June 27, 2025

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# Error when adding reservations

 *  Resolved [Madalena V.](https://wordpress.org/support/users/madvalentim/)
 * (@madvalentim)
 * [11 months, 2 weeks ago](https://wordpress.org/support/topic/error-when-adding-reservations/)
 * Hello,
 * Yesterday everything was working normally, but today, every time I try to add
   manually or try to book on the website, it always appears a message saying “Sorry,
   there was a problem!”.
 * Already tried restarting everything, even tried using the website backup from
   yesterday, but it had the same issue. Can you help me find the issue?
 * Thank you!

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Support [thsup88](https://wordpress.org/support/users/thsup88/)
 * (@thsup88)
 * [11 months, 2 weeks ago](https://wordpress.org/support/topic/error-when-adding-reservations/#post-18532016)
 * Hi [@madvalentim](https://wordpress.org/support/users/madvalentim/).
 * Can you clear your site and browser cache and then check it again?
 * Also, what version of our plugin are you using?
 * Thank you.
 *  Thread Starter [Madalena V.](https://wordpress.org/support/users/madvalentim/)
 * (@madvalentim)
 * [11 months, 2 weeks ago](https://wordpress.org/support/topic/error-when-adding-reservations/#post-18533934)
 * Hi [@thsup88](https://wordpress.org/support/users/thsup88/) .
 * I’m using the version 3.2.28.
 * I cleared my site and browser cache but it happens the same.
 * Thank you
 *  Plugin Support [thsup88](https://wordpress.org/support/users/thsup88/)
 * (@thsup88)
 * [11 months, 1 week ago](https://wordpress.org/support/topic/error-when-adding-reservations/#post-18535318)
 * Hi [@madvalentim](https://wordpress.org/support/users/madvalentim/).
 * Can you send us the calendar page URL?
 * Thank you.
 *  Thread Starter [Madalena V.](https://wordpress.org/support/users/madvalentim/)
 * (@madvalentim)
 * [11 months, 1 week ago](https://wordpress.org/support/topic/error-when-adding-reservations/#post-18535763)
 * Hi [@thsup88](https://wordpress.org/support/users/thsup88/)
 * Use this link to bypass the maintenance mode: [https://miauboutiquehotel.com/?bypass_code=mSZjkaeihqwngEVU](https://miauboutiquehotel.com/?bypass_code=mSZjkaeihqwngEVU)
   
   Then go to the subpage [https://miauboutiquehotel.com/prereserva/](https://miauboutiquehotel.com/prereserva/).
   The calendar page is there.
 * Thank you!
 *  Plugin Support [thsup88](https://wordpress.org/support/users/thsup88/)
 * (@thsup88)
 * [11 months, 1 week ago](https://wordpress.org/support/topic/error-when-adding-reservations/#post-18538164)
 * Hi [@madvalentim](https://wordpress.org/support/users/madvalentim/).
 * Can you share with us screenshots of the calendar settings page?
 * Also, have you tried adding a new calendar and check if the same issue occurs?
 * Thank you.
 *  Thread Starter [Madalena V.](https://wordpress.org/support/users/madvalentim/)
 * (@madvalentim)
 * [11 months, 1 week ago](https://wordpress.org/support/topic/error-when-adding-reservations/#post-18538237)
 * Hello [@thsup88](https://wordpress.org/support/users/thsup88/)
 * I’m sending the screenshots of the theme settings, since I only have the free
   version.
 * Meanwhile, I tried making a new calendar, but it had the same issue.
 * Thank you for your time!
 * > [View post on imgur.com](https://imgur.com/a/Lehx41J)
 *  Thread Starter [Madalena V.](https://wordpress.org/support/users/madvalentim/)
 * (@madvalentim)
 * [11 months, 1 week ago](https://wordpress.org/support/topic/error-when-adding-reservations/#post-18541007)
 * Hi [@thsup88](https://wordpress.org/support/users/thsup88/) .
 * I deleted all data and uninstalled the plug-in and re-installed. It’s working
   now, but I’m afraid it happens again. If you can still help me find out what 
   happened, I would appreciate it.
 * Thank you!
 *  Plugin Support [thsup88](https://wordpress.org/support/users/thsup88/)
 * (@thsup88)
 * [11 months, 1 week ago](https://wordpress.org/support/topic/error-when-adding-reservations/#post-18541628)
 * Hi [@madvalentim](https://wordpress.org/support/users/madvalentim/).
 * This issue has occurred before on one of our users’ side and it was a pricing
   issue. The user does not enter a price in the global price field and has this
   problem (on the calendar admin page).
 * Since everything is working fine now, we will close this thread, but if you have
   this problem again, let us know and we will try to find the cause. Perhaps in
   your situation the cause of this problem was something else.
 * Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Error when adding reservations’ is closed to new replies.

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 * 8 replies
 * 2 participants
 * Last reply from: [thsup88](https://wordpress.org/support/users/thsup88/)
 * Last activity: [11 months, 1 week ago](https://wordpress.org/support/topic/error-when-adding-reservations/#post-18541628)
 * Status: resolved