Title: Error when backup using Backup Backup plugin Last modified: January 18, 2021 --- # Error when backup using Backup Backup plugin * Resolved [davvvy](https://wordpress.org/support/users/davvvy/) * (@davvvy) * [5 years, 5 months ago](https://wordpress.org/support/topic/error-when-backup-using-backup-backup-plugin/) * This is the error I got when trying to do a Back Up using the Back Up Back Up plugin. Please advise and help me get this issue fixed. Thank you very much for your kind assistance! * 15632/15632 [STEP] [2021-01-18 00:20:47] Initializing backup… [INFO] [2021-01- 18 00:20:47] Backup & Migration version: 1.0.7 [INFO] [2021-01-18 00:20:47] Site which will be backed up: [https://mrktguru.com](https://mrktguru.com) [INFO] [ 2021-01-18 00:20:47] PHP Version: 7.4.11 [INFO] [2021-01-18 00:20:47] Web server: Apache [INFO] [2021-01-18 00:20:47] Max execution time (in seconds): 10800 [INFO][ 2021-01-18 00:20:47] Checking if backup dir is writable… [INFO] [2021-01-18 00: 20:47] Initializing custom error handler [SUCCESS] [2021-01-18 00:20:47] Yup it is writable… [STEP] [2021-01-18 00:20:47] Scanning files… [STEP] [2021-01- 18 00:20:47] Checking free space, reserving… [INFO] [2021-01-18 00:20:47] Requires at least 947982534 bytes. [INFO] [2021-01-18 00:20:47] Disk free space function is not disabled – using… [SUCCESS] [2021-01-18 00:20:47] There is 249,764.39 MB free. [SUCCESS] [2021-01-18 00:20:47] Great! We have enough space. [SUCCESS][ 2021-01-18 00:20:47] Confirmed, there is more than enough space, checked: 947982534 bytes [INFO] [2021-01-18 00:20:47] Scanning done – found 15632 files… [SUCCESS][ 2021-01-18 00:20:47] Backup initialized… [STEP] [2021-01-18 00:20:47] Initializing archiving system… [SUCCESS] [2021-01-18 00:20:47] Archive system initialized…[ STEP] [2021-01-18 00:20:47] Preparing map of files… [SUCCESS] [2021-01-18 00: 20:47] Files prepared. [INFO] [2021-01-18 00:20:47] Starting compression process…[ STEP] [2021-01-18 00:20:47] Smart memory calculation… [INFO] [2021-01-18 00:20: 47] There is 768 MBs of memory to use [SUCCESS] [2021-01-18 00:20:47] Setting the safe limit to 64 MB [STEP] [2021-01-18 00:20:47] Making database backup [ INFO] [2021-01-18 00:20:47] Iterating database… [SUCCESS] [2021-01-18 00:20:52] Database backup finished [STEP] [2021-01-18 00:20:52] Making archive [INFO] [ 2021-01-18 00:20:52] Compressing… [INFO] [2021-01-18 00:20:52] Using PclZip to create Backup (forced) [INFO] [2021-01-18 00:20:57] Milestone: 1000/15632 [INFO][ 2021-01-18 00:21:01] Milestone: 2000/15632 [INFO] [2021-01-18 00:21:06] Milestone: 3000/15632 [INFO] [2021-01-18 00:21:16] Milestone: 4000/15632 [INFO] [2021-01- 18 00:21:24] Milestone: 5000/15632 [INFO] [2021-01-18 00:21:30] Milestone: 6000/ 15632 [INFO] [2021-01-18 00:21:37] Milestone: 7000/15632 [INFO] [2021-01-18 00: 21:44] Milestone: 8000/15632 [INFO] [2021-01-18 00:21:47] Milestone: 9000/15632[ INFO] [2021-01-18 00:21:49] Milestone: 10000/15632 [INFO] [2021-01-18 00:21:56] Milestone: 11000/15632 [INFO] [2021-01-18 00:22:35] Milestone: 12000/15632 [INFO][ 2021-01-18 00:23:16] Milestone: 13000/15632 [INFO] [2021-01-18 00:23:50] Milestone: 14000/15632 [INFO] [2021-01-18 00:24:12] Milestone: 15000/15632 [INFO] [2021- 01-18 00:28:25] Milestone: 15632/15632 [SUCCESS] [2021-01-18 00:28:25] Compressed 15632 files [INFO] [2021-01-18 00:28:25] Archiving of 15632 files took: 457.61264491081s[ STEP] [2021-01-18 00:28:25] Finalizing backup [INFO] [2021-01-18 00:28:25] Adding manifest… [STEP] [2021-01-18 00:28:25] Closing files and archives * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-when-backup-using-backup-backup-plugin%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 3 replies - 1 through 3 (of 3 total) * Plugin Support [backupsupport](https://wordpress.org/support/users/backupsupport/) * (@backupsupport) * [5 years, 5 months ago](https://wordpress.org/support/topic/error-when-backup-using-backup-backup-plugin/#post-13924240) * Hi [@davvvy](https://wordpress.org/support/users/davvvy/) * Your backup seems to be completed, maybe browser was a bit confused to get response after 457seconds and marked that one as “connection lost”. * The backup should be in on your list already, ready to use. * Nevertheless, we have experimental version that you could check. It has some improvements regarding stability, but still need to be tested. You can download it here: [https://backupbliss.com/downloads/plugins/bmi-betas/backup-backup-1.0.7.96.zip](https://backupbliss.com/downloads/plugins/bmi-betas/backup-backup-1.0.7.96.zip) * Let me know how it went * Thank you * Thread Starter [davvvy](https://wordpress.org/support/users/davvvy/) * (@davvvy) * [5 years, 5 months ago](https://wordpress.org/support/topic/error-when-backup-using-backup-backup-plugin/#post-13925009) * I will try the new plugin and report back here, thank you. * Plugin Support [backupsupport](https://wordpress.org/support/users/backupsupport/) * (@backupsupport) * [5 years, 5 months ago](https://wordpress.org/support/topic/error-when-backup-using-backup-backup-plugin/#post-13925394) * Hi [@davvvy](https://wordpress.org/support/users/davvvy/) * We have even newer version which should display some error just in case. Download: [https://backupbliss.com/downloads/plugins/bmi-betas/backup-backup-1.0.7.97.zip](https://backupbliss.com/downloads/plugins/bmi-betas/backup-backup-1.0.7.97.zip) * I noticed you started new topic, I’ll close this one, and continue in the new one. - This reply was modified 5 years, 5 months ago by [backupsupport](https://wordpress.org/support/users/backupsupport/). Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘Error when backup using Backup Backup plugin’ is closed to new replies. * ![](https://ps.w.org/backup-backup/assets/icon-128x128.png?rev=2995566) * [Backup Migration](https://wordpress.org/plugins/backup-backup/) * [Frequently Asked Questions](https://wordpress.org/plugins/backup-backup/#faq) * [Support Threads](https://wordpress.org/support/plugin/backup-backup/) * [Active Topics](https://wordpress.org/support/plugin/backup-backup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backup-backup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backup-backup/reviews/) * 3 replies * 2 participants * Last reply from: [backupsupport](https://wordpress.org/support/users/backupsupport/) * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/error-when-backup-using-backup-backup-plugin/#post-13925394) * Status: resolved