Title: Error When Bulk Generating / “subscription_plan is null”
Last modified: May 6, 2025

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# Error When Bulk Generating / “subscription_plan is null”

 *  Resolved [B1gJ4k3](https://wordpress.org/support/users/b1gj4k3/)
 * (@b1gj4k3)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/error-when-bulk-generating-subscription_plan-is-null/)
 * After a promising test of the plugin, I purchased a pack of 4000 credits from
   the dashboard on the website, created an API and added the key into the plugin
   settings on my site. Things are working fine when I go to each individual image
   in the media library and generate the text, but when I go to the main plugin 
   page, I get a message that says that I don’t have any plan, my credit balance
   isn’t showing and when I click “Generate Alt Text”, I get an error saying that
   something went wrong. Also, when I look in the JavaScript console, I see an error:“
   Uncaught (in promise) TypeError: subscription_plan is null”.
 * I’m assuming the error is because I don’t have a monthly subscription plan, but
   shouldn’t the credit pack work there, too? Can I not bulk generate tags if I 
   don’t have a monthly subscription?
 * Also, It would also be hugely helpful if I could generate the image alt text 
   from the “Image Details” modal that appears when I edit an image within a post.
   That way, I can only use my credits to generate alt text for images that I know
   appear in posts, rather than doing it in the media library where there could 
   be some that aren’t used in post content and don’t need it. Just a thought.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [B1gJ4k3](https://wordpress.org/support/users/b1gj4k3/)
 * (@b1gj4k3)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/error-when-bulk-generating-subscription_plan-is-null/#post-18453260)
 * Based on other forum posts, this seems like it might be a common problem, but
   there’s no mention of what the solution is. Any help would be much appreciated.
 *  Plugin Support [shamiulbishal](https://wordpress.org/support/users/shamiulbishal/)
 * (@shamiulbishal)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/error-when-bulk-generating-subscription_plan-is-null/#post-18453819)
 * We’re glad to know you’re using our plugin! At WP Messiah, user satisfaction 
   is always our top priority. We’re truly sorry to hear that you’re facing this
   issue. However, we’d like to let you know that this problem hasn’t been reported
   by any other users—it seems to be specific to your site. 
   That said, there’s 
   no need to worry—we’re here to help and fully committed to resolving this for
   you. We just need a bit of your assistance to investigate the issue further. 
   To proceed, we kindly request you to create a support ticket through our official
   support system, or you may directly email us at [support@wpmessiah.com](https://wordpress.org/support/topic/error-when-bulk-generating-subscription_plan-is-null/support@wpmessiah.com?output_format=md).
   You can submit a support ticket here: [https://support.wpmessiah.com/](https://support.wpmessiah.com/)
   Looking forward to your response so we can assist you promptly. Warm regards,
   The WP Messiah Support Team

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error When Bulk Generating / “subscription_plan is null”’ is closed to
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 * ![](https://s.w.org/plugins/geopattern-icon/ai-image-alt-text-generator-for-wp_b73ce9.
   svg)
 * [Ai Image Alt Text Generator for WP](https://wordpress.org/plugins/ai-image-alt-text-generator-for-wp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ai-image-alt-text-generator-for-wp/#faq)
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 * 2 replies
 * 2 participants
 * Last reply from: [shamiulbishal](https://wordpress.org/support/users/shamiulbishal/)
 * Last activity: [1 year, 1 month ago](https://wordpress.org/support/topic/error-when-bulk-generating-subscription_plan-is-null/#post-18453819)
 * Status: resolved