Title: Error when checkout: Error in processing payment
Last modified: May 8, 2017

---

# Error when checkout: Error in processing payment

 *  [vic2020](https://wordpress.org/support/users/vic2020/)
 * (@vic2020)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/error-when-checkout-error-in-processing-payment/)
 * I’m using the last version of woocommerce and Mercado pago plugin. I keep getting
   this message when i want to checkout from cart. I attach to images so you can
   see the issue. I’m not getting any error in console and this what the log says.
   Of course i am providing zip and address.
 * The product dimensions i have are 0.20 kg and 15x10x15 cm
 * ![Error](http://imgur.com/K82uRrg)
 *     ```
       05-08-2017 @ 18:37:11 - [create_url] - mercado pago gave error, payment creation failed with error: shipments.dimensions invalid
       05-08-2017 @ 18:37:11 - [render_order_form] - unable to build Mercado Pago checkout URL.
       05-08-2017 @ 18:39:31 - [process_payment] - preparing to render Mercado Pago checkout view.
       05-08-2017 @ 18:39:39 - [build_payment_preference] - preference created with following structure: {
           "items": [
               {
                   "id": 606,
                   "title": "Delantal divertido Rubia x 1, Delantal divertido Tomate x 1",
                   "description": "Test",
                   "picture_url": "https:\/\/jimenacocinatienda.com\/wp-content\/plugins\/woo-mercado-pago-module\/images\/cart.png",
                   "category_id": "art",
                   "quantity": 1,
                   "unit_price": 9,
                   "currency_id": "ARS"
               },
               {
                   "id": 607,
                   "title": "Delantal divertido Tomate x 1",
                   "description": "",
                   "picture_url": "https:\/\/jimenacocinatienda.com\/wp-content\/plugins\/woo-mercado-pago-module\/images\/cart.png",
                   "category_id": "art",
                   "quantity": 1,
                   "unit_price": 5,
                   "currency_id": "ARS"
               }
           ],
           "payer": {
               "name": "Jimena",
               "surname": "Olleac",
               "email": "veme@veme.com",
               "phone": {
                   "number": "1145287645"
               },
               "address": {
                   "street_name": "Testo \/ General Rodriguez B AR",
                   "zip_code": "1748"
               }
           },
           "back_urls": {
               "success": "https:\/\/jimenacocinatienda.com\/finalizar-compra\/order-received\/672?key=wc_order_5910e593a39fc",
               "failure": "https:\/\/jimenacocinatienda.com\/carrito\/?cancel_order=true&order=wc_order_5910e593a39fc&order_id=672&redirect&_wpnonce=501b714af5",
               "pending": "https:\/\/jimenacocinatienda.com\/finalizar-compra\/order-received\/672?key=wc_order_5910e593a39fc"
           },
           "shipments": {
               "receiver_address": {
                   "zip_code": "1748",
                   "street_name": "Testo General Rodriguez B AR",
                   "apartment": ""
               },
               "mode": "me2",
               "dimensions": null,
               "default_shipping_method": 0,
               "free_methods": []
           },
           "payment_methods": {
               "installments": 24,
               "default_installments": 1
           },
           "external_reference": "Jimenacocina Tienda672",
           "notification_url": "https:\/\/jimenacocinatienda.com\/wc-api\/WC_WooMercadoPago_Gateway\/",
           "sponsor_id": 208682286,
           "auto_return": "approved"
       }
       05-08-2017 @ 18:39:41 - [create_url] - mercado pago gave error, payment creation failed with error: shipments.dimensions invalid
       05-08-2017 @ 18:39:41 - [render_order_form] - unable to build Mercado Pago checkout URL.
       ```
   

Viewing 1 replies (of 1 total)

 *  [ativadadigital](https://wordpress.org/support/users/ativadadigital/)
 * (@ativadadigital)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/error-when-checkout-error-in-processing-payment/#post-9120195)
 * Existe um erro no Plugin do MP, as medidas mínimas devem ser 11x11x16 (AxLxC)

Viewing 1 replies (of 1 total)

The topic ‘Error when checkout: Error in processing payment’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/woo-mercado-pago-module_1ca0d5.svg)
 * [Woo Mercado Pago Module Oficial](https://wordpress.org/plugins/woo-mercado-pago-module/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-mercado-pago-module/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-mercado-pago-module/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-mercado-pago-module/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-mercado-pago-module/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-mercado-pago-module/reviews/)

## Tags

 * [shipping](https://wordpress.org/support/topic-tag/shipping/)
 * [woocomerce](https://wordpress.org/support/topic-tag/woocomerce/)

 * 1 reply
 * 2 participants
 * Last reply from: [ativadadigital](https://wordpress.org/support/users/ativadadigital/)
 * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/error-when-checkout-error-in-processing-payment/#post-9120195)
 * Status: not resolved