Error when deactivating plugin

  • Resolved eiernacken

    (@eiernacken)


    5 years, 10 months ago

    Hi,

    I got this message at the top of the body tag:
    Cannot get other user media. API shut down by Instagram. Sorry. Display only your media.

    So that’s ok so far. My client needs to create a new insta basic display api.

    I wanted to deactivate the plugin till that has happend. But whe I do so I get an error message (I don’t know the exact error in english, cause website is german):

    There is a critical Error on your website.

    Here the german Version:

    Es gab einen kritischen Fehler auf deiner Website.

    Erfahre mehr über die Fehlerbehebung in WordPress.

    Could that be realted to W3 total cache? I’ve updated W3 and it said ngingx should be restarted. I’m waiting for my client to do so.

Viewing 1 replies (of 1 total)
  • Plugin Support Zhanna Khachatryan

    (@zhannak)

    5 years, 10 months ago

    Dear @eiernacken,

    Thanks for your inquiry and sorry for the issue.

    We had a bug that arose due to API changes, in an hour we’ll release an update and will fix this issue.

    Please make sure to update the plugin and try to authenticate again.

Viewing 1 replies (of 1 total)

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