Title: Error when generating backup
Last modified: August 1, 2023

---

# Error when generating backup

 *  Resolved [poxamm](https://wordpress.org/support/users/poxamm/)
 * (@poxamm)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/error-when-generating-backup-2/)
 * BMI-kizp8LZM-21620

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/error-when-generating-backup-2/#post-16941790)
 * Hello [@poxamm](https://wordpress.org/support/users/poxamm/) ,
 * There is room for a couple of optimizations on your site:
 * [INFO] [2023-08-01 21:26:08] Max execution time (in seconds): 90 – Please increase
   this to 300;
 * [INFO] [2023-08-01 21:26:08] Memory limit (wp-config): 40M – Please increase 
   this to 512M
 * Aside from that, please follow these steps:
    1. Go to “Other options” section
    2. Disable PHP CLI checking: [https://prnt.sc/1sljr31](https://prnt.sc/1sljr31)
    3. Change backup method (optional): [https://prnt.sc/1s1ofpa](https://prnt.sc/1s1ofpa)
    4. Save “Other options” section
    5. Force stop both processes: [https://prnt.sc/1trv1tm](https://prnt.sc/1trv1tm)
 * Once you do that, try to run your backup process again.
 * Let me know if that worked for you 🙂
   Thank you!
 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/error-when-generating-backup-2/#post-16955605)
 * Hey [@poxamm](https://wordpress.org/support/users/poxamm/) ,
 * We haven’t heard from you since, so I’ll assume that the issue is resolved and
   will close this support ticket. If you face any new issues, please feel free 
   to open a new ticket.
 * Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error when generating backup’ is closed to new replies.

 * ![](https://ps.w.org/backup-backup/assets/icon-128x128.png?rev=2995566)
 * [Backup Migration](https://wordpress.org/plugins/backup-backup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/backup-backup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/backup-backup/)
 * [Active Topics](https://wordpress.org/support/plugin/backup-backup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backup-backup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backup-backup/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [MixHa](https://wordpress.org/support/users/mixha/)
 * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/error-when-generating-backup-2/#post-16955605)
 * Status: resolved