Title: Error when installing
Last modified: August 31, 2016

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# Error when installing

 *  [printobject](https://wordpress.org/support/users/printobject/)
 * (@printobject)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/error-when-installing-21/)
 * Here’s the error I get after installing and activating:
 * Warning: is_readable() [function.is-readable]: open_basedir restriction in effect.
   File(/nfs/c01/h13/mnt/14682/domains/ordinarypeopleintl.org/html/wp-content/plugins/
   breaking-news-ticker/breaking-news-ticker.php/languages/breaking-news-ticker-
   en_US.mo) is not within the allowed path(s): (/nfs:/tmp:/usr/local:/etc/apache2/
   gs-bin) in /nfs/c01/h13/mnt/14682/domains/ordinarypeopleintl.org/html/wp-includes/
   l10n.php on line 554
 * Any ideas?
 * [https://wordpress.org/plugins/breaking-news-ticker/](https://wordpress.org/plugins/breaking-news-ticker/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [wpqastle](https://wordpress.org/support/users/wpqastle/)
 * (@wpqastle)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/error-when-installing-21/#post-7244149)
 * Hello Printobject!
 * It would seem that the server configuration has some setting for permitted file
   paths, and that this plugin does not match the required pattern.
 * what hosting you use?
 * Thanks
    WPQastle.com
 *  Thread Starter [printobject](https://wordpress.org/support/users/printobject/)
 * (@printobject)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/error-when-installing-21/#post-7244163)
 * Mediatemple
 *  Thread Starter [printobject](https://wordpress.org/support/users/printobject/)
 * (@printobject)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/error-when-installing-21/#post-7244165)
 * Hey there moderators, any chance of removing the file path information before/
   wp-includes… from the original post? The information isn’t necessary to the question
   and shouldn’t be shared here. Many thanks!
 *  Moderator [Marius L. J.](https://wordpress.org/support/users/clorith/)
 * (@clorith)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/error-when-installing-21/#post-7244168)
 * Hi,
 * Unfortunately we do not edit or delete posts as per the Forum Welcome at [https://codex.wordpress.org/Forum_Welcome#Deleting_.2F_Editing_Posts](https://codex.wordpress.org/Forum_Welcome#Deleting_.2F_Editing_Posts)
 * There is nothing that pose any kind of risk involved in a file path as described
   here, and as such there is no reason for us ot step in.
 *  Thread Starter [printobject](https://wordpress.org/support/users/printobject/)
 * (@printobject)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/error-when-installing-21/#post-7244185)
 * OK, thanks for looking at this so quickly for a first time forum poster.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error when installing’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/breaking-news-ticker_e0e4ce.svg)
 * [Breaking News Ticker](https://wordpress.org/plugins/breaking-news-ticker/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/breaking-news-ticker/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/breaking-news-ticker/)
 * [Active Topics](https://wordpress.org/support/plugin/breaking-news-ticker/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/breaking-news-ticker/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/breaking-news-ticker/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [printobject](https://wordpress.org/support/users/printobject/)
 * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/error-when-installing-21/#post-7244185)
 * Status: not resolved