Title: Error when installing
Last modified: August 11, 2025

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# Error when installing

 *  Resolved [alaahamzah881](https://wordpress.org/support/users/alaahamzah881/)
 * (@alaahamzah881)
 * [10 months ago](https://wordpress.org/support/topic/error-when-installing-40/)
 * When I tried to install google sit kit I got the following error “Installation
   failed: Could not copy file. google-site-kit/third-party/google/apiclient-services/
   src/GoogleAnalyticsAdmin/GoogleAnalyticsAdminV1alphaApproveDisplayVideo360AdvertiserLinkProposalRequest.
   php”
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-when-installing-40%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [10 months ago](https://wordpress.org/support/topic/error-when-installing-40/#post-18593806)
 * Thanks for reaching out [@alaahamzah881](https://wordpress.org/support/users/alaahamzah881/).
   Hopefully with a little bit of troubleshooting we can determine the cause of 
   the failed installed. To started, please share the following:
    1. Your[ Site Health information](https://i.imgur.com/Rtkmsba.png). You can[ use this form](https://docs.google.com/forms/d/1lhjns2K7c0Ny7ME4gxTcsnYtNUtcMr8BvFpPQi23Y1E/)
       to share privately if preferred.  
    2. Did you have the plugin installed and working previously? I ask as if you did,
       the issue may be with a plugin update, as opposed to a new install.
 * If the plugin is appearing in your list of plugins, although deactivated, please
   uninstall (Plugins > Site Kit > Uninstall), before attempting to install once
   more.
 * I did also notice that you have mismatching protocols ([between http and https](https://imgur.com/iofyAEx)),
   which can impacting Site Kit set up, although I don’t suspect that would impact
   installing the plugin. We’ll know more once we have the information above.
 * Let me know if you have any questions with the above. Thank you.
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [9 months, 3 weeks ago](https://wordpress.org/support/topic/error-when-installing-40/#post-18603925)
 * I’m just following up with you to check whether the error remains? If so please
   share the information requested above and we can investigate further.
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [9 months, 2 weeks ago](https://wordpress.org/support/topic/error-when-installing-40/#post-18614449)
 * As we didn’t receive a response I’ll mark this as resolved. Feel free to [open a new support topic](https://wordpress.org/support/plugin/google-site-kit/#new-post)
   if you continue to encounter issues, or reopen this topic and we’d be happy to
   assist.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error when installing’ is closed to new replies.

 * ![](https://ps.w.org/google-site-kit/assets/icon-256x256.png?rev=3141863)
 * [Site Kit by Google - Analytics, Search Console, AdSense, Speed](https://wordpress.org/plugins/google-site-kit/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-site-kit/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-site-kit/)
 * [Active Topics](https://wordpress.org/support/plugin/google-site-kit/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-site-kit/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-site-kit/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * Last activity: [9 months, 2 weeks ago](https://wordpress.org/support/topic/error-when-installing-40/#post-18614449)
 * Status: resolved