Title: Error when loading list?
Last modified: April 16, 2018

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# Error when loading list?

 *  Resolved [Logan Carlile](https://wordpress.org/support/users/lcarlile/)
 * (@lcarlile)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/error-when-loading-list/)
 * I am having an issue when using this plugin. So far when I add the API key it
   says it is correct and I can then select which list in Mailchimp I want to add
   them to. I then go through and configure everything else and after I click save
   changes I get an error that says:
 * Unable to load lists from MailChimp: () . Please check your Settings
 * I am not sure what could be causing the issue, because my setting appear to correct,
   so not sure how to go about resolving this issue?
 * PHP version: 5.6.32
    Plugin version: 2.1.10 Woocommerce version: 3.3.5

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [quietthunderdesigns](https://wordpress.org/support/users/quietthunderdesigns/)
 * (@quietthunderdesigns)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/error-when-loading-list/#post-10210903)
 * I am also having this same issue and tried contacting via your website but didn’t
   get a response. Checked on MailChimp side and it appears to be working correctly
   but still get the above error. Please advise.
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [8 years, 1 month ago](https://wordpress.org/support/topic/error-when-loading-list/#post-10227191)
 * [@saintsystems](https://wordpress.org/support/users/saintsystems/) I’ve deleted
   your offer to login to your user’s site. I’m am 100% sure you mean well but please
   _never ask for credentials on these forums._
 * [https://wordpress.org/support/guidelines/#the-bad-stuff](https://wordpress.org/support/guidelines/#the-bad-stuff)
 * Now for the why: The internet is a wonderful place full of very nice people and
   a few very bad ones. I’m sure everyone here is very nice however, by giving some
   ones keys to your house you are trusting they wont steal anything. Likewise the
   person who takes the keys is now responsible for the house FOREVER.
 * If something was to go wrong, then you the author may well legally become liable
   for damages, which they would not normally have been as their software is provided
   without warranty.
 * **Please be aware that repeatedly asking for credentials will result in us asking
   you to repeatedly stop before escalating up to the plugins team.**
 *  Plugin Author [Saint Systems](https://wordpress.org/support/users/saintsystems/)
 * (@saintsystems)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/error-when-loading-list/#post-10227362)
 * @jdembowksi,
 * Thanks for the heads up. Wasn’t aware of that.
 * We won’t ask for that again. We understand the concern.
 * Signature dropped as well.
    -  This reply was modified 8 years, 1 month ago by [Saint Systems](https://wordpress.org/support/users/saintsystems/).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error when loading list?’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-mailchimp/assets/icon.svg?rev=1495270)
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 * 3 replies
 * 4 participants
 * Last reply from: [Saint Systems](https://wordpress.org/support/users/saintsystems/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/error-when-loading-list/#post-10227362)
 * Status: resolved