Title: Error when opening menu Tutor Tools
Last modified: November 8, 2023

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# Error when opening menu Tutor Tools

 *  Resolved [ammo69](https://wordpress.org/support/users/ammo69/)
 * (@ammo69)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/error-when-opening-menu-tutor-tools/)
 * After some updates I found out, after some time that there is a problem with 
   Tutot LMS (Free) on my local site. (also on the online version).
   When I open 
   the Tools menu from Tutor LMS I got this error:Een fout van het type E_ERROR 
   werd veroorzaakt op regelnummer 4355 van het bestand O:\XAMPP\htdocs\mijnHBcoach\
   wordpress\wp-content\plugins\tutor\classes\Utils.php. Foutmelding: Uncaught Error:
   Call to undefined function TUTOR\mysql_get_server_info() in O:\XAMPP\htdocs\mijnHBcoach\
   wordpress\wp-content\plugins\tutor\classes\Utils.php:4355Stack trace:#0 O:\XAMPP\
   htdocs\mijnHBcoach\wordpress\wp-content\plugins\tutor\classes\Tools_V2.php(390):
   TUTOR\Utils->get_db_version()#1 O:\XAMPP\htdocs\mijnHBcoach\wordpress\wp-content\
   plugins\tutor\classes\Tools_V2.php(438): Tutor\Tools_V2->get_environment_info()#
   2 O:\XAMPP\htdocs\mijnHBcoach\wordpress\wp-content\plugins\tutor\classes\Tools_V2.
   php(127): Tutor\Tools_V2->status(‘home_url’)#3 O:\XAMPP\htdocs\mijnHBcoach\wordpress\
   wp-content\plugins\tutor\classes\Tools_V2.php(82): Tutor\Tools_V2->get_tools_fields()#
   4 O:\XAMPP\htdocs\mijnHBcoach\wordpress\wp-includes\class-wp-hook.php(324): Tutor\
   Tools_V2->load_tools_page(”)#5 O:\XAMPP\htdocs\mijnHBcoach\wordpress\wp-includes\
   class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)#6 O:\XAMPP\htdocs\mijnHBcoach\
   wordpress\wp-includes\plugin.php(517): WP_Hook->do_action(Array)#7 O:\XAMPP\htdocs\
   What can I do to solve this?The rest of my site is working okay.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-when-opening-menu-tutor-tools%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [desarrolloincrementa](https://wordpress.org/support/users/desarrolloincrementa/)
 * (@desarrolloincrementa)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/error-when-opening-menu-tutor-tools/#post-17186229)
 * I have the same problem after the wordpress update, from what I was reading it
   seems that this extension was deprecated in PHP 5.5.0 and was removed in PHP 
   7.0.0, but I really have no idea why it is happening
 *  Thread Starter [ammo69](https://wordpress.org/support/users/ammo69/)
 * (@ammo69)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/error-when-opening-menu-tutor-tools/#post-17187004)
 * Thanks for your reply, [@desarrolloincrementa](https://wordpress.org/support/users/desarrolloincrementa/),
   probably you are right about the WordPress update. I’ve tried disabling all my
   plugins and that didn’t help. So, what to do to solve this? I haven’t got a clue…
 *  Thread Starter [ammo69](https://wordpress.org/support/users/ammo69/)
 * (@ammo69)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/error-when-opening-menu-tutor-tools/#post-17191536)
 * The issues with the Tools menu in Tutor LMS have been resolved. There appeared
   to be a bug in WordPress 6.4 and it was resolved with patch 6.4.1.
 *  Plugin Support [Md. Jobayer Al Mahmud](https://wordpress.org/support/users/jobayertuser/)
 * (@jobayertuser)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/error-when-opening-menu-tutor-tools/#post-17193105)
 * Dear [@ammo69](https://wordpress.org/support/users/ammo69/)
 * Thanks for confirming.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error when opening menu Tutor Tools’ is closed to new replies.

 * ![](https://ps.w.org/tutor/assets/icon-256x256.gif?rev=3193875)
 * [Tutor LMS - eLearning and online course solution](https://wordpress.org/plugins/tutor/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/tutor/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/tutor/)
 * [Active Topics](https://wordpress.org/support/plugin/tutor/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/tutor/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/tutor/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Md. Jobayer Al Mahmud](https://wordpress.org/support/users/jobayertuser/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/error-when-opening-menu-tutor-tools/#post-17193105)
 * Status: resolved