Title: Error when pasting clone
Last modified: August 21, 2016

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# Error when pasting clone

 *  Resolved [millerdesignsgraphics](https://wordpress.org/support/users/millerdesignsgraphics/)
 * (@millerdesignsgraphics)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/error-when-pasting-clone/)
 * Everytime I paste the copy URL into the new site to restore this is the message
   I get. Please tell me what to do. THe video makes it look so easy!
 * The plugin encountered an error while downloading the zip file,the following 
   error message was returned:
    Error Message : Internal Server Error
 * Temporary files created in /home/content/77/9925277/html/quaileggnutrition.com/
   wordpress/wp-content/wpclone-temp will be deleted.
 * Thanks!
 * [http://wordpress.org/extend/plugins/wp-clone-by-wp-academy/](http://wordpress.org/extend/plugins/wp-clone-by-wp-academy/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [wpacademy](https://wordpress.org/support/users/wpacademy/)
 * (@wpacademy)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/error-when-pasting-clone/#post-3687351)
 * Dear millerdesign,
 * Please provide additional information on the host that you are using and the 
   size of your backup.
 * Unfortunately due to the variety of hosting platforms we are not able to support
   this plugin on all hosts and/or for backups larger than 100mb. However we appreciate
   any information that you give us as it will help improve the software
 * Best regards,
    WP Academy Support [http://wpacademy.com](http://wpacademy.com)
 *  [wpacademy](https://wordpress.org/support/users/wpacademy/)
 * (@wpacademy)
 * [13 years ago](https://wordpress.org/support/topic/error-when-pasting-clone/#post-3687371)
 * either the zip file doesn’t exist and the server is not configured to handle 
   404 errors or the server is under heavy load (or it could be any number of things
   since it’s 500 error).
    if the file exists,[manually uploading the file](http://wordpress.org/support/topic/restore-issues?replies=8#post-4200589)
   should get rid of this error.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error when pasting clone’ is closed to new replies.

 * ![](https://ps.w.org/wp-clone-by-wp-academy/assets/icon-128x128.png?rev=2181280)
 * [Clone](https://wordpress.org/plugins/wp-clone-by-wp-academy/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-clone-by-wp-academy/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-clone-by-wp-academy/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-clone-by-wp-academy/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-clone-by-wp-academy/unresolved/)
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 * 2 replies
 * 2 participants
 * Last reply from: [wpacademy](https://wordpress.org/support/users/wpacademy/)
 * Last activity: [13 years ago](https://wordpress.org/support/topic/error-when-pasting-clone/#post-3687371)
 * Status: resolved