Title: Error when printing label
Last modified: December 6, 2016

---

# Error when printing label

 *  Resolved [williamm095](https://wordpress.org/support/users/williamm095/)
 * (@williamm095)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/error-when-printing-label/)
 * Hi,
 * I got an error using the shipping manager plugin. Whenever I push the print label
   button it redirects to an 500 http error page. I think there’s something else
   wrong too because I don’t get the option to choose the shipping methode when 
   ordering. I logged the errors and this came up:
 * 12-06-2016 @ 13:49:16 – [DEBUG] curl request: {“10002″:”https:\/\/api-parcel.
   bpost.be\/services\/shm\/121765\/orders\/\/labels\/A6\/withReturnLabels”,”10018″:”
   PHP Bpost\/3.3.0 “,”19913″:1,”13″:30,”84″:2,”10023”:[“Accept: application\/vnd.
   bpost.shm-label-pdf-v3.4+XML”,”Authorization: Basic MTIxNzY1OmdsYXNzZm9ybGlmZTQyMA
   ==”]}
    12-06-2016 @ 13:49:16 – [DEBUG] curl response: {“status”:”0 ()”,”headers”:{“
   url”:”https:\/\/api-parcel.bpost.be\/services\/shm\/121765\/orders\/\/labels\/
   A6\/withReturnLabels”,”content_type”:”text\/plain; charset=ISO-8859-1″,”http_code”:
   404,”header_size”:235,”request_size”:238,”filetime”:-1,”ssl_verify_result”:0,”
   redirect_count”:0,”total_time”:0.062101,”namelookup_time”:0.001252,”connect_time”:
   0.009679,”pretransfer_time”:0.037071,”size_upload”:0,”size_download”:203,”speed_download”:
   3268,”speed_upload”:0,”download_content_length”:-1,”upload_content_length”:0,”
   starttransfer_time”:0.061075,”redirect_time”:0,”redirect_url”:””,”primary_ip”:”
   193.191.180.51″,”certinfo”:[],”primary_port”:443,”local_ip”:”176.62.173.236″,”
   local_port”:50530},”response”:”Error in request: Could not find resource for 
   relative : \/external\/121765\/orders\/\/labels\/A6\/withReturnLabels of full
   path: http:\/\/shm-res-pr.netpost\/api\/external\/121765\/orders\/\/labels\/A6\/
   withReturnLabels”} 12-06-2016 @ 13:49:16 – [ERROR] Invalid response: Error in
   request: Could not find resource for relative : /external/121765/orders//labels/
   A6/withReturnLabels of full path: [http://shm-res-pr.netpost/api/external/121765/orders//labels/A6/withReturnLabels](http://shm-res-pr.netpost/api/external/121765/orders//labels/A6/withReturnLabels):{“
   code”:404,”message”:”Invalid response: Error in request: Could not find resource
   for relative : \/external\/121765\/orders\/\/labels\/A6\/withReturnLabels of 
   full path: http:\/\/shm-res-pr.netpost\/api\/external\/121765\/orders\/\/labels\/
   A6\/withReturnLabels”,”trace”:[{“file”:”\/data\/sites\/web\/funcglasscom\/www\/
   wp-content\/plugins\/bpost-shipping\/vendor\/antidot-be\/bpost-api-library\/src\/
   Bpost.php”,”line”:564,”function”:”doCall”,”class”:”Bpost\\BpostApiClient\\Bpost”,”
   type”:”->”,”args”:[“\/orders\/\/labels\/A6\/withReturnLabels”,null,[“Accept: 
   application\/vnd.bpost.shm-label-pdf-v3.4+XML”]]},{“file”:”\/data\/sites\/web\/
   funcglasscom\/www\/wp-content\/plugins\/bpost-shipping\/vendor\/antidot-be\/bpost-
   api-library\/src\/Bpost.php”,”line”:591,”function”:”getLabel”,”class”:”Bpost\\
   BpostApiClient\\Bpost”,”type”:”->”,”args”:[“\/orders\/”,”A6″,true,true]},{“file”:”\/
   data\/sites\/web\/funcglasscom\/www\/wp-content\/plugins\/bpost-shipping\/classes\/
   api\/class-wc-bpost-shipping-api-label.php”,”line”:32,”function”:”createLabelForOrder”,”
   class”:”Bpost\\BpostApiClient\\Bpost”,”type”:”->”,”args”:[“”,”A6″,true,true]},{“
   file”:”\/data\/sites\/web\/funcglasscom\/www\/wp-content\/plugins\/bpost-shipping\/
   classes\/label\/class-wc-bpost-shipping-label-retriever.php”,”line”:45,”function”:”
   get_label”,”class”:”WC_BPost_Shipping\\Api\\WC_BPost_Shipping_Api_Label”,”type”:”-
   >”,”args”:[“”,”A6″,true]},{“file”:”\/data\/sites\/web\/funcglasscom\/www\/wp-
   content\/plugins\/bpost-shipping\/classes\/label\/class-wc-bpost-shipping-label-
   attachment.php”,”line”:57,”function”:”get_label_as_file”,”class”:”WC_BPost_Shipping\\
   Label\\WC_BPost_Shipping_Label_Retriever”,”type”:”->”,”args”:[“”,”A6″,true]},{“
   file”:”\/data\/sites\/web\/funcglasscom\/www\/wp-content\/plugins\/bpost-shipping\/
   classes\/label\/class-wc-bpost-shipping-label-attachment.php”,”line”:85,”function”:”
   create_attachment”,”class”:”WC_BPost_Shipping\\Label\\WC_BPost_Shipping_Label_Attachment”,”
   type”:”->”,”args”:[]},{“file”:”\/data\/sites\/web\/funcglasscom\/www\/wp-content\/
   plugins\/bpost-shipping\/classes\/label\/class-wc-bpost-shipping-label-controller.
   php”,”line”:100,”function”:”get_url”,”class”:”WC_BPost_Shipping\\Label\\WC_BPost_Shipping_Label_Attachment”,”
   type”:”->”,”args”:[]},{“file”:”\/data\/sites\/web\/funcglasscom\/www\/wp-content\/
   plugins\/bpost-shipping\/classes\/class-wc-bpost-shipping-hooks.php”,”line”:294,”
   function”:”load_template”,”class”:”WC_BPost_Shipping\\Label\\WC_BPost_Shipping_Label_Controller”,”
   type”:”->”,”args”:[]},{“function”:”bpost_virtual_page_label”,”class”:”WC_BPost_Shipping_Hooks”,”
   type”:”->”,”args”:[“”]},{“file”:”\/data\/sites\/web\/funcglasscom\/www\/wp-includes\/
   plugin.php”,”line”:524,”function”:”call_user_func_array”,”args”:[[{},”bpost_virtual_page_label”],[“”]]},{“
   file”:”\/data\/sites\/web\/funcglasscom\/www\/wp-content\/plugins\/woocommerce\/
   includes\/class-wc-api.php”,”line”:100,”function”:”do_action”,”args”:[“woocommerce_api_page-
   label”]},{“function”:”handle_api_requests”,”class”:”WC_API”,”type”:”->”,”args”:[{“
   public_query_vars”:[“m”,”p”,”posts”,”w”,”cat”,”withcomments”,”withoutcomments”,”
   s”,”search”,”exact”,”sentence”,”calendar”,”page”,”paged”,”more”,”tb”,”pb”,”author”,”
   order”,”orderby”,”year”,”monthnum”,”day”,”hour”,”minute”,”second”,”name”,”category_name”,”
   tag”,”feed”,”author_name”,”static”,”pagename”,”page_id”,”error”,”attachment”,”
   attachment_id”,”subpost”,”subpost_id”,”preview”,”robots”,”taxonomy”,”term”,”cpage”,”
   post_type”,”embed”,”post_format”,”wc-api”,”nf_sub”,”product_cat”,”product_tag”,”
   product”,”rest_route”,”pagesections”,”order-pay”,”order-received”,”orders”,”view-
   order”,”downloads”,”edit-account”,”edit-address”,”payment-methods”,”lost-password”,”
   customer-logout”,”add-payment-method”,”delete-payment-method”,”set-default-payment-
   method”,”wc-auth-version”,”wc-auth-route”,”order-pay”,”order-received”,”orders”,”
   view-order”,”downloads”,”edit-account”,”edit-address”,”payment-methods”,”lost-
   password”,”customer-logout”,”add-payment-method”,”delete-payment-method”,”set-
   default-payment-method”,”wc-api-version”,”wc-api-route”,”wc-api”,”display_custom_css”,”
   wishlist-action”,”wishlist_id”],”private_query_vars”:[“offset”,”posts_per_page”,”
   posts_per_archive_page”,”showposts”,”nopaging”,”post_type”,”post_status”,”category__in”,”
   category__not_in”,”category__and”,”tag__in”,”tag__not_in”,”tag__and”,”tag_slug__in”,”
   tag_slug__and”,”tag_id”,”post_mime_type”,”perm”,”comments_per_page”,”post__in”,”
   post__not_in”,”post_parent”,”post_parent__in”,”post_parent__not_in”,”title”],”
   extra_query_vars”:[],”query_vars”:{“wc-api”:”page-label”},”query_string”:null,”
   request”:”wc-api\/page-label”,”matched_rule”:”wc-api(\/(.*))?\/?$”,”matched_query”:”&
   wc-api=page-label”,”did_permalink”:true}]},{“file”:”\/data\/sites\/web\/funcglasscom\/
   www\/wp-includes\/plugin.php”,”line”:600,”function”:”call_user_func_array”,”args”:[[{“
   server”:null,”authentication”:null},”handle_api_requests”],[{“public_query_vars”:[“
   m”,”p”,”posts”,”w”,”cat”,”withcomments”,”withoutcomments”,”s”,”search”,”exact”,”
   sentence”,”calendar”,”page”,”paged”,”more”,”tb”,”pb”,”author”,”order”,”orderby”,”
   year”,”monthnum”,”day”,”hour”,”minute”,”second”,”name”,”category_name”,”tag”,”
   feed”,”author_name”,”static”,”pagename”,”page_id”,”error”,”attachment”,”attachment_id”,”
   subpost”,”subpost_id”,”preview”,”robots”,”taxonomy”,”term”,”cpage”,”post_type”,”
   embed”,”post_format”,”wc-api”,”nf_sub”,”product_cat”,”product_tag”,”product”,”
   rest_route”,”pagesections”,”order-pay”,”order-received”,”orders”,”view-order”,”
   downloads”,”edit-account”,”edit-address”,”payment-methods”,”lost-password”,”customer-
   logout”,”add-payment-method”,”delete-payment-method”,”set-default-payment-method”,”
   wc-auth-version”,”wc-auth-route”,”order-pay”,”order-received”,”orders”,”view-
   order”,”downloads”,”edit-account”,”edit-address”,”payment-methods”,”lost-password”,”
   customer-logout”,”add-payment-method”,”delete-payment-method”,”set-default-payment-
   method”,”wc-api-version”,”wc-api-route”,”wc-api”,”display_custom_css”,”wishlist-
   action”,”wishlist_id”],”private_query_vars”:[“offset”,”posts_per_page”,”posts_per_archive_page”,”
   showposts”,”nopaging”,”post_type”,”post_status”,”category__in”,”category__not_in”,”
   category__and”,”tag__in”,”tag__not_in”,”tag__and”,”tag_slug__in”,”tag_slug__and”,”
   tag_id”,”post_mime_type”,”perm”,”comments_per_page”,”post__in”,”post__not_in”,”
   post_parent”,”post_parent__in”,”post_parent__not_in”,”title”],”extra_query_vars”:[],”
   query_vars”:{“wc-api”:”page-label”},”query_string”:null,”request”:”wc-api\/page-
   label”,”matched_rule”:”wc-api(\/(.*))?\/?$”,”matched_query”:”&wc-api=page-label”,”
   did_permalink”:true}]]},{“file”:”\/data\/sites\/web\/funcglasscom\/www\/wp-includes\/
   class-wp.php”,”line”:386,”function”:”do_action_ref_array”,”args”:[“parse_request”,[{“
   public_query_vars”:[“m”,”p”,”posts”,”w”,”cat”,”withcomments”,”withoutcomments”,”
   s”,”search”,”exact”,”sentence”,”calendar”,”page”,”paged”,”more”,”tb”,”pb”,”author”,”
   order”,”orderby”,”year”,”monthnum”,”day”,”hour”,”minute”,”second”,”name”,”category_name”,”
   tag”,”feed”,”author_name”,”static”,”pagename”,”page_id”,”error”,”attachment”,”
   attachment_id”,”subpost”,”subpost_id”,”preview”,”robots”,”taxonomy”,”term”,”cpage”,”
   post_type”,”embed”,”post_format”,”wc-api”,”nf_sub”,”product_cat”,”product_tag”,”
   product”,”rest_route”,”pagesections”,”order-pay”,”order-received”,”orders”,”view-
   order”,”downloads”,”edit-account”,”edit-address”,”payment-methods”,”lost-password”,”
   customer-logout”,”add-payment-method”,”delete-payment-method”,”set-default-payment-
   method”,”wc-auth-version”,”wc-auth-route”,”order-pay”,”order-received”,”orders”,”
   view-order”,”downloads”,”edit-account”,”edit-address”,”payment-methods”,”lost-
   password”,”customer-logout”,”add-payment-method”,”delete-payment-method”,”set-
   default-payment-method”,”wc-api-version”,”wc-api-route”,”wc-api”,”display_custom_css”,”
   wishlist-action”,”wishlist_id”],”private_query_vars”:[“offset”,”posts_per_page”,”
   posts_per_archive_page”,”showposts”,”nopaging”,”post_type”,”post_status”,”category__in”,”
   category__not_in”,”category__and”,”tag__in”,”tag__not_in”,”tag__and”,”tag_slug__in”,”
   tag_slug__and”,”tag_id”,”post_mime_type”,”perm”,”comments_per_page”,”post__in”,”
   post__not_in”,”post_parent”,”post_parent__in”,”post_parent__not_in”,”title”],”
   extra_query_vars”:[],”query_vars”:{“wc-api”:”page-label”},”query_string”:null,”
   request”:”wc-api\/page-label”,”matched_rule”:”wc-api(\/(.*))?\/?$”,”matched_query”:”&
   wc-api=page-label”,”did_permalink”:true}]]},{“file”:”\/data\/sites\/web\/funcglasscom\/
   www\/wp-includes\/class-wp.php”,”line”:725,”function”:”parse_request”,”class”:”
   WP”,”type”:”->”,”args”:[“”]},{“file”:”\/data\/sites\/web\/funcglasscom\/www\/
   wp-includes\/functions.php”,”line”:963,”function”:”main”,”class”:”WP”,”type”:”-
   >”,”args”:[“”]},{“file”:”\/data\/sites\/web\/funcglasscom\/www\/wp-blog-header.
   php”,”line”:16,”function”:”wp”,”args”:[]},{“file”:”\/data\/sites\/web\/funcglasscom\/
   www\/index.php”,”line”:17,”args”:[“\/data\/sites\/web\/funcglasscom\/www\/wp-
   blog-header.php”],”function”:”require”}],”file”:”\/data\/sites\/web\/funcglasscom\/
   www\/wp-content\/plugins\/bpost-shipping\/vendor\/antidot-be\/bpost-api-library\/
   src\/Bpost.php:269″} 12-06-2016 @ 13:49:16 – [DEBUG] curl request: {“10002″:”
   https:\/\/api-parcel.bpost.be\/services\/shm\/121765\/orders\/”,”10018″:”PHP 
   Bpost\/3.3.0 “,”19913″:1,”13″:30,”84″:2,”10023”:[“Accept: application\/vnd.bpost.
   shm-order-v3.3+XML”,”Authorization: Basic MTIxNzY1OmdsYXNzZm9ybGlmZTQyMA==”]}
   12-06-2016 @ 13:49:16 – [DEBUG] curl response: {“status”:”0 ()”,”headers”:{“url”:”
   https:\/\/api-parcel.bpost.be\/services\/shm\/121765\/orders\/”,”content_type”:”
   text\/plain; charset=ISO-8859-1″,”http_code”:405,”header_size”:244,”request_size”:
   207,”filetime”:-1,”ssl_verify_result”:0,”redirect_count”:0,”total_time”:0.053896,”
   namelookup_time”:2.7e-5,”connect_time”:0.00628,”pretransfer_time”:0.034179,”size_upload”:
   0,”size_download”:80,”speed_download”:1484,”speed_upload”:0,”download_content_length”:-
   1,”upload_content_length”:0,”starttransfer_time”:0.053203,”redirect_time”:0,”
   redirect_url”:””,”primary_ip”:”193.191.180.51″,”certinfo”:[],”primary_port”:443,”
   local_ip”:”176.62.173.236″,”local_port”:50532},”response”:”Error in request: 
   No resource method found for GET, return 405 with Allow header”}
 * I don’t know what could be wrong because i’ve entered the right account details
   etc.
 * Thanks in advance,
    William

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Thread Starter [williamm095](https://wordpress.org/support/users/williamm095/)
 * (@williamm095)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/error-when-printing-label/#post-8520097)
 * This error comes before the previous:
 * 12-06-2016 @ 13:47:48 – [DEBUG] curl request: {“10002″:”https:\/\/api-parcel.
   bpost.be\/services\/shm\/121765\/productconfig”,”10018″:”PHP Bpost\/3.3.0 “,”
   19913″:1,”13″:30,”84″:2,”10023”:[“Accept: application\/vnd.bpost.shm-productConfiguration-
   v3.1+XML”,”Authorization: Basic MTIxNzY1OmdsYXNzZm9ybGlmZTQyMA==”]}
    12-06-2016
   @ 13:47:48 – [DEBUG] curl response: {“status”:”0 ()”,”headers”:{“url”:”https:\/\/
   api-parcel.bpost.be\/services\/shm\/121765\/productconfig”,”content_type”:”application\/
   vnd.bpost.shm-productconfiguration-v3.1+xml”,”http_code”:200,”header_size”:387,”
   request_size”:228,”filetime”:-1,”ssl_verify_result”:0,”redirect_count”:0,”total_time”:
   0.083146,”namelookup_time”:1.9e-5,”connect_time”:0.006279,”pretransfer_time”:
   0.032156,”size_upload”:0,”size_download”:4141,”speed_download”:49803,”speed_upload”:
   0,”download_content_length”:-1,”upload_content_length”:0,”starttransfer_time”:
   0.083127,”redirect_time”:0,”redirect_url”:””,”primary_ip”:”193.191.180.51″,”certinfo”:[],”
   primary_port”:443,”local_ip”:”176.62.173.236″,”local_port”:50315},”response”:”
   <?xml version=\”1.0\” encoding=\”UTF-8\” standalone=\”yes\”?><productConfiguration
   xmlns=\”http:\/\/schema.post.be\/shm\/deepintegration\/v3\/\” xmlns:ns2=\”http:\/\/
   schema.post.be\/shm\/deepintegration\/v3\/common\” xmlns:ns3=\”http:\/\/schema.
   post.be\/shm\/deepintegration\/v3\/national\” xmlns:ns4=\”http:\/\/schema.post.
   be\/shm\/deepintegration\/v3\/international\”><deliveryMethod visiblity=\”VISIBLE\”
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   ><price price20To30=\”0\” price10To20=\”0\” price5To10=\”0\” price2To5=\”0\” 
   priceLessThan2=\”0\” countryIso2Code=\”BE\”\/><option visiblity=\”NOT_VISIBLE_BY_CONSUMER_OPTIONAL\”
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   price=\”0\” name=\”Insurance\”\/><option visiblity=\”NOT_VISIBLE_BY_CONSUMER_OPTIONAL\”
   price=\”0\” name=\”Info "Reminder"\”\/><option visiblity=\”NOT_VISIBLE_BY_CONSUMER_OPTIONAL\”
   price=\”0\” name=\”Info "Next Day"\”\/><option visiblity=\”NOT_VISIBLE_BY_CONSUMER_OPTIONAL\”
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   name=\”bpack 24h Pro\”><price price20To30=\”400\” price10To20=\”400\” price5To10
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   ><option visiblity=\”NOT_VISIBLE_BY_CONSUMER_OPTIONAL\” price=\”0\” name=\”Same
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   price=\”0\” name=\”Automatic 2nd Presentation\”\/><option visiblity=\”NOT_VISIBLE_BY_CONSUMER_OPTIONAL\”
   price=\”0\” name=\”Cash on delivery\”\/><option visiblity=\”NOT_VISIBLE_BY_CONSUMER_OPTIONAL\”
   price=\”0\” name=\”Info "Reminder"\”\/><\/product><\/deliveryMethod><deliveryMethod
   visiblity=\”VISIBLE\” name=\”pick-up point\”><product default=\”true\” name=\”
   bpack@bpost\”><price price20To30=\”400\” price10To20=\”400\” price5To10=\”400\”
   price2To5=\”400\” priceLessThan2=\”400\” countryIso2Code=\”BE\”\/><option visiblity
   =\”NOT_VISIBLE_BY_CONSUMER_OPTIONAL\” price=\”0\” name=\”Info "Distributed"\”\/
   ><option visiblity=\”NOT_VISIBLE_BY_CONSUMER_OPTIONAL\” price=\”0\” name=\”Saturday\”\/
   ><option visiblity=\”NOT_VISIBLE_BY_CONSUMER_OPTIONAL\” price=\”0\” name=\”Insurance\”\/
   ><option visiblity=\”VISIBLE_BY_CONSUMER_AND_MANDATORY\” price=\”0\” name=\”Keep
   me informed via\”\/><option visiblity=\”NOT_VISIBLE_BY_CONSUMER_OPTIONAL\” price
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   bpack 24\/7\”><price price20To30=\”400\” price10To20=\”400\” price5To10=\”400\”
   price2To5=\”400\” priceLessThan2=\”400\” countryIso2Code=\”BE\”\/><option visiblity
   =\”NOT_VISIBLE_BY_CONSUMER_OPTIONAL\” price=\”0\” name=\”Info "Distributed"\”\/
   ><option visiblity=\”NOT_VISIBLE_BY_CONSUMER_OPTIONAL\” price=\”0\” name=\”Insurance\”\/
   ><option visiblity=\”NOT_VISIBLE_BY_CONSUMER_OPTIONAL\” price=\”0\” name=\”Saturday\”\/
   ><\/product><\/deliveryMethod><deliveryMethod visiblity=\”VISIBLE\” name=\”home
   or office\”><product default=\”false\” name=\”bpack World Easy Return\”><price
   price20To30=\”14500\” price10To20=\”10000\” price5To10=\”4000\” price2To5=\”1800\”
   priceLessThan2=\”1000\” countryIso2Code=\”US\”\/><\/product><product default=\”
   true\” name=\”bpack World Business\”><price price20To30=\”14500\” price10To20
   =\”10000\” price5To10=\”4000\” price2To5=\”1800\” priceLessThan2=\”1000\” countryIso2Code
   =\”US\”\/><option visiblity=\”NOT_VISIBLE_BY_CONSUMER_OPTIONAL\” price=\”0\” 
   name=\”International Insurance\”\/><\/product><product default=\”false\” name
   =\”bpack World Express Pro\”><price price20To30=\”14500\” price10To20=\”10000\”
   price5To10=\”4000\” price2To5=\”1800\” priceLessThan2=\”1000\” countryIso2Code
   =\”US\”\/><option visiblity=\”NOT_VISIBLE_BY_CONSUMER_OPTIONAL\” price=\”0\” 
   name=\”International Insurance\”\/><\/product><\/deliveryMethod><\/productConfiguration
   >”} 12-06-2016 @ 13:47:48 – [DEBUG] curl request: {“10002″:”https:\/\/api-parcel.
   bpost.be\/services\/shm\/121765\/productconfig”,”10018″:”PHP Bpost\/3.3.0 “,”
   19913″:1,”13″:30,”84″:2,”10023”:[“Accept: application\/vnd.bpost.shm-productConfiguration-
   v3.1+XML”,”Authorization: Basic MTIxNzY1OmdsYXNzZm9ybGlmZTQyMA==”]} 12-06-2016
   @ 13:47:48 – [DEBUG] curl response: {“status”:”0 ()”,”headers”:{“url”:”https:\/\/
   api-parcel.bpost.be\/services\/shm\/121765\/productconfig”,”content_type”:”application\/
   vnd.bpost.shm-productconfiguration-v3.1+xml”,”http_code”:200,”header_size”:387,”
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   =\”0\” name=\”Cash on delivery\”\/><\/product><\/deliveryMethod><deliveryMethod
   visiblity=\”VISIBLE\” name=\”parcel locker\”><product default=\”true\” name=\”
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   price2To5=\”400\” priceLessThan2=\”400\” countryIso2Code=\”BE\”\/><option visiblity
   =\”NOT_VISIBLE_BY_CONSUMER_OPTIONAL\” price=\”0\” name=\”Info "Distributed"\”\/
   ><option visiblity=\”NOT_VISIBLE_BY_CONSUMER_OPTIONAL\” price=\”0\” name=\”Insurance\”\/
   ><option visiblity=\”NOT_VISIBLE_BY_CONSUMER_OPTIONAL\” price=\”0\” name=\”Saturday\”\/
   ><\/product><\/deliveryMethod><deliveryMethod visiblity=\”VISIBLE\” name=\”home
   or office\”><product default=\”false\” name=\”bpack World Easy Return\”><price
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   priceLessThan2=\”1000\” countryIso2Code=\”US\”\/><\/product><product default=\”
   true\” name=\”bpack World Business\”><price price20To30=\”14500\” price10To20
   =\”10000\” price5To10=\”4000\” price2To5=\”1800\” priceLessThan2=\”1000\” countryIso2Code
   =\”US\”\/><option visiblity=\”NOT_VISIBLE_BY_CONSUMER_OPTIONAL\” price=\”0\” 
   name=\”International Insurance\”\/><\/product><product default=\”false\” name
   =\”bpack World Express Pro\”><price price20To30=\”14500\” price10To20=\”10000\”
   price5To10=\”4000\” price2To5=\”1800\” priceLessThan2=\”1000\” countryIso2Code
   =\”US\”\/><option visiblity=\”NOT_VISIBLE_BY_CONSUMER_OPTIONAL\” price=\”0\” 
   name=\”International Insurance\”\/><\/product><\/deliveryMethod><\/productConfiguration
   >”}
 *  Plugin Author [slegrand.antidot](https://wordpress.org/support/users/slegrandantidot/)
 * (@slegrandantidot)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/error-when-printing-label/#post-8528647)
 * We have a look and come back to you.
 *  Thread Starter [williamm095](https://wordpress.org/support/users/williamm095/)
 * (@williamm095)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/error-when-printing-label/#post-8555463)
 * Any progress?
 * Thanks,
    Wiliam
 *  Plugin Author [slegrand.antidot](https://wordpress.org/support/users/slegrandantidot/)
 * (@slegrandantidot)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/error-when-printing-label/#post-8555529)
 * Which version of the plugin do you use ?
 *  Thread Starter [williamm095](https://wordpress.org/support/users/williamm095/)
 * (@williamm095)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/error-when-printing-label/#post-8568053)
 * Version 2.2.1
 *  Plugin Author [Antidot developer](https://wordpress.org/support/users/antidot-dev/)
 * (@antidot-dev)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/error-when-printing-label/#post-8580686)
 * Hi,
 * Can you create us a temporary account on your admin to permit us to debug ? (-
   > [bpost-team@antidot.com](https://wordpress.org/support/topic/error-when-printing-label/bpost-team@antidot.com?output_format=md))
 * I think there is a mistake with the registration of the order. It seems the bpost
   order reference is not saved (maybe, to confirm).
 * [@antidotsupport](https://wordpress.org/support/users/antidotsupport/): internal
   ticket: #5791
    -  This reply was modified 9 years, 5 months ago by [Antidot developer](https://wordpress.org/support/users/antidot-dev/).
      Reason: don't notify user "antidot"
 *  Thread Starter [williamm095](https://wordpress.org/support/users/williamm095/)
 * (@williamm095)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/error-when-printing-label/#post-8590628)
 * Hi,
 * The admin account was made! You can acces the website.
 * Thanks
 *  Plugin Author [slegrand.antidot](https://wordpress.org/support/users/slegrandantidot/)
 * (@slegrandantidot)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/error-when-printing-label/#post-8625355)
 * It seems the issue happen when you try to print a bpost label for parcels which
   haven’t been sent with bpost. We will provide a fix. Regards.
 *  Plugin Author [slegrand.antidot](https://wordpress.org/support/users/slegrandantidot/)
 * (@slegrandantidot)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/error-when-printing-label/#post-8747270)
 * Hello the issue was fixed with plugin v2.2.3
    Can you confirm it is ok now ?
 *  Plugin Author [slegrand.antidot](https://wordpress.org/support/users/slegrandantidot/)
 * (@slegrandantidot)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/error-when-printing-label/#post-8906678)
 * No more input from the reporter, we assume the issue is solved

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Error when printing label’ is closed to new replies.

 * ![](https://ps.w.org/bpost-shipping/assets/icon.svg?rev=1295936)
 * [bpost shipping](https://wordpress.org/plugins/bpost-shipping/)
 * [Support Threads](https://wordpress.org/support/plugin/bpost-shipping/)
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 * 10 replies
 * 3 participants
 * Last reply from: [slegrand.antidot](https://wordpress.org/support/users/slegrandantidot/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/error-when-printing-label/#post-8906678)
 * Status: resolved