Title: Error when renewing
Last modified: February 27, 2024

---

# Error when renewing

 *  Resolved [smhcjp](https://wordpress.org/support/users/smhcjp/)
 * (@smhcjp)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/error-when-renewing/)
 * Hello,
 * We are trying to renew our Events Manager Pro license and we are receiving the
   error message below when we click the Renew Your License button. How do we get
   beyond this error message to renew our license?
 * “There has been a critical error on the website.
 * Learn more about troubleshooting WordPress.”

The topic ‘Error when renewing’ is closed to new replies.

 * ![](https://ps.w.org/events-manager/assets/icon-256x256.png?rev=3550347)
 * [Events Manager - Calendar, Bookings, Tickets, and more!](https://wordpress.org/plugins/events-manager/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/events-manager/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/events-manager/)
 * [Active Topics](https://wordpress.org/support/plugin/events-manager/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/events-manager/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/events-manager/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [smhcjp](https://wordpress.org/support/users/smhcjp/)
 * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/error-when-renewing/)
 * Status: resolved