Title: Error when request domain key
Last modified: August 31, 2021

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# Error when request domain key

 *  Resolved [ngohuutri](https://wordpress.org/support/users/ngohuutri/)
 * (@ngohuutri)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/error-when-request-domain-key/)
 * Hi,
 * I’ve recently set up my server to use Litespeed and set up the Litespeed Cache
   on my site. Now I’m looking to start using the QUIC CDN, but I’m getting the 
   following error when trying to get a domain key:
 * There was a problem with retrieving your Domain Key. Please click the Waiting
   for Approval button to retry.
 * There are two reasons why we might not be able to communicate with your domain::
 * 1) The POST callback to [https://zinmanga.club/wp-json/litespeed/v1/token](https://zinmanga.club/wp-json/litespeed/v1/token)
   failed.
 * 2) Our Current Online Server IPs was not whitelisted.
 * Please verify that your other plugins are not blocking REST API calls, whitelist
   our server IPs, or contact your server admin for assistance.:
 * I’ve whitelisted all of the server IPs to Webadmin and Cloudflare and try with
   other domain in my server (default theme and no plugin active) but still get 
   same error message.
    -  This topic was modified 4 years, 9 months ago by [ngohuutri](https://wordpress.org/support/users/ngohuutri/).
    -  This topic was modified 4 years, 9 months ago by [ngohuutri](https://wordpress.org/support/users/ngohuutri/).
    -  This topic was modified 4 years, 9 months ago by [ngohuutri](https://wordpress.org/support/users/ngohuutri/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/error-when-request-domain-key/#post-14825496)
 * Hi,
 * if you open this URL in your browser [https://zinmanga.club/wp-json/litespeed/v1/token](https://zinmanga.club/wp-json/litespeed/v1/token)
 * it says 401 error as it is restricted to login user only , you will need to disable
   this restriction in order for QC server to be able to communicate with your site
 * Best regards,
 *  [hamdan7282](https://wordpress.org/support/users/hamdan7282/)
 * (@hamdan7282)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/error-when-request-domain-key/#post-14839422)
 * [@qtwrk](https://wordpress.org/support/users/qtwrk/) , How can we disable this
   401 restriction in order for QC server to be able to communicate with our site
    -  This reply was modified 4 years, 9 months ago by [hamdan7282](https://wordpress.org/support/users/hamdan7282/).
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/error-when-request-domain-key/#post-14841028)
 * well , that’s exactly what bugs me as well , with no apparent reason
 * please create a ticket by mail to `support at litespeedtech.com`
 * we will investigate it further

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error when request domain key’ is closed to new replies.

 * ![](https://ps.w.org/litespeed-cache/assets/icon-256x256.png?rev=2554181)
 * [LiteSpeed Cache](https://wordpress.org/plugins/litespeed-cache/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/litespeed-cache/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/litespeed-cache/unresolved/)
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 * 3 replies
 * 3 participants
 * Last reply from: [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/error-when-request-domain-key/#post-14841028)
 * Status: resolved