Title: error when submitting form
Last modified: December 15, 2022

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# error when submitting form

 *  Resolved [digitaldumpstation](https://wordpress.org/support/users/digitaldumpstation/)
 * (@digitaldumpstation)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/error-when-submitting-form-11/)
 * I am getting the following error when submitting the form. Please advise on what
   to do. Thank yo in advance for your time & help.
 * [15-Dec-2022 22:22:27 UTC] PHP Fatal error: Uncaught Error: Call to undefined
   function ctype_alnum() in /hermes/bosnacweb01/bosnacweb01/bosnacweb01bb/b1011/
   ipw.moseleymfbiz/public_html/wp-content/plugins/forminator/library/model/class-
   form-entry-model.php:113
   Stack trace:
 * **0 /hermes/bosnacweb01/bosnacweb01/bosnacweb01bb/b1011/ipw.moseleymfbiz/public_html/
   wp-content/plugins/forminator/library/abstracts/abstract-class-front-action.php(
   1072): Forminator_Form_Entry_Model->__construct()**
 * **1 /hermes/bosnacweb01/bosnacweb01/bosnacweb01bb/b1011/ipw.moseleymfbiz/public_html/
   wp-content/plugins/forminator/library/modules/custom-forms/front/front-action.
   php(852): Forminator_Front_Action::get_entry()**
 * **2 /hermes/bosnacweb01/bosnacweb01/bosnacweb01bb/b1011/ipw.moseleymfbiz/public_html/
   wp-content/plugins/forminator/library/abstracts/abstract-class-front-action.php(
   405): Forminator_CForm_Front_Action->handle_form()**
 * **3 /hermes/bosnacweb01/bosnacweb01/bosnacweb01bb/b1011/ipw.moseleymfbiz/public_html/
   wp-includes/class-wp-hook.php(308): Forminator_Front_Action->save_entry(‘ in /
   hermes/bosnacweb01/bosnacweb01/bosnacweb01bb/b1011/ipw.moseleymfbiz/public_html/
   wp-content/plugins/forminator/library/model/class-form-entry-model.php on line
   113**
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-when-submitting-form-11%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Nebu John – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport14/)
 * (@wpmudevsupport14)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/error-when-submitting-form-11/#post-16298225)
 * Hi [@digitaldumpstation](https://wordpress.org/support/users/digitaldumpstation/),
 * Sorry to know that you are experiencing this issue.
 * As it looks more to be a conflict issue, can you please try a complete conflict
   test? I hope the following flowchat comes in handy: [https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif](https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif)
 * Please let us know the result so we can help you further.
 * Kind Regards,
   Nebu John
 *  Plugin Support [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/)
 * (@wpmudev-support2)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/error-when-submitting-form-11/#post-16317040)
 * Hello [@digitaldumpstation](https://wordpress.org/support/users/digitaldumpstation/),
 * We haven’t heard from you for six days now, so it looks like you don’t need our
   assistance anymore.
 * Feel free to re-open this ticket if needed.
 * Kind regards
   Kasia

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘error when submitting form’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/error-when-submitting-form-11/#post-16317040)
 * Status: resolved