Title: Error when trying block IP
Last modified: June 16, 2022

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# Error when trying block IP

 *  Resolved [kimalev](https://wordpress.org/support/users/kimalev/)
 * (@kimalev)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/error-when-trying-block-ip/)
 * Why I cannot block user IP in SG Security? Error’s screen — [https://share.getcloudapp.com/Z4uAk0KW](https://share.getcloudapp.com/Z4uAk0KW)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Pavel Dosev](https://wordpress.org/support/users/pdosev/)
 * (@pdosev)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/error-when-trying-block-ip/#post-15742309)
 * Hello [@kimalev](https://wordpress.org/support/users/kimalev/),
 * We cannot access the screenshot you provided to see the error. This is what we
   get on our end when we try to access it:
 * [https://drive.google.com/file/d/1Vat5gErtmadMhQ2V0PNXR9mEkmvHPUsY/view?usp=sharing](https://drive.google.com/file/d/1Vat5gErtmadMhQ2V0PNXR9mEkmvHPUsY/view?usp=sharing)
 * Could you please re-upload it and ensure that it doesn’t reach any limit of the
   service you are using so that we can see the error you are receiving.
 *  Thread Starter [kimalev](https://wordpress.org/support/users/kimalev/)
 * (@kimalev)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/error-when-trying-block-ip/#post-15742336)
 * Hello [@pdosev](https://wordpress.org/support/users/pdosev/),
    Sorry, I re-uploaded
   screenshot — [https://drive.google.com/file/d/1dz7iCJkFW21no_PXBZctYegB2a3q5Wzi/view?usp=sharing](https://drive.google.com/file/d/1dz7iCJkFW21no_PXBZctYegB2a3q5Wzi/view?usp=sharing)
 *  Plugin Support [Pavel Dosev](https://wordpress.org/support/users/pdosev/)
 * (@pdosev)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/error-when-trying-block-ip/#post-15742428)
 * Thank you, [@kimalev](https://wordpress.org/support/users/kimalev/),
 * You may encounter this error when trying to block your own IP address.
 * The plugin is making an additional check whether you are trying to block your
   current IP address.
 * If that isn’t your IP address, please submit a ticket through our ticketing system,
   as we will need access to the website to check this further and see what is causing
   it.
 *  Thread Starter [kimalev](https://wordpress.org/support/users/kimalev/)
 * (@kimalev)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/error-when-trying-block-ip/#post-15742684)
 * No, it’s not my IP, this is the address of some spammer. Ok, I’ll submit a ticket.
   
   Thank you for help!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error when trying block IP’ is closed to new replies.

 * ![](https://ps.w.org/sg-security/assets/icon-256x256.gif?rev=2971855)
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 * 4 replies
 * 2 participants
 * Last reply from: [kimalev](https://wordpress.org/support/users/kimalev/)
 * Last activity: [3 years, 12 months ago](https://wordpress.org/support/topic/error-when-trying-block-ip/#post-15742684)
 * Status: resolved