Title: Error when uploading CSV
Last modified: July 24, 2019

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# Error when uploading CSV

 *  Resolved [Andrew Gregory](https://wordpress.org/support/users/andrew-gregory/)
 * (@andrew-gregory)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/error-when-uploading-csv/)
 * Hi
    When I try uploading a CSV I get the following error:
 * Problem uploading file to import’Sorry, this file type is not permitted for security
   reasons.’
 * Is there a reason and solution for why this may be?
 * Thanks
    Andrew
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-when-uploading-csv%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Andrew Lima](https://wordpress.org/support/users/andrewza/)
 * (@andrewza)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/error-when-uploading-csv/#post-11768351)
 * Hi Andrew,
 * Thank you for using Import Users from CSV.
 * Please can you use Google Sheets and download it as a .CSV file and please try
   to import again.
 * Please let me know if this helps.
 *  Thread Starter [Andrew Gregory](https://wordpress.org/support/users/andrew-gregory/)
 * (@andrew-gregory)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/error-when-uploading-csv/#post-11768855)
 * Hey
    I was able to figure out the problem. For some reason, I had add CSV as 
   an acceptable MIME type to import. It had been working previously and then stopped.
   I used a plugin to add the MIME type and it imports now. Thanks for your time.
   Andrew

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error when uploading CSV’ is closed to new replies.

 * ![](https://ps.w.org/import-users-from-csv/assets/icon-256x256.png?rev=2320381)
 * [Import Users from CSV](https://wordpress.org/plugins/import-users-from-csv/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/import-users-from-csv/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/import-users-from-csv/)
 * [Active Topics](https://wordpress.org/support/plugin/import-users-from-csv/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/import-users-from-csv/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/import-users-from-csv/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Andrew Gregory](https://wordpress.org/support/users/andrew-gregory/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/error-when-uploading-csv/#post-11768855)
 * Status: resolved