Title: error when using Divi Visual builder
Last modified: January 27, 2019

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# error when using Divi Visual builder

 *  Resolved [Steve](https://wordpress.org/support/users/puddesign/)
 * (@puddesign)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/error-when-using-divi-visual-builder/)
 * I get the following error when using your plugin and the Divi visual builder 
   when I click to enable the visual builder to edit the page, the full-screen Divi
   header section is missing and just the following error is in it’s place
 * et_pb_section could not be displayed.
    hide error message TypeError: Cannot read
   property ‘length’ of undefined in n in div in t in ETBuilderSection in div in
   div in ETBuilderRoot
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-when-using-divi-visual-builder%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 15 replies - 1 through 15 (of 15 total)

 *  [pavloborysenko](https://wordpress.org/support/users/pavloborysenko/)
 * (@pavloborysenko)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/error-when-using-divi-visual-builder/#post-11139074)
 * Hello
 * Can you drop me screenshots of the error?
 *  Thread Starter [Steve](https://wordpress.org/support/users/puddesign/)
 * (@puddesign)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/error-when-using-divi-visual-builder/#post-11139229)
 * hi sure [https://cl.ly/3c548629ba07](https://cl.ly/3c548629ba07)
 *  [Cliff](https://wordpress.org/support/users/drrichbunk/)
 * (@drrichbunk)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/error-when-using-divi-visual-builder/#post-11142254)
 * I’m just chiming in here to say that I got the exact same Divi Visual Builder
   error, but in my case a different plugin was the culprit: WP Ultimate Post Grid
   Premium.
 * Divi has a rollback function in Divi > Theme Options > Updates and rolling back
   to the previous version fixed it for me, at least for now.
 * Seeing as the latest version is conflicting with more than one plugin, hopefully
   this is something that Divi can fix in a future release.
 *  [pavloborysenko](https://wordpress.org/support/users/pavloborysenko/)
 * (@pavloborysenko)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/error-when-using-divi-visual-builder/#post-11148668)
 * Hello [@puddesign](https://wordpress.org/support/users/puddesign/)
 * Do you use woof widget or shortcode in this section?
 *  [pavloborysenko](https://wordpress.org/support/users/pavloborysenko/)
 * (@pavloborysenko)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/error-when-using-divi-visual-builder/#post-11148669)
 * Hello [@drrichbunk](https://wordpress.org/support/users/drrichbunk/)
 * Thank you for the tip
 *  Thread Starter [Steve](https://wordpress.org/support/users/puddesign/)
 * (@puddesign)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/error-when-using-divi-visual-builder/#post-11152107)
 * Hi [@pavloborysenko](https://wordpress.org/support/users/pavloborysenko/) this
   is is the error in google console [https://cl.ly/c4f5d380a112](https://cl.ly/c4f5d380a112)
   the page doesn’t even have a widget in, just the fact of having the plugin installed
   causes it, it only seems to happen if there is a slider on the page. I’m also
   sharing these findings with elegant themes the maker of Divi.
 *  Thread Starter [Steve](https://wordpress.org/support/users/puddesign/)
 * (@puddesign)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/error-when-using-divi-visual-builder/#post-11156621)
 * Elegant Themes say they have added this as a compatibility issue.
 *  [pavloborysenko](https://wordpress.org/support/users/pavloborysenko/)
 * (@pavloborysenko)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/error-when-using-divi-visual-builder/#post-11157194)
 * Hello
 * [https://c2n.me/3ZxxTZL.png](https://c2n.me/3ZxxTZL.png) – [https://c2n.me/3ZxxTZL.png](https://c2n.me/3ZxxTZL.png)–
   Did you customize the plugin?
 *  Thread Starter [Steve](https://wordpress.org/support/users/puddesign/)
 * (@puddesign)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/error-when-using-divi-visual-builder/#post-11157912)
 * [@pavloborysenko](https://wordpress.org/support/users/pavloborysenko/) ah no 
   but it maybe Divi or sitground optimiser minifying it, let me check when I get
   home. [@drrichbunk](https://wordpress.org/support/users/drrichbunk/) what version
   of Divi works.
 *  [Cliff](https://wordpress.org/support/users/drrichbunk/)
 * (@drrichbunk)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/error-when-using-divi-visual-builder/#post-11157980)
 * The one that works for me is 3.19.5
 *  [ggie](https://wordpress.org/support/users/ggie/)
 * (@ggie)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/error-when-using-divi-visual-builder/#post-11209920)
 * Hello [@puddesign](https://wordpress.org/support/users/puddesign/) , did you 
   succeed to fix this error? I have almost the same problem but i didn’t find how
   can i rolling back to 3.19.5 like [@drrichbunk](https://wordpress.org/support/users/drrichbunk/)?
   (
   I’ve been able to rolling back until 3.19.13, not older)
 * Thanks!
 * et_pb_section could not be displayed.
    hide error message TypeError: Cannot read
   property ‘type’ of undefined in ETBuilderRow in div in t in ETBuilderSection 
   in div in div in ETBuilderRoot
    -  This reply was modified 7 years, 4 months ago by [ggie](https://wordpress.org/support/users/ggie/).
 *  Thread Starter [Steve](https://wordpress.org/support/users/puddesign/)
 * (@puddesign)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/error-when-using-divi-visual-builder/#post-11209968)
 * Hi [@ggie](https://wordpress.org/support/users/ggie/) yes I did here is a link
   to Divi 3.19.5 [https://ufile.io/slh57](https://ufile.io/slh57)
 * use FTP to replace the current version make sure you backup wp and your database
   first
 *  [Cliff](https://wordpress.org/support/users/drrichbunk/)
 * (@drrichbunk)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/error-when-using-divi-visual-builder/#post-11210662)
 * For me, the problem was that my client had requested that I use the most recent
   jQuery instead of what is included in the WordPress core. No special reason to
   override jQuery — they just wanted the newest. As soon as I reverted to the stock
   WordPress jQuery version, I was able to use the most recent versions of Divi 
   without any of these problems and haven’t had any problems since.
 *  [blinman](https://wordpress.org/support/users/blinman/)
 * (@blinman)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/error-when-using-divi-visual-builder/#post-11317553)
 * [@drrichbunk](https://wordpress.org/support/users/drrichbunk/) Just wanted to
   say thanks for your suggestion.
    My client also wanted a newer jQuery version
   for security. So we updated it using jQuery Updater plugin, because it’s safe
   and doesn’t replace the WP core’s jQuery version, hence never suspected a thing…
   It actually worked fine for like a day, so we though it’s one of the new plugins.
   Simply deactivating the plugin solved the issue and the Divi visual builder stopped
   showing the: et_pb_section could not be displayed. hide error message TypeError:
   Cannot read property ‘TagName’ of undefined
 *  [sirigeai](https://wordpress.org/support/users/sirigeai/)
 * (@sirigeai)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/error-when-using-divi-visual-builder/#post-11894602)
 * Hi everybody,
 * I have the same problem but the solutions you are suggesting are incomprehensible
   to me. So I have this message when I enable my visual builder, which is Divi:
 * [et_pb_column could not be displayed.
    hide error message Error: Syntax error,
   unrecognized expression: .[et_pb_column in t in div in t in ETBuilderSection 
   in div in t in div in ETBuilderRoot in t
 * Could anybody help me resolving this? Any help would be highly appreciated. It
   is the first time I try to build a website, and it is for an environmental ngo
   in a voluntary base.
 * Thanks in advance!

Viewing 15 replies - 1 through 15 (of 15 total)

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## Tags

 * [divi](https://wordpress.org/support/topic-tag/divi/)
 * [jquery](https://wordpress.org/support/topic-tag/jquery/)

 * 15 replies
 * 6 participants
 * Last reply from: [sirigeai](https://wordpress.org/support/users/sirigeai/)
 * Last activity: [6 years, 9 months ago](https://wordpress.org/support/topic/error-when-using-divi-visual-builder/#post-11894602)
 * Status: resolved