Title: Error when viewing dashboard
Last modified: March 27, 2025

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# Error when viewing dashboard

 *  Resolved [stephencopley](https://wordpress.org/support/users/stephencopley/)
 * (@stephencopley)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/error-when-viewing-dashboard/)
 * `Cannot read properties of undefined (reading 'map') in WidgetAreaRenderer in
   div in WidgetContextRenderer in DashboardMainApp in DashboardEntryPoint in RestoreSnapshots
   in ErrorHandler in ThemeProvider in StrictMode in Root`
 * site health is good *great job* and version Version 1.149.1 

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Thread Starter [stephencopley](https://wordpress.org/support/users/stephencopley/)
 * (@stephencopley)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/error-when-viewing-dashboard/#post-18386587)
 * I tried in Incognito tab and same.
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/error-when-viewing-dashboard/#post-18386651)
 * Thanks for reaching out [@stephencopley](https://wordpress.org/support/users/stephencopley/),
   and great to know your Site Health status doesn’t indicate any site wide issue
   or area of concern. To troubleshoot this further, please share the following:
    1. Your full[ Site Health information](https://i.imgur.com/Rtkmsba.png) (via [Tools > Site Health > info > Copy site info to clipboard](https://drive.google.com/file/d/11InT4iIKpf2zE4jwzWWWbwa_2N4yvd69/view?usp=sharing)).
       You can[ use this form](https://docs.google.com/forms/d/1lhjns2K7c0Ny7ME4gxTcsnYtNUtcMr8BvFpPQi23Y1E/)
       to share privately if preferred.  This will give more insights into your Site
       Kit specific setup, and not just your overall website status.
    2. Do you have any addition browser on your machine whereby you can check does 
       the same error appear when logging into your site? Alternatively, does the same
       occur when checking from a Chrome browser[ incognito window](https://i.imgur.com/ALzgiHp.png)?
       If so, please share any[ browser console errors](https://imgur.com/KyLAzgH.png)
       that appear.  This can help indicate a browser or caching related block.
    3. Can you confirm no issues setting up and viewing the Site Kit dashboard from
       [this disposable WordPress site](https://tastewp.org/plugins/google-site-kit/)?
       This will help indicate a possible host related issue if all works fine from
       here, while also ruling out local or browser related issues.
 * Let me know if you have any questions with the above. Thank you.
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/error-when-viewing-dashboard/#post-18388763)
 * Just to make you aware, we were able to recreate this error and determine a likely
   cause – a conflict which can occur if there is another active plugin or theme
   that uses the Vafpress Framework, a project which is no longer maintained for
   many years. While there is little we can do with regards to usage of this framework,
   we do have a workaround in the form of a mini-plugin that can be used. To do 
   so, please follow the steps below:
    1. Download [this mini-plugin](https://gist.github.com/aaemnnosttv/2cbbd299e52235e4e98017b8ff8c851e/archive/04fa794b24ac50853c09fdb5bba3ff8b0c595039.zip)
    2. Upload and activate the plugin (via the [plugin upload method](https://wordpress.org/documentation/article/manage-plugins/#upload-via-wordpress-admin))
    3. Keep this plugin active in the event that the conflict does return while the
       framework used by the conflicting plugin is in use
 * In addition, it would be great if you could [share your Site Health information](https://docs.google.com/forms/d/1lhjns2K7c0Ny7ME4gxTcsnYtNUtcMr8BvFpPQi23Y1E/)
   as suggested above, so I can review the plugins you have active, to ensure we
   are aware of any specific plugins using this conflicting framework. Do let me
   know if you have any questions on the above, thank you!
 *  Thread Starter [stephencopley](https://wordpress.org/support/users/stephencopley/)
 * (@stephencopley)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/error-when-viewing-dashboard/#post-18394453)
 * Thanks I tried the mini plugin and still happening. I filled out the form.
 * Steve
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/error-when-viewing-dashboard/#post-18395507)
 * Thanks for the update [@stephencopley](https://wordpress.org/support/users/stephencopley/),
   and sorry to hear that didn’t work. Note that your full Site Health information
   didn’t contain all your details as per [Tools > Site Health > info > Copy site info to clipboard](https://drive.google.com/file/d/11InT4iIKpf2zE4jwzWWWbwa_2N4yvd69/view?usp=sharing).
   I can see your console errors which useful, but it would be great to know of 
   your Site Kit setup. Regardless, please perform the checks below:
    1. Does the same occur if you temporarily disconnect the Google Analytics module
       [(Site Kit > Settings > Analytics > Edit > Disconnect Analytics from Site Kit](https://i.imgur.com/93TlQMc.png))?
       This will help indicate something blocking any Analytics widgets.
    2. Does the same occur if you uninstall and reinstall Site Kit in full? This can
       be useful in the event something went wrong with a plugin update.
 * Let me know if you have any questions with the above. If the same does occur 
   in both scenarios, please share your full Site Health information via [Tools > Site Health > info > Copy site info to clipboard](https://drive.google.com/file/d/11InT4iIKpf2zE4jwzWWWbwa_2N4yvd69/view?usp=sharing),
   pasting the response in here or privately via the same form used when sharing
   your console errors. Thank you!
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/error-when-viewing-dashboard/#post-18408482)
 * I’m just following up with you to check whether the error remains? If so please
   share the information requested above and we can investigate further.
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/error-when-viewing-dashboard/#post-18427561)
 * As we didn’t receive a response I’ll mark this as resolved. Feel free to open
   a new support topic if you continue to encounter issues, or reopen this topic
   and we’d be happy to assist.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Error when viewing dashboard’ is closed to new replies.

 * ![](https://ps.w.org/google-site-kit/assets/icon-256x256.png?rev=3141863)
 * [Site Kit by Google - Analytics, Search Console, AdSense, Speed](https://wordpress.org/plugins/google-site-kit/)
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 * 7 replies
 * 2 participants
 * Last reply from: [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * Last activity: [1 year, 1 month ago](https://wordpress.org/support/topic/error-when-viewing-dashboard/#post-18427561)
 * Status: resolved