Title: Error while connecting
Last modified: March 8, 2023

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# Error while connecting

 *  Resolved [macstinger](https://wordpress.org/support/users/macstinger/)
 * (@macstinger)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/error-while-connecting-4/)
 * The error below shows after I add the API key:
 * _Error while connecting: (#3)_
 * ![](https://i0.wp.com/i.postimg.cc/8kM6j9PM/error.jpg?ssl=1)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [zudie](https://wordpress.org/support/users/zudie/)
 * (@zudie)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/error-while-connecting-4/#post-16567788)
 * Same problem here.
 *  Plugin Author [Tinify](https://wordpress.org/support/users/tinify/)
 * (@tinify)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/error-while-connecting-4/#post-16629151)
 * Hi there,
 * Apologies for the slow response, and sorry to hear that you’re having some issues.
 * This error message can appear for different reasons, for example, if outgoing
   connections are blocked if there is a network problem or similar issues. Is there
   a chance that some restrictions exist on the server where your WordPress installation
   is running?
 * If you keep having issues, feel free to reach out to [support@tinify.com](https://wordpress.org/support/topic/error-while-connecting-4/support@tinify.com?output_format=md)
   so we can take a closer look.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error while connecting’ is closed to new replies.

 * ![](https://ps.w.org/tiny-compress-images/assets/icon-256x256.png?rev=3448487)
 * [TinyPNG - JPEG, PNG & WebP image compression](https://wordpress.org/plugins/tiny-compress-images/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/tiny-compress-images/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/tiny-compress-images/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/tiny-compress-images/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Tinify](https://wordpress.org/support/users/tinify/)
 * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/error-while-connecting-4/#post-16629151)
 * Status: resolved