Title: Error while creating thumbnail
Last modified: October 28, 2018

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# Error while creating thumbnail

 *  Resolved [sgben](https://wordpress.org/support/users/sgben/)
 * (@sgben)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/error-while-creating-thumbnail/)
 * Thumbnail doesnt generate. I have tried amending the max size for thumbnail but
   it doesn’t work. It occurs for two of my three images which are **smaller** in
   size as compared to the one which is successful.
 * All I get is:
 * “A failure occurred
    [more] Error while creating thumbnail. ID 52: A failure 
   occurred [more] Error while creating thumbnail.”
 * I have also tried ticking the checkbox for “Ignore aspect ratio”.
 * Checked that no thumbnail was generated in the directory except for the biggest
   size image.
 * Here’s my system config:
 * erver Settings
 * Operating System : Linux (64 Bit)
    Server : Apache Memory usage : 25.96 MByte
   MYSQL Version : 10.1.36-MariaDB-cll-lve SQL Mode : NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
   PHP Version : 5.6.38 PHP Safe Mode : Off PHP Allow URL fopen : On PHP Memory 
   Limit : 192 PHP Max Upload Size : 64M PHP Max Post Size : 64M PCRE Backtracking
   Limit : 1000000 PHP Max Script Execute Time : 30s PHP Exif support : Yes (V1.4)
   PHP IPTC support : Yes PHP XML support : Yes Graphic Library
 * GD Version : bundled (2.1.0 compatible)
    FreeType Support : Yes FreeType Linkage:
   with freetype T1Lib Support : Yes GIF Read Support : Yes GIF Create Support :
   Yes JPEG Support : Yes PNG Support : Yes WBMP Support : Yes XPM Support : Yes
   XBM Support : Yes WebP Support : Yes JIS-mapped Japanese Font Support : No
 * Please help.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/)
 * (@imagely)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/error-while-creating-thumbnail/#post-10829712)
 * Hi [@sgben](https://wordpress.org/support/users/sgben/),
 * Let’s first check to see if there is a plugin conflict happening. Temporarily
   deactivate all plugins, then reactivate NextGEN Gallery only. Does the issue 
   still appear? If so, temporarily switch to a WordPress default theme (this deactivation
   is only intended to quickly check to see if the issue goes away or is still present).
   If by deactivating the other plugins the issue does go away, reactivate each 
   of the other plugins one at a time to locate the culprit. Keep me posted on your
   results 🙂
 * Mihai
 *  [rhlarson](https://wordpress.org/support/users/rhlarson/)
 * (@rhlarson)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/error-while-creating-thumbnail/#post-10830647)
 * Same issue here but appears to be a browser error?
 * In latest Chrome (70.0.3538.77): ERR_SPDY_PROTOCOL_ERRORERR_SPDY_PROTOCOL_ERROR
 * Failed to load resource: net::ERR_SPDY_PROTOCOL_ERROR:
 * wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ngglegacy/
   admin/edit-thumbnail.php?id=199
 *  Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/)
 * (@imagely)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/error-while-creating-thumbnail/#post-10834187)
 * Hi [@rhlarson](https://wordpress.org/support/users/rhlarson/),
 * Could you please try the same debugging steps listed in the message from above
   to see if that changes anything?
 * Thanks,
    Mihai
 *  Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/)
 * (@imagely)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/error-while-creating-thumbnail/#post-10991324)
 * Because it has been a month or more since your last reply, I am going to mark
   this as resolved as I assume you have found a solution. Please feel free to reply
   again if you still have questions. 🙂
 * Thanks!
 * -Gaby

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error while creating thumbnail’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
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 * 4 replies
 * 3 participants
 * Last reply from: [Imagely](https://wordpress.org/support/users/imagely/)
 * Last activity: [7 years, 5 months ago](https://wordpress.org/support/topic/error-while-creating-thumbnail/#post-10991324)
 * Status: resolved