Title: Error while installing
Last modified: November 29, 2023

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# Error while installing

 *  Resolved [objetivodir](https://wordpress.org/support/users/objetivodir/)
 * (@objetivodir)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/error-while-installing-5/)
 * Hi! I’m having an error while installing with installer.php. After validating,
   it starts installing, but suddenly on Step 3: Update Data, I get:
 * > Error executing query DELETE FROM wp_duplicator_packages WHERE 1 = 1 LIMIT 
   > 500.
   > Table ‘ddb213966.wp_duplicator_packages’ doesn’t exist
 * I have no idea what to do now.
    -  This topic was modified 2 years, 6 months ago by [objetivodir](https://wordpress.org/support/users/objetivodir/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [mohammedeisa](https://wordpress.org/support/users/mohammedeisa/)
 * (@mohammedeisa)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/error-while-installing-5/#post-17240180)
 * Hi [@objetivodir](https://wordpress.org/support/users/objetivodir/),
 * We understand that you’re facing an issue that requires further investigation,
   and it may involve sharing log files containing sensitive information about your
   website. Unfortunately, such sharing is not allowed in WordPress.org forums for
   security reasons.
 * To ensure your privacy and get the necessary support, kindly contact us through
   the form on our Contact Us page, and we’ll be more than happy to assist you promptly:
 * [https://duplicator.com/contact/?form=1](https://duplicator.com/contact/?form=1)
 * Looking forward to hearing back from you.
 * Thanks!
 *  Thread Starter [objetivodir](https://wordpress.org/support/users/objetivodir/)
 * (@objetivodir)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/error-while-installing-5/#post-17241317)
 * Thanks, Mohammed, I’ll reach you there. I’m in a hurry with this, must be live
   today.
 *  Plugin Support [mohammedeisa](https://wordpress.org/support/users/mohammedeisa/)
 * (@mohammedeisa)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/error-while-installing-5/#post-17252080)
 * Hi [@objetivodir](https://wordpress.org/support/users/objetivodir/),
 * I’m closing this ticket as you already in touch with Duplicator Pro suuport.
 * Please don’t hesitate to contact us if you have any questions. We are happy to
   help.
 * Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error while installing’ is closed to new replies.

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## Tags

 * [installer](https://wordpress.org/support/topic-tag/installer/)

 * 3 replies
 * 2 participants
 * Last reply from: [mohammedeisa](https://wordpress.org/support/users/mohammedeisa/)
 * Last activity: [2 years, 5 months ago](https://wordpress.org/support/topic/error-while-installing-5/#post-17252080)
 * Status: resolved