Title: Error while restoring the databse
Last modified: February 28, 2020

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# Error while restoring the databse

 *  Resolved [kirtimaurya](https://wordpress.org/support/users/kirtimaurya/)
 * (@kirtimaurya)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/error-while-restoring-the-databse/)
 * hello,
    i am getting an error while restoring the database from the admin panel.
 * the error says: updraft_send_command: error: error ().
 * it is also not defined what the actual error is. please help with this.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/error-while-restoring-the-databse/#post-12491720)
 * Hi,
 * There could be a conflict between UpdraftPlus and other plugins you are using.
 * Could you try to temporarily deactivate the other plugins and re-save settings?
   Do you still get the same issue?
 * Try also using a different browser, see if that also makes a difference.
 * Regards,
    Bryle
 *  Thread Starter [kirtimaurya](https://wordpress.org/support/users/kirtimaurya/)
 * (@kirtimaurya)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/error-while-restoring-the-databse/#post-12493128)
 * hello, thank you for your reply, but when i tried restoration of database in 
   different browser other than chrome(mozilla firefox), i am getting the error 
   and the error is of internal server error. I am sharing the screen-shot of same:
   [https://imgur.com/345xhAv](https://imgur.com/345xhAv)
 *  [Harshad](https://wordpress.org/support/users/bornforphp/)
 * (@bornforphp)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/error-while-restoring-the-databse/#post-12501826)
 * [@kirtimaurya](https://wordpress.org/support/users/kirtimaurya/)
 * Could you send me a copy of your server’s PHP Error log?
    You can find this log
   through your web hosting control panel (typically cPanel). If you are unsure 
   where to find the PHP Error log, you can ask your hosts to provide it.
 * Please copy and paste the logs here: [https://pastebin.com](https://pastebin.com)
   and then share the link here.
 * Thanks,
    Harshad

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error while restoring the databse’ is closed to new replies.

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## Tags

 * [restore](https://wordpress.org/support/topic-tag/restore/)

 * 3 replies
 * 3 participants
 * Last reply from: [Harshad](https://wordpress.org/support/users/bornforphp/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/error-while-restoring-the-databse/#post-12501826)
 * Status: resolved