Title: Error While saving Products
Last modified: July 16, 2021

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# Error While saving Products

 *  Resolved [oberning](https://wordpress.org/support/users/oberning/)
 * (@oberning)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/error-while-saving-products-2/)
 * Hi,
 * We are getting an error when trying to save the products.
    I already changed 
   the batch number to different sizes, but that didn’t work neither. Then I created
   the debug.log file as you suggested in this support ticket ([https://wordpress.org/support/topic/error-while-saving-products/](https://wordpress.org/support/topic/error-while-saving-products/))
 * I believe the error below might be the problem. But I don’t know how to solve
   it.
 * [16-Jul-2021 11:58:47 UTC] PHP Warning: file_get_contents(/home/405461.cloudwaysapps.
   com/zfujhxwczb/public_html/wp-content/plugins/pw-bulk-edit/logs/save_products_exception.
   txt): failed to open stream: No such file or directory in /home/405461.cloudwaysapps.
   com/zfujhxwczb/public_html/wp-content/plugins/pw-bulk-edit/pw-bulk-edit.php on
   line 423
 * I hope you can help.
 * Best regards,
    Olga

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [pimwick](https://wordpress.org/support/users/pimwick/)
 * (@pimwick)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/error-while-saving-products-2/#post-14668932)
 * Make sure this file exists and is writable by the web server:
 * `/home/405461.cloudwaysapps.com/zfujhxwczb/public_html/wp-content/plugins/pw-
   bulk-edit/logs/save_products_exception.txt`
 * You may need to contact your website host if you need help creating this file.
 *  Thread Starter [oberning](https://wordpress.org/support/users/oberning/)
 * (@oberning)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/error-while-saving-products-2/#post-14674938)
 * Hi,
 * Yes, it looks like this file is missing.
    Isn’t there just a way to add this 
   file by using FTP?
 * Best,
    Olga
 *  Plugin Author [pimwick](https://wordpress.org/support/users/pimwick/)
 * (@pimwick)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/error-while-saving-products-2/#post-14682331)
 * Yes, you should be able to create it via FTP. Just make sure it’s writable by
   the web server process since this is where the error log is saved.
 *  Plugin Author [pimwick](https://wordpress.org/support/users/pimwick/)
 * (@pimwick)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/error-while-saving-products-2/#post-14716683)
 * I’m marking this thread as resolved since we haven’t heard back but let us know
   if you need further assistance. Best of luck with your store!
 *  Thread Starter [oberning](https://wordpress.org/support/users/oberning/)
 * (@oberning)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/error-while-saving-products-2/#post-14718173)
 * I am sorry for not responding.
    Is there an example of how and what to add exactly?
   It’s a bit abstract for me right now? I don’t understand what kind of file and
   what needs to be inside?
 * Best,
    Olga
 *  Plugin Author [pimwick](https://wordpress.org/support/users/pimwick/)
 * (@pimwick)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/error-while-saving-products-2/#post-14731641)
 * It can be an empty text file.
 *  Plugin Author [pimwick](https://wordpress.org/support/users/pimwick/)
 * (@pimwick)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/error-while-saving-products-2/#post-14777110)
 * I’m marking this thread as resolved but let us know if you have further questions.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Error While saving Products’ is closed to new replies.

 * ![](https://ps.w.org/pw-bulk-edit/assets/icon-256x256.png?rev=1493564)
 * [PW WooCommerce Bulk Edit](https://wordpress.org/plugins/pw-bulk-edit/)
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 * 7 replies
 * 2 participants
 * Last reply from: [pimwick](https://wordpress.org/support/users/pimwick/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/error-while-saving-products-2/#post-14777110)
 * Status: resolved