Title: Error While Setting up the Extension
Last modified: November 7, 2020

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# Error While Setting up the Extension

 *  Resolved [tarig](https://wordpress.org/support/users/tarig/)
 * (@tarig)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/error-while-setting-up-the-extension/)
 * Hi,
 * When i try to setup the plugin in my wordpress website i get this error on the
   last step:
 * Oops, something went wrong.
    This may be because of a technical error that we’re
   working to fix. Please try reloading this page.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Benjamin, SkyVerge Support](https://wordpress.org/support/users/benjaminskyverge/)
 * (@benjaminskyverge)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/error-while-setting-up-the-extension/#post-13641181)
 * Hi @tarig,
 * Thanks for writing to us about Facebook for WooCommerce! I’m sorry to hear that
   the plugin isn’t working as expected. I am happy to help with this. 🙂
 * Do you have a site title set in WordPress at Settings > General?
 * Also, would you be willing to share with me the currency your site is using?
 * Cheers,
    Benjamin
 *  Thread Starter [tarig](https://wordpress.org/support/users/tarig/)
 * (@tarig)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/error-while-setting-up-the-extension/#post-13643552)
 * Hi Benjamin,
 * Do you have a site title set in WordPress at Settings > General?
    Yes
 * would you be willing to share with me the currency your site is using?
    The currency
   is “SDG”
 * Regards,
    Tarig
 *  [Benjamin, SkyVerge Support](https://wordpress.org/support/users/benjaminskyverge/)
 * (@benjaminskyverge)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/error-while-setting-up-the-extension/#post-13646224)
 * Hi [@tarig](https://wordpress.org/support/users/tarig/),
 * Thanks for sharing that information with me!
 * It looks like this could be caused by your site’s currency, which doesn’t seem
   to be supported by the Facebook Marketing API: [https://developers.facebook.com/docs/marketing-api/currencies/](https://developers.facebook.com/docs/marketing-api/currencies/)
 * Would you please try temporarily switching your currency to one from that list,
   and see if you’re able to connect?
 * Cheers,
    Benjamin
 *  [Benjamin, SkyVerge Support](https://wordpress.org/support/users/benjaminskyverge/)
 * (@benjaminskyverge)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/error-while-setting-up-the-extension/#post-13670424)
 * Hi [@tarig](https://wordpress.org/support/users/tarig/),
 * It has been a while since we heard from you, so I’m going to mark this topic 
   as resolved. If you’re still experiencing issues please [take a look at our documentation](https://docs.woocommerce.com/document/facebook-for-woocommerce/)
   for more information and [create a new thread](https://wordpress.org/support/plugin/facebook-for-woocommerce/#new-topic-0)
   if you have further questions.
 * Thanks,
    Benjamin

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error While Setting up the Extension’ is closed to new replies.

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 * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Benjamin, SkyVerge Support](https://wordpress.org/support/users/benjaminskyverge/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/error-while-setting-up-the-extension/#post-13670424)
 * Status: resolved