Title: Error while trying to export
Last modified: May 18, 2017

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# Error while trying to export

 *  Resolved [maximes01](https://wordpress.org/support/users/maximes01/)
 * (@maximes01)
 * [9 years ago](https://wordpress.org/support/topic/error-while-trying-to-export/)
 * Hello,
 * I would like to make a backup before updating my website to the new WordPress,
   unfortnately I have an error message showing up when I try to use the plugin:
   “
   Unable to open /home/*****/www/wp-content/plugins/all-in-one-wp-migration/storage/
   f8zw6eg5swaz/export.log with mode a”
 * (I used *** tu hide my FTP username).
 * So I went through my FTP and checked the error log, that says:
    “May 16 2017 
   13:50:50 {“Number”:2,”Message”:”fopen(\/home\/******\/www\/wp-content\/uploads\/
   index.php): failed to open stream: Permission denied”,”File”:”\/home\/******\/
   www\/wp-content\/plugins\/all-in-one-wp-migration\/functions.php”,”Line”:775}”
 * Can you tell me what I have to modify or anything else I have to do in order 
   to make the plugin work again,
 * Thank you !

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Borislav Angelov](https://wordpress.org/support/users/bangelov/)
 * (@bangelov)
 * [9 years ago](https://wordpress.org/support/topic/error-while-trying-to-export/#post-9146442)
 * Hi
 * Usually that error happens when you don’t have enough permissions on [WordPress]/
   wp-content/ directory. Please set 755 or 777 recursively (you can do it via FTP
   client) and try again to export.
 *  Thread Starter [maximes01](https://wordpress.org/support/users/maximes01/)
 * (@maximes01)
 * [9 years ago](https://wordpress.org/support/topic/error-while-trying-to-export/#post-9146788)
 * Ok, will do.
 * Thank you for the info !
 *  Thread Starter [maximes01](https://wordpress.org/support/users/maximes01/)
 * (@maximes01)
 * [9 years ago](https://wordpress.org/support/topic/error-while-trying-to-export/#post-9155978)
 * Hi again,
 * I do not have such file on my FTP: /wp-content/directory
    I don’t find the “directory”
   folder. Did I understand what you were saying correctly ?
 *  Thread Starter [maximes01](https://wordpress.org/support/users/maximes01/)
 * (@maximes01)
 * [9 years ago](https://wordpress.org/support/topic/error-while-trying-to-export/#post-9155991)
 * Ok now I cannot update anything on my WordPress, plugins, theme, I can’t update
   anything, it is asking me for my FTP logins (and it never did before) and even
   if I fill them in correctly it doesn’t work.
 * What am I supposed to do ?
 *  Plugin Author [Borislav Angelov](https://wordpress.org/support/users/bangelov/)
 * (@bangelov)
 * [9 years ago](https://wordpress.org/support/topic/error-while-trying-to-export/#post-9159558)
 * Hi
 * Sorry for the confusion!
 * The directory is [WordPress]/wp-content/
 * If you can’t change permissions via FTP/SFP you can contact your hosting provider
   and ask them to set correct permissions on [WordPress]/wp-content/
 * Usually when WordPress is asking you to enter your FTP credentials that means
   that user permissions of the WordPress directory are different than user permissions
   of the current web server.
 *  Plugin Author [Borislav Angelov](https://wordpress.org/support/users/bangelov/)
 * (@bangelov)
 * [9 years ago](https://wordpress.org/support/topic/error-while-trying-to-export/#post-9171525)
 * Hi
 * Please let me know if that helped. Thanks!
 *  [ensof](https://wordpress.org/support/users/ensof/)
 * (@ensof)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/error-while-trying-to-export/#post-9413573)
 * what worked for me was to change the permissions of /wp-content/plugins/aiowps_backups
   
   to 775. I also had to change the permissions of the /wp-content/plugins/all-in-
   one-wp-migration/storage/error.php to 775 beforehand… good luck! nils

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Error while trying to export’ is closed to new replies.

 * ![](https://ps.w.org/all-in-one-wp-migration/assets/icon-256x256.png?rev=2458334)
 * [All-in-One WP Migration and Backup](https://wordpress.org/plugins/all-in-one-wp-migration/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/all-in-one-wp-migration/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/all-in-one-wp-migration/)
 * [Active Topics](https://wordpress.org/support/plugin/all-in-one-wp-migration/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/all-in-one-wp-migration/unresolved/)
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 * 7 replies
 * 3 participants
 * Last reply from: [ensof](https://wordpress.org/support/users/ensof/)
 * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/error-while-trying-to-export/#post-9413573)
 * Status: resolved