Title: Error while updating WP-Statistics
Last modified: November 20, 2017

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# Error while updating WP-Statistics

 *  Resolved [Sasseke](https://wordpress.org/support/users/sasseke/)
 * (@sasseke)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/error-while-updating-wp-statistics/)
 * Hi people
    today I tried to update WP statistics in the WP dashboard and I got
   the following error message: `Update Failed: {"success":true,"data":{"update":"
   plugin","slug":"wp-statistics","oldVersion":"Version 12.1.3","newVersion":"Version
   12.2.1","plugin":"wp-statistics\/wp-statistics.php","pluginName":"WP Statistics"}}
   Fatal error: Class 'IPTools\IP' not found in /home/devadkf118/domains/devadivine.
   com/public_html/wp-content/plugins/wp-statistics/includes/classes/hits.class.
   php on line 56`
 * WP statistics still works so I guess it did not update.
 * Should I manually update the plugin (download from site, replace it in FTP) and
   if yes, will I lose the data?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-while-updating-wp-statistics%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [DediData](https://wordpress.org/support/users/dedidata/)
 * (@dedidata)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/error-while-updating-wp-statistics/#post-9705116)
 * Hi,
 * Yes please manually update the plugin by replace all files with new ones
    And
   let us know about the changes
 *  Thread Starter [Sasseke](https://wordpress.org/support/users/sasseke/)
 * (@sasseke)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/error-while-updating-wp-statistics/#post-9705233)
 * Hi DediData
    I replaced the files using FTP and it’s working well now! It retained
   the data (history of visitors).
 * Thank you for your reply.
    Sincerely Diana

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error while updating WP-Statistics’ is closed to new replies.

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## Tags

 * [update](https://wordpress.org/support/topic-tag/update/)

 * 2 replies
 * 2 participants
 * Last reply from: [Sasseke](https://wordpress.org/support/users/sasseke/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/error-while-updating-wp-statistics/#post-9705233)
 * Status: resolved