Title: Error while uploading the files
Last modified: May 19, 2025

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# Error while uploading the files

 *  Resolved [daviesh](https://wordpress.org/support/users/daviesh/)
 * (@daviesh)
 * [1 year ago](https://wordpress.org/support/topic/error-while-uploading-the-files/)
 * Hi,
 * After an order is confirmed, the customer receives an order confirmation email
   with all the relevant details. However, when the customer attempts to upload 
   files and clicks the ‘Continue’ button from the email, they encounter an ‘expired
   link’ error. Please review the attached images for reference and investigate 
   the issue.
   [https://snipboard.io/82ud6I.jpg](https://snipboard.io/82ud6I.jpg)
   [https://snipboard.io/6lmX7o.jpg](https://snipboard.io/6lmX7o.jpg)[https://snipboard.io/dMehEp.jpg](https://snipboard.io/dMehEp.jpg)
   It says **click on save button when you are done ** but we didnt get any save
   button.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [e4jvikwp](https://wordpress.org/support/users/e4jvikwp/)
 * (@e4jvikwp)
 * [1 year ago](https://wordpress.org/support/topic/error-while-uploading-the-files/#post-18472317)
 * Hi,
 * Thanks for your message. The error message “The link you followed has expired.”
   is raised whenever the CSRF-proof security token validation fails (the `wp_nonce`
   validation failed).
 * For security reasons, the system will not upload files unless they are coming
   from a secured page. In your case, the security token must be missing in the 
   page called “Docs Upload”.
 * If you’re using the Free plugin version, then you should make sure to be using
   the latest version (1.4.3 as of today). As you can see from the official plugin
   repository at the links below the line 160 is responsible for displaying the “
   form token” (wp_nonce token) for validation upon form submission with files uploaded:
 * [https://plugins.trac.wordpress.org/browser/vikrentcar/tags/1.4.3/site/views/docsupload/tmpl/default.php#L160](https://plugins.trac.wordpress.org/browser/vikrentcar/tags/1.4.3/site/views/docsupload/tmpl/default.php#L160)
   
   [https://plugins.svn.wordpress.org/vikrentcar/tags/1.4.3/site/views/docsupload/tmpl/default.php](https://plugins.svn.wordpress.org/vikrentcar/tags/1.4.3/site/views/docsupload/tmpl/default.php)
 * If your plugin is up-to-date with no overrides (customization), and if your “
   Docs Upload” page source code is identical to the code listed above, then the
   form submission should no longer raise that error message unless your installation
   suffers PHP Session related issues.
 * We suggest getting in touch with our technical team through our official website
   should you keep having issues.
 * The VikWP Team
 *  Thread Starter [daviesh](https://wordpress.org/support/users/daviesh/)
 * (@daviesh)
 * [1 year ago](https://wordpress.org/support/topic/error-while-uploading-the-files/#post-18472476)
 * Hi,
 *  I’m using pro version but I think it has expired recently. And I think we have
   done some customisation. Also how to extend the license or renew it. Thanks.
 *  Plugin Author [e4jvikwp](https://wordpress.org/support/users/e4jvikwp/)
 * (@e4jvikwp)
 * [1 year ago](https://wordpress.org/support/topic/error-while-uploading-the-files/#post-18472490)
 * Hi,
 * Okay, for the Pro version you should definitely reach out to our team through
   our official website by simply using the contact form, and we will provide the
   necessary instructions. We don’t want to go off-topic on this forum if you’re
   using the Pro plugin version.
 * In any case, getting rid of any customization (override) for the page “Docs Upload”
   should solve the issue. If not, adding the pointed line of code from the above
   posted links will update your page that will no longer fail the security validation
   of the data submitted.
 * Thank you,
   The VikWP Team
 *  Thread Starter [daviesh](https://wordpress.org/support/users/daviesh/)
 * (@daviesh)
 * [1 year ago](https://wordpress.org/support/topic/error-while-uploading-the-files/#post-18472521)
 * Ok I have submitted the contact form. Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error while uploading the files’ is closed to new replies.

 * ![](https://ps.w.org/vikrentcar/assets/icon-256x256.png?rev=2203504)
 * [VikRentCar Car Rental Management System](https://wordpress.org/plugins/vikrentcar/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/vikrentcar/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/vikrentcar/)
 * [Active Topics](https://wordpress.org/support/plugin/vikrentcar/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/vikrentcar/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/vikrentcar/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [daviesh](https://wordpress.org/support/users/daviesh/)
 * Last activity: [1 year ago](https://wordpress.org/support/topic/error-while-uploading-the-files/#post-18472521)
 * Status: resolved