Title: Error with cache directory
Last modified: September 1, 2016

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# Error with cache directory

 *  Resolved [bitcolorine](https://wordpress.org/support/users/bitcolorine/)
 * (@bitcolorine)
 * [9 years, 12 months ago](https://wordpress.org/support/topic/error-with-cache-directory/)
 * Hi,
 * I am getting this error
 * Error: Your cache directory (/home4/wonderj8/public_html/jesuiseclectique/wp-
   content) did not exist and couldn’t be created by the web server. Check /home4/
   wonderj8/public_html/jesuiseclectique/wp-content permissions.
    Cannot continue…
   fix previous problems and retry.
 * I’m with SiteGround. Can anyone help me figure out what I’m supposed to do?
    
   I would appreciate it very much!
 * [https://wordpress.org/plugins/wp-super-cache/](https://wordpress.org/plugins/wp-super-cache/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Hristo Pandjarov](https://wordpress.org/support/users/hristo-sg/)
 * (@hristo-sg)
 * SiteGround Representative
 * [9 years, 12 months ago](https://wordpress.org/support/topic/error-with-cache-directory/#post-7471286)
 * Since you’re with SiteGround, you can login to your cPanel and go to the Web 
   Application Tools, select the site you’re having problems with, press Manage 
   next to it and then use the Fix Permissions tool. That should take care of your
   files and folders permissions.
 *  [fenema](https://wordpress.org/support/users/fenema/)
 * (@fenema)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/error-with-cache-directory/#post-7471411)
 * The plugin store the path in wp-config.php and /wp-content/plugin/wp-cache-config.
   php
 * Verify :
    – “define( ‘WPCACHEHOME’,” in wp-config.php – “$cache_path =” in wp-
   cache-config.php
 * []s
 *  Thread Starter [bitcolorine](https://wordpress.org/support/users/bitcolorine/)
 * (@bitcolorine)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/error-with-cache-directory/#post-7471415)
 * Thank you. I had transferred my site to Siteground and there were some instances
   where the URL pointed to the old account, so the plugin couldn’t find the right
   folder. Those instances were changed and now it works!
    Thank you all for your
   suggestions!
 *  [nada000](https://wordpress.org/support/users/nada000/)
 * (@nada000)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/error-with-cache-directory/#post-7471467)
 * Hello, I’ve been hounded by messages regarding this for weeks: Preload may have
   stalled.‏.. Preload has been restarted.
 * in error log:
    PHP Fatal error: Call to undefined function wp_cache_debug() in…
   wp-content/plugins/wp-super-cache/wp-cache.php on line 3167
 * ready to switch from wp-supercache. Any suggestions?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error with cache directory’ is closed to new replies.

 * ![](https://ps.w.org/wp-super-cache/assets/icon-256x256.png?rev=3506220)
 * [WP Super Cache](https://wordpress.org/plugins/wp-super-cache/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-super-cache/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-super-cache/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-super-cache/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-super-cache/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-super-cache/reviews/)

## Tags

 * [cache](https://wordpress.org/support/topic-tag/cache/)
 * [permissions](https://wordpress.org/support/topic-tag/permissions/)
 * [super cache](https://wordpress.org/support/topic-tag/super-cache/)

 * 4 replies
 * 4 participants
 * Last reply from: [nada000](https://wordpress.org/support/users/nada000/)
 * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/error-with-cache-directory/#post-7471467)
 * Status: resolved