Title: Error with Email Address Encoding
Last modified: February 16, 2026

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# Error with Email Address Encoding

 *  Resolved [pattyok](https://wordpress.org/support/users/pattyok/)
 * (@pattyok)
 * [3 months, 3 weeks ago](https://wordpress.org/support/topic/error-with-email-address-encoding/)
 * Your email address encoding is adding html into the href code. I don’t think 
   that should happen. It should only do that when the email address is in the text,
   not in the href?
   Also I tried to turn off email encoding all together and it 
   is still displaying this way.
 * <a class=”wp-block-button__link wp-element-button” href=”[Mailto:<span ](https://wordpress.org/support/topic/error-with-email-address-encoding/<span                 data-original-string=&apos;O+WsohvE+8bTz3FXzqsfUA==c81WzLwH4fpbqLg/gHsdZ26pHM9TOhGp2KYbKQb9MTFJ48=&apos;                class=&apos;apbct-email-encoder&apos;                title=&apos;This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.&apos;>sa<span class=?output_format=md)
   [data-original-string=’O+WsohvE+8bTz3FXzqsfUA==c81WzLwH4fpbqLg/gHsdZ26pHM9TOhGp2KYbKQb9MTFJ48=’](https://wordpress.org/support/topic/error-with-email-address-encoding/<span                 data-original-string=&apos;O+WsohvE+8bTz3FXzqsfUA==c81WzLwH4fpbqLg/gHsdZ26pHM9TOhGp2KYbKQb9MTFJ48=&apos;                class=&apos;apbct-email-encoder&apos;                title=&apos;This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.&apos;>sa<span class=?output_format=md)
   [ class=’apbct-email-encoder’](https://wordpress.org/support/topic/error-with-email-address-encoding/<span                 data-original-string=&apos;O+WsohvE+8bTz3FXzqsfUA==c81WzLwH4fpbqLg/gHsdZ26pHM9TOhGp2KYbKQb9MTFJ48=&apos;                class=&apos;apbct-email-encoder&apos;                title=&apos;This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.&apos;>sa<span class=?output_format=md)
   [ title=’This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.’>sa<span class=](https://wordpress.org/support/topic/error-with-email-address-encoding/<span                 data-original-string=&apos;O+WsohvE+8bTz3FXzqsfUA==c81WzLwH4fpbqLg/gHsdZ26pHM9TOhGp2KYbKQb9MTFJ48=&apos;                class=&apos;apbct-email-encoder&apos;                title=&apos;This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.&apos;>sa<span class=?output_format=md)“
   apbct-blur”>***</span>@<span class=”apbct-blur”>*****************</span>ey.com
   </span>” target=”_blank” rel=”noreferrer noopener”>Have an event to share? Let
   us know.</a></div></div>
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-with-email-address-encoding%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [dimitrycleantalk](https://wordpress.org/support/users/dimitrycleantalk/)
 * (@dimitrycleantalk)
 * [3 months, 3 weeks ago](https://wordpress.org/support/topic/error-with-email-address-encoding/#post-18823744)
 * Hello [@pattyok](https://wordpress.org/support/users/pattyok/),
 * As I see, your email address is not encoded by our plugin. If you still see that
   it is encoded, please clear your browser cache.
 * Regarding your original question, I’ll ask our developers about it. We’ll contact
   you within 2-3 business days.
 *  Plugin Support [dimitrycleantalk](https://wordpress.org/support/users/dimitrycleantalk/)
 * (@dimitrycleantalk)
 * [3 months, 3 weeks ago](https://wordpress.org/support/topic/error-with-email-address-encoding/#post-18824516)
 * Hello [@pattyok](https://wordpress.org/support/users/pattyok/),
 * Thank you for waiting.
 * Our developer noticed that you incorrectly specified the email format inside 
   the link. The word “Mailto:” must start with a lowercase letter. The standards
   are described here: [https://www.rfc-editor.org/rfc/rfc2368](https://www.rfc-editor.org/rfc/rfc2368)
 * Please change “Mailto:” to “mailto:”. After this, everything will work without
   issues.
 * On our part, we will also think about how to prevent such issues in the future.
 *  Plugin Support [dimitrycleantalk](https://wordpress.org/support/users/dimitrycleantalk/)
 * (@dimitrycleantalk)
 * [3 months, 2 weeks ago](https://wordpress.org/support/topic/error-with-email-address-encoding/#post-18831792)
 * Hello.
   We haven’t heard back from you in a few days, so I’m going to mark this
   topic as “resolved”.If you have any further questions, you can start a new topic
   or contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).

Viewing 3 replies - 1 through 3 (of 3 total)

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 * 3 replies
 * 2 participants
 * Last reply from: [dimitrycleantalk](https://wordpress.org/support/users/dimitrycleantalk/)
 * Last activity: [3 months, 2 weeks ago](https://wordpress.org/support/topic/error-with-email-address-encoding/#post-18831792)
 * Status: resolved