Title: Error with Event Ticket Form shortcode
Last modified: May 2, 2023

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# Error with Event Ticket Form shortcode

 *  [MotaBoi](https://wordpress.org/support/users/motaboi/)
 * (@motaboi)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/error-with-event-ticket-form-shortcode/)
 * Hi, I’m using Eventin with a block theme and I’m having problems with the event
   page, because the header and the footer are not being properly displayed.
 * As a workaround, I tried to use the shortcode **etn_pro_ticket_form** in a different
   page. I generated it from the plugin admin (under the option “Event Ticket Form(
   Pro)”) and pasted it in a new page.
 * However, this isn’t working – I get an error message “updating failed” when trying
   to use this generated shortcode. Any advice on how to fix this, or on how to 
   add my website header to the event page, would be much appreciated.

Viewing 1 replies (of 1 total)

 *  Plugin Support [A Zaman Sagor](https://wordpress.org/support/users/azamansagor/)
 * (@azamansagor)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/error-with-event-ticket-form-shortcode/#post-16705889)
 * Hi,
 * Greetings! are sincerely sorry that this happened to you. This is not supposed
   to happen. Because we have not received any such issue from any client. 
 * And the shortcode is working fine from our side without getting any errors. And
   lots of clients are using it without any issues. Would you please check your 
   plugin whether it is both updated or not?
 * And for the header footer issue, we have to check your site. Without checking
   we can not give you any proper instructions. It would be better if you follow
   our PINNED post and reach us more. So that, we can help you more with it.
 * Thanks for being with us. Good day!
 * Best Regards

Viewing 1 replies (of 1 total)

The topic ‘Error with Event Ticket Form shortcode’ is closed to new replies.

 * ![](https://ps.w.org/wp-event-solution/assets/icon-256x256.gif?rev=2710819)
 * [Eventin – Event Calendar, Event Registration, Tickets & Booking (AI Powered)](https://wordpress.org/plugins/wp-event-solution/)
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 * 1 reply
 * 2 participants
 * Last reply from: [A Zaman Sagor](https://wordpress.org/support/users/azamansagor/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/error-with-event-ticket-form-shortcode/#post-16705889)
 * Status: not resolved