Title: Error with Gmail
Last modified: November 5, 2019

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# Error with Gmail

 *  Anonymous User 15548457
 * (@anonymized-15548457)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/error-with-gmail-2/)
 * Hello, I have a problem with GMail. Namely the password and / or the username
   not recognized. My customer says the password of the mail access that she enters
   there is correct. Can you tell me or send a screenshot what the username should
   be? The E-Mail adress? Thank you in advance!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-with-gmail-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [yehudah](https://wordpress.org/support/users/yehudah/)
 * (@yehudah)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/error-with-gmail-2/#post-12098336)
 * Hi,
 * The username should be the address.
 *  Thread Starter Anonymous User 15548457
 * (@anonymized-15548457)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/error-with-gmail-2/#post-12098747)
 * So the full e-mail address, with @ and .com?
 *  [yehudah](https://wordpress.org/support/users/yehudah/)
 * (@yehudah)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/error-with-gmail-2/#post-12098758)
 * Yes
 *  Thread Starter Anonymous User 15548457
 * (@anonymized-15548457)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/error-with-gmail-2/#post-12101763)
 * 5.7.8 Username and Password not accepted. Learn more at 5.7.8 [https://support.google.com/mail/?p=BadCredentials](https://support.google.com/mail/?p=BadCredentials)
   p15sm471036wmb.10 – gsmtp
 * It don’t works. Can you help me?
 *  [yehudah](https://wordpress.org/support/users/yehudah/)
 * (@yehudah)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/error-with-gmail-2/#post-12101958)
 * Does she have a security option like 2 step verification?
 * for now, try this:
    [https://support.google.com/accounts/answer/6010255](https://support.google.com/accounts/answer/6010255)

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error with Gmail’ is closed to new replies.

 * ![](https://ps.w.org/post-smtp/assets/icon-128x128.gif?rev=3209655)
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## Tags

 * [gmail](https://wordpress.org/support/topic-tag/gmail/)

 * 5 replies
 * 2 participants
 * Last reply from: [yehudah](https://wordpress.org/support/users/yehudah/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/error-with-gmail-2/#post-12101958)
 * Status: not resolved