Title: Error with model settings?
Last modified: June 10, 2024

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# Error with model settings?

 *  Resolved [regerman926](https://wordpress.org/support/users/regerman926/)
 * (@regerman926)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/error-with-model-settings/)
 * Hello. I have my API (from OpenAI as recommended) loaded in and tried a test 
   with shortcode in both default settings and a new environment with a selected
   model from plugin list but keep getting an error message per the page link above.
 * Any help possible for resolution would be very appreciated. Thank you.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-with-model-settings%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Val Meow](https://wordpress.org/support/users/valwa/)
 * (@valwa)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/error-with-model-settings/#post-17821682)
 * Hey [@regerman926](https://wordpress.org/support/users/regerman926/) ! 👋
 * This error message is coming from OpenAI, not the plugin. This means your OpenAI
   account doesn’t have access to the model you are trying to use (gpt-4). OpenAI
   grants access to this model after the account has been billed a certain amount.
   This is OpenAI’s limitation, and there is nothing we can do about this on our
   side. Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Error with model settings?’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Val Meow](https://wordpress.org/support/users/valwa/)
 * Last activity: [1 year, 12 months ago](https://wordpress.org/support/topic/error-with-model-settings/#post-17821682)
 * Status: resolved