Title: Error with no error Last modified: October 15, 2018 --- # Error with no error * [chezmat](https://wordpress.org/support/users/chezmat/) * (@chezmat) * [7 years, 7 months ago](https://wordpress.org/support/topic/error-with-no-error/) * Hello, * for a few weeks now, i have error message even if everything is working fine ( the backup is on my FTP). In addition, i saw that my database is backuped 3 times. I have set to only one try. But i still get error messages in my logs : * ``` INFO] BackWPup 3.6.1 ; Un projet de Inpsyde GmbH [INFO] WordPress 4.9.8 sur http://geekroniques.fr/ [INFO] niveau de suivi : Normal (traduit) [INFO] Tâche BackWPup : Base OMV-v2 [INFO] Fichier journal : backwpup_log_bc5ba8_2018-10-15_09-50-56.html [INFO] Fichier de sauvegarde : Backup_GeeKroniques_2018-10-15_09-50-56_366FXKCU01.zip [15-Oct-2018 09:50:56] 1. Tentative de sauvegarde de la base de données… [15-Oct-2018 09:50:56] Connecté à la base de données geekroniques1 sur sql3.cluster1.easy-hebergement.net [15-Oct-2018 09:51:07] Ajout de la sauvegarde de la base de donnée « geekroniques1.sql.gz » (15,45 MB) à la liste des fichiers à sauvegarder [15-Oct-2018 09:51:07] Sauvegarde de la base de donnée réussie ! [15-Oct-2018 09:51:07] ERREUR : Étape abandonnée : trop de tentatives ! [15-Oct-2018 09:51:07] 1. Tentative de création du fichier manifest.json… [15-Oct-2018 09:51:07] Ajout du fichier manifest.json de 6,33 KB à la liste des fichiers de la sauvegarde. [15-Oct-2018 09:51:07] 1. Tentative de création de l’archive… [15-Oct-2018 09:51:07] Compression des fichiers avec ZipArchive. Veuillez patienter, cela peut prendre du temps. [15-Oct-2018 09:51:07] Array ( [0] => /public_html/geekroniques/wp-content/uploads/backwpup-bc5ba8-temp/geekroniques1.sql.gz [1] => /public_html/geekroniques/wp-content/uploads/backwpup-bc5ba8-temp/manifest.json [2] => /public_html/geekroniques/wp-content/uploads/backwpup-bc5ba8-temp/backwpup_readme.txt ) [15-Oct-2018 09:51:09] Archive créée. [15-Oct-2018 09:51:09] Taille de l’archive : 15,34 MB. [15-Oct-2018 09:51:09] 3 fichiers (15,46 MB) dans l’archive [15-Oct-2018 09:51:09] 1. Tentative d’envoi de la sauvegarde vers un serveur FTP… [15-Oct-2018 09:51:09] Connecté au serveur FTP : 82.247.168.186:49153 [15-Oct-2018 09:51:09] Commande client FTP : USER backgeek [15-Oct-2018 09:51:09] Réponse serveur FTP : User backgeek logged in. [15-Oct-2018 09:51:09] Commande client FTP : SYST [15-Oct-2018 09:51:09] Réplique serveur FTP : UNIX [15-Oct-2018 09:51:09] Le dossier FTP actuel est : /geekroniques/db/ [15-Oct-2018 09:51:09] Commande client FTP : PASV [15-Oct-2018 09:51:09] Réplique serveur FTP : Passage en mode passif [15-Oct-2018 09:51:10] Début du transfert par FTP… [15-Oct-2018 09:53:10] Sauvegarde transférée sur le serveur FTP : /geekroniques/db/Backup_GeeKroniques_2018-10-15_09-50-56_366FXKCU01.zip [15-Oct-2018 09:53:12] ERREUR : Étape abandonnée : trop de tentatives ! ``` * Any ideas? Viewing 15 replies - 1 through 15 (of 20 total) 1 [2](https://wordpress.org/support/topic/error-with-no-error/page/2/?output_format=md) [→](https://wordpress.org/support/topic/error-with-no-error/page/2/?output_format=md) * Thread Starter [chezmat](https://wordpress.org/support/users/chezmat/) * (@chezmat) * [7 years, 7 months ago](https://wordpress.org/support/topic/error-with-no-error/#post-10781333) * An english version of the log may be usefull.. 🙂 I did a database check (much more quicker than database backup). * ``` [INFO] BackWPup 3.6.1; A project of Inpsyde GmbH [INFO] WordPress 4.9.8 on http://geekroniques.fr/ [INFO] Log Level: Debug [INFO] BackWPup job: check DB; DBCHECK [INFO] Runs with user: (0) [INFO] BackWPup no automatic job start configured [INFO] BackWPup job started manually [INFO] PHP ver.: 5.5.38 (64bit); cgi-fcgi; Linux [INFO] Maximum PHP script execution time is 60 seconds [INFO] MySQL ver.: 5.5.60-0+deb7u1-log [INFO] Web Server: Apache [INFO] curl ver.: 7.26.0; OpenSSL/1.0.1t [INFO] Temp folder is: /public_html/geekroniques/wp-content/uploads/backwpup-bc5ba8-temp/ [INFO] Logfile is: /public_html/geekroniques/wp-content/uploads/backwpup-bc5ba8-logs/backwpup_log_bc5ba8_2018-10-15_13-49-18.html [INFO] Backup type is: archive [15-Oct-2018 13:49:18] 1. Trying to check database … [15-Oct-2018 13:49:18] Result of table check for gk_az_indexes is: OK [15-Oct-2018 13:49:18] Result of table check for gk_blc_filters is: OK [15-Oct-2018 13:49:18] Result of table check for gk_blc_instances is: OK [15-Oct-2018 13:49:18] Result of table check for gk_blc_links is: OK [15-Oct-2018 13:49:18] Result of table check for gk_blc_synch is: OK [15-Oct-2018 13:49:19] Result of table check for gk_bwps_lockouts is: OK [15-Oct-2018 13:49:19] Result of table check for gk_bwps_log is: OK [15-Oct-2018 13:49:19] Result of table check for gk_commentmeta is: OK [15-Oct-2018 13:49:19] Result of table check for gk_comments is: OK [15-Oct-2018 13:49:19] Result of table check for gk_links is: OK [15-Oct-2018 13:49:19] Result of table check for gk_nxs_log is: OK [15-Oct-2018 13:49:19] Result of table check for gk_options is: OK [15-Oct-2018 13:49:19] Result of table check for gk_pollsa is: OK [15-Oct-2018 13:49:19] Result of table check for gk_pollsip is: OK [15-Oct-2018 13:49:19] Result of table check for gk_pollsq is: OK [15-Oct-2018 13:49:19] Result of table check for gk_postmeta is: OK [15-Oct-2018 13:49:20] Result of table check for gk_posts is: OK [15-Oct-2018 13:49:20] Result of table check for gk_sktnurclog is: OK [15-Oct-2018 13:49:20] Result of table check for gk_term_relationships is: OK [15-Oct-2018 13:49:20] Result of table check for gk_term_taxonomy is: OK [15-Oct-2018 13:49:20] Result of table check for gk_termmeta is: OK [15-Oct-2018 13:49:20] Result of table check for gk_terms is: OK [15-Oct-2018 13:49:20] Result of table check for gk_usermeta is: OK [15-Oct-2018 13:49:20] Result of table check for gk_users is: OK [15-Oct-2018 13:49:20] Result of table check for gk_yoast_seo_links is: OK [15-Oct-2018 13:49:21] Result of table check for gk_yoast_seo_meta is: OK [15-Oct-2018 13:49:21] Database check done! [15-Oct-2018 13:49:21] 2. Trying to check database … [15-Oct-2018 13:49:21] Result of table check for gk_az_indexes is: OK [15-Oct-2018 13:49:21] Result of table check for gk_blc_filters is: OK [15-Oct-2018 13:49:21] Result of table check for gk_blc_instances is: OK [15-Oct-2018 13:49:21] Result of table check for gk_blc_links is: OK [15-Oct-2018 13:49:21] Result of table check for gk_blc_synch is: OK [15-Oct-2018 13:49:21] Result of table check for gk_bwps_lockouts is: OK [15-Oct-2018 13:49:21] Result of table check for gk_bwps_log is: OK [15-Oct-2018 13:49:21] Result of table check for gk_commentmeta is: OK [15-Oct-2018 13:49:21] Result of table check for gk_comments is: OK [15-Oct-2018 13:49:21] Result of table check for gk_links is: OK [15-Oct-2018 13:49:21] Result of table check for gk_nxs_log is: OK [15-Oct-2018 13:49:21] Result of table check for gk_options is: OK [15-Oct-2018 13:49:21] Result of table check for gk_pollsa is: OK [15-Oct-2018 13:49:21] Result of table check for gk_pollsip is: OK [15-Oct-2018 13:49:21] Result of table check for gk_pollsq is: OK [15-Oct-2018 13:49:22] Result of table check for gk_postmeta is: OK [15-Oct-2018 13:49:22] Result of table check for gk_posts is: OK [15-Oct-2018 13:49:22] Result of table check for gk_sktnurclog is: OK [15-Oct-2018 13:49:22] Result of table check for gk_term_relationships is: OK [15-Oct-2018 13:49:22] Result of table check for gk_term_taxonomy is: OK [15-Oct-2018 13:49:22] Result of table check for gk_termmeta is: OK [15-Oct-2018 13:49:23] Result of table check for gk_terms is: OK [15-Oct-2018 13:49:23] Result of table check for gk_usermeta is: OK [15-Oct-2018 13:49:23] Result of table check for gk_users is: OK [15-Oct-2018 13:49:23] Result of table check for gk_yoast_seo_links is: OK [15-Oct-2018 13:49:23] Result of table check for gk_yoast_seo_meta is: OK [15-Oct-2018 13:49:23] Database check done! [15-Oct-2018 13:49:23] ERROR: Step aborted: too many attempts! [15-Oct-2018 13:49:23] ERROR: Job has ended with errors in 5 seconds. You must resolve the errors for correct execution. ``` * Database check done but step aborted.. I don’t understand… * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [7 years, 7 months ago](https://wordpress.org/support/topic/error-with-no-error/#post-10781802) * Hi [@chezmat](https://wordpress.org/support/users/chezmat/), Please go to BackWPup > Settings > Jobs, try to set Maximum Script Execution Time setting to about 25 seconds. If it not works, please show me your server configuration by go to BackWPUp -> Settings -> Infomation -> and press “Get debug info” * Thread Starter [chezmat](https://wordpress.org/support/users/chezmat/) * (@chezmat) * [7 years, 7 months ago](https://wordpress.org/support/topic/error-with-no-error/#post-10781833) * Hello, * Thanks for the answer. The maximum time setting did not solve the issue. Here are the requested info (sorry, it’s in french): * ``` Version WordPress : 4.9.8 Version BackWPup: 3.6.1 Version PHP: 5.5.38 (64bit) Version MySQL: 5.5.60-0+deb7u1-log Version cURL: 7.26.0 Version SSL cURL: OpenSSL/1.0.1t URL WP-Cron: http://geekroniques.fr/wp-cron.php Connexion au serveur: Réponse au test positive Document root: /var/www/sites/geekroniques/public_html/geekroniques Dossier temporaire: /public_html/geekroniques/wp-content/uploads/backwpup-bc5ba8-temp/ Dossier des fichiers journaux: /public_html/geekroniques/wp-content/uploads/backwpup-bc5ba8-logs/ Serveur: Apache Système d’exploitation: Linux PHP SAPI: cgi-fcgi Utilisateur PHP actuel: Temps maximum d’exécution: 60 secondes Temps maximum d'exécution d'un script de BackWPup: 25 secondes WP Cron alternatif: Off WP Cron désactivé: Off CHMOD Dir: 493 Heure du serveur: 14:41 Heure du site web: 16:41 Fuseau horaire du site web: Décalage temps avec le site web: 2 heures Langue du site: fr-FR Type d’encodage du client MySql: utf8 Limite mémoire de PHP: 256M Limite mémoire de WP: 40M Limite mémoire maximum de WP: 256M Mémoire utilisée: 90,50 MB Extension PHP chargées :: Core, PDO, Reflection, SPL, SimpleXML, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, ereg, exif, fileinfo, filter, ftp, gd, geoip, gettext, hash, iconv, imagick, imap, intl, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, posix, pspell, session, shmop, soap, sockets, sqlite3, standard, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib ``` * Thread Starter [chezmat](https://wordpress.org/support/users/chezmat/) * (@chezmat) * [7 years, 7 months ago](https://wordpress.org/support/topic/error-with-no-error/#post-10806818) * UP * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [7 years, 7 months ago](https://wordpress.org/support/topic/error-with-no-error/#post-10806925) * Hi [@chezmat](https://wordpress.org/support/users/chezmat/) Sorry for my late reply, actually I don’t get this issue before, so the problem is you got the backup file, but there is an error thrown? * Thread Starter [chezmat](https://wordpress.org/support/users/chezmat/) * (@chezmat) * [7 years, 7 months ago](https://wordpress.org/support/topic/error-with-no-error/#post-10806960) * Hi, * I have two issues : – the backup is done X times (X is according the number of try into the settings). – I got errors into the logs, but the backup seems fine (i didn’t try to restore the database thought). * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [7 years, 7 months ago](https://wordpress.org/support/topic/error-with-no-error/#post-10807002) * [@chezmat](https://wordpress.org/support/users/chezmat/) Did you try with another destination like Dropbox or Amazon S3, did you get the same error? * Thread Starter [chezmat](https://wordpress.org/support/users/chezmat/) * (@chezmat) * [7 years, 7 months ago](https://wordpress.org/support/topic/error-with-no-error/#post-10807052) * I have uninstall and reinstall the plugin and set task again, but no differences. * I tried with dropbox.still the same issue : * ``` BackWPup version 3.6.2 Version 4.9.8 Journal de la tâche en cours Fermer [INFO] BackWPup 3.6.2; A project of Inpsyde GmbH [INFO] WordPress 4.9.8 on http://geekroniques.fr/ [INFO] Log Level: Debug [INFO] BackWPup job: Base Dropbox; DBDUMP [INFO] Runs with user: (0) [INFO] BackWPup no automatic job start configured [INFO] BackWPup job started manually [INFO] PHP ver.: 5.5.38 (64bit); cgi-fcgi; Linux [INFO] Maximum PHP script execution time is 60 seconds [INFO] Script restart time is configured to 25 seconds [INFO] MySQL ver.: 5.5.60-0+deb7u1-log [INFO] Web Server: Apache [INFO] curl ver.: 7.26.0; OpenSSL/1.0.1t [INFO] Temp folder is: /public_html/geekroniques/wp-content/uploads/backwpup-bc5ba8-temp/ [INFO] Logfile is: /public_html/geekroniques/wp-content/uploads/backwpup-bc5ba8-logs/backwpup_log_bc5ba8_2018-10-23_14-36-26.html [INFO] Backup file is: /public_html/geekroniques/wp-content/uploads/backwpup-bc5ba8-temp/2018-10-23_14-36-26_4W6FXKH403.zip [23-Oct-2018 14:36:26] 1. Try to backup database … [23-Oct-2018 14:36:26] Connected to database geekroniques1 on sql3.cluster1.easy-hebergement.net [23-Oct-2018 14:36:26] Backup database table "gk_az_indexes" with "~1" records [23-Oct-2018 14:36:26] Backup database table "gk_blc_filters" with "0" records [23-Oct-2018 14:36:26] Backup database table "gk_blc_instances" with "19773" records [23-Oct-2018 14:36:27] Backup database table "gk_blc_links" with "14693" records [23-Oct-2018 14:36:28] Backup database table "gk_blc_synch" with "4548" records [23-Oct-2018 14:36:29] Backup database table "gk_bwps_lockouts" with "0" records [23-Oct-2018 14:36:29] Backup database table "gk_bwps_log" with "15" records [23-Oct-2018 14:36:29] Backup database table "gk_commentmeta" with "~502" records [23-Oct-2018 14:36:29] Backup database table "gk_comments" with "~2966" records [23-Oct-2018 14:36:29] Backup database table "gk_links" with "~0" records [23-Oct-2018 14:36:29] Backup database table "gk_nxs_log" with "151" records [23-Oct-2018 14:36:29] Backup database table "gk_options" with "~8959" records [23-Oct-2018 14:36:30] Backup database table "gk_pollsa" with "4" records [23-Oct-2018 14:36:30] Backup database table "gk_pollsip" with "1" records [23-Oct-2018 14:36:30] Backup database table "gk_pollsq" with "1" records [23-Oct-2018 14:36:30] Backup database table "gk_postmeta" with "~47302" records [23-Oct-2018 14:36:31] Backup database table "gk_posts" with "12116" records [23-Oct-2018 14:36:33] Backup database table "gk_sktnurclog" with "0" records [23-Oct-2018 14:36:33] Backup database table "gk_term_relationships" with "~9289" records [23-Oct-2018 14:36:33] Backup database table "gk_term_taxonomy" with "~1528" records [23-Oct-2018 14:36:34] Backup database table "gk_termmeta" with "~466" records [23-Oct-2018 14:36:34] Backup database table "gk_terms" with "~2888" records [23-Oct-2018 14:36:34] Backup database table "gk_usermeta" with "~1292" records [23-Oct-2018 14:36:34] Backup database table "gk_users" with "~71" records [23-Oct-2018 14:36:34] Backup database table "gk_yoast_seo_links" with "~11409" records [23-Oct-2018 14:36:34] Backup database table "gk_yoast_seo_meta" with "~2331" records [23-Oct-2018 14:36:34] Backup database table "qsjd_commentmeta" with "~0" records [23-Oct-2018 14:36:35] Backup database table "qsjd_comments" with "~1" records [23-Oct-2018 14:36:35] Backup database table "qsjd_links" with "~0" records [23-Oct-2018 14:36:35] Backup database table "qsjd_options" with "~615" records [23-Oct-2018 14:36:35] Backup database table "qsjd_postmeta" with "~1" records [23-Oct-2018 14:36:35] Backup database table "qsjd_posts" with "~3" records [23-Oct-2018 14:36:35] Backup database table "qsjd_term_relationships" with "~1" records [23-Oct-2018 14:36:35] Backup database table "qsjd_term_taxonomy" with "~1" records [23-Oct-2018 14:36:35] Backup database table "qsjd_terms" with "~1" records [23-Oct-2018 14:36:35] Backup database table "qsjd_usermeta" with "~14" records [23-Oct-2018 14:36:35] Backup database table "qsjd_users" with "~1" records [23-Oct-2018 14:36:36] Added database dump "geekroniques1.sql" with 102,43 MB to backup file list [23-Oct-2018 14:36:36] Database backup done! [23-Oct-2018 14:36:36] Restart after 11 seconds. [23-Oct-2018 14:36:40] 2. Try to backup database … [23-Oct-2018 14:36:40] Connected to database geekroniques1 on sql3.cluster1.easy-hebergement.net [23-Oct-2018 14:36:40] Added database dump "geekroniques1.sql" with 102,44 MB to backup file list [23-Oct-2018 14:36:40] Database backup done! [23-Oct-2018 14:36:40] ERROR: Step aborted: too many attempts! [23-Oct-2018 14:36:40] 1. Trying to generate a manifest file … [23-Oct-2018 14:36:40] Added manifest.json file with 6,35 KB to backup file list. [23-Oct-2018 14:36:40] 1. Trying to create backup archive … [23-Oct-2018 14:36:40] Compressing files as ZipArchive. Please be patient, this may take a moment. [23-Oct-2018 14:36:40] Array ( [0] => /public_html/geekroniques/wp-content/uploads/backwpup-bc5ba8-temp/geekroniques1.sql [1] => /public_html/geekroniques/wp-content/uploads/backwpup-bc5ba8-temp/geekroniques1.sql [2] => /public_html/geekroniques/wp-content/uploads/backwpup-bc5ba8-temp/manifest.json [3] => /public_html/geekroniques/wp-content/uploads/backwpup-bc5ba8-temp/backwpup_readme.txt ) [23-Oct-2018 14:36:40] Adding Extra files to Archive [23-Oct-2018 14:36:47] Backup archive created. [23-Oct-2018 14:36:47] Archive size is 15,34 MB. [23-Oct-2018 14:36:47] 4 Files with 204,88 MB in Archive. [23-Oct-2018 14:36:47] Restart after 8 seconds. [23-Oct-2018 14:36:50] 1. Try to send backup file to Dropbox … [23-Oct-2018 14:36:50] Call to users/get_current_account [23-Oct-2018 14:36:51] Authenticated with Dropbox of user: [23-Oct-2018 14:36:51] Call to users/get_space_usage [23-Oct-2018 14:36:51] 2,00 GB available on your Dropbox [23-Oct-2018 14:36:51] Uploading to Dropbox … [23-Oct-2018 14:36:51] Beginning new file upload session [23-Oct-2018 14:36:51] Call to files/upload_session/start [23-Oct-2018 14:36:52] Uploading 4 MB of data [23-Oct-2018 14:36:52] Call to files/upload_session/append_v2, with 4 MB of data, with parameters: {"cursor":{"session_id":"AAAAAAAAAE4a3ntod0__ww","offset":0}} [23-Oct-2018 14:36:53] Uploading 4 MB of data [23-Oct-2018 14:36:53] Call to files/upload_session/append_v2, with 4 MB of data, with parameters: {"cursor":{"session_id":"AAAAAAAAAE4a3ntod0__ww","offset":4194304}} [23-Oct-2018 14:36:57] Uploading 4 MB of data [23-Oct-2018 14:36:57] Call to files/upload_session/append_v2, with 4 MB of data, with parameters: {"cursor":{"session_id":"AAAAAAAAAE4a3ntod0__ww","offset":8388608}} [23-Oct-2018 14:36:59] Uploading 3 MB of data [23-Oct-2018 14:36:59] Call to files/upload_session/append_v2, with 3 MB of data, with parameters: {"cursor":{"session_id":"AAAAAAAAAE4a3ntod0__ww","offset":12582912}} [23-Oct-2018 14:37:00] Finishing upload session with a total of 15 MB uploaded [23-Oct-2018 14:37:00] Call to files/upload_session/finish, with parameters: {"cursor":{"session_id":"AAAAAAAAAE4a3ntod0__ww","offset":16087709},"commit":{"path":"\/geekroniques\/2018-10-23_14-36-26_4W6FXKH403.zip","mode":"overwrite"}} [23-Oct-2018 14:37:03] Backup transferred to /geekroniques/2018-10-23_14-36-26_4W6FXKH403.zip [23-Oct-2018 14:37:03] Call to files/list_folder, with parameters: {"path":"\/geekroniques\/"} [23-Oct-2018 14:37:03] ERROR: Job has ended with errors in 37 seconds. You must resolve the errors for correct execution. ``` - This reply was modified 7 years, 7 months ago by [chezmat](https://wordpress.org/support/users/chezmat/). - This reply was modified 7 years, 7 months ago by [chezmat](https://wordpress.org/support/users/chezmat/). * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [7 years, 7 months ago](https://wordpress.org/support/topic/error-with-no-error/#post-10807734) * Hi [@chezmat](https://wordpress.org/support/users/chezmat/) One last try, please go to BackWPUp -> ​Jobs -> choose your job -> Archive Format -> change to another format like Tar.Gzip or BZip2, is there is any difference? * Thread Starter [chezmat](https://wordpress.org/support/users/chezmat/) * (@chezmat) * [7 years, 7 months ago](https://wordpress.org/support/topic/error-with-no-error/#post-10807799) * With tar.GZip still “ERROR: Step aborted: too many attempts!” But i have strange bugs. When i change compression and save settings, destination (dropbox) was deleted. I need to set destination and save to launch task. * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [7 years, 7 months ago](https://wordpress.org/support/topic/error-with-no-error/#post-10807893) * [@chezmat](https://wordpress.org/support/users/chezmat/) hmm, please go to BackWPUp- > Settings -> Jobs -> Maximum number of retries for job steps -> set to 5 then run the job again Thank you! * Thread Starter [chezmat](https://wordpress.org/support/users/chezmat/) * (@chezmat) * [7 years, 7 months ago](https://wordpress.org/support/topic/error-with-no-error/#post-10814350) * still the same issue : * ``` [INFO] BackWPup 3.6.2; A project of Inpsyde GmbH [INFO] WordPress 4.9.8 on http://geekroniques.fr/ [INFO] Log Level: Debug [INFO] BackWPup job: Base Dropbox; DBDUMP [INFO] Runs with user: (0) [INFO] Cron: 0 4 * * *; Next: ven, 26 Oct 2018 @ 04:00 [INFO] BackWPup job started manually [INFO] PHP ver.: 5.5.38 (64bit); cgi-fcgi; Linux [INFO] Maximum PHP script execution time is 60 seconds [INFO] Script restart time is configured to 60 seconds [INFO] MySQL ver.: 5.5.60-0+deb7u1-log [INFO] Web Server: Apache [INFO] curl ver.: 7.26.0; OpenSSL/1.0.1t [INFO] Temp folder is: /public_html/geekroniques/wp-content/uploads/backwpup-bc5ba8-temp/ [INFO] Logfile is: /public_html/geekroniques/wp-content/uploads/backwpup-bc5ba8-logs/backwpup_log_bc5ba8_2018-10-25_10-40-09.html [INFO] Backup file is: /public_html/geekroniques/wp-content/uploads/backwpup-bc5ba8-temp/Base_Geekroniques_2018-10-25_IC6FXKF203.zip [25-Oct-2018 10:40:09] 1. Try to backup database … [25-Oct-2018 10:40:09] Connected to database geekroniques1 on sql3.cluster1.easy-hebergement.net [25-Oct-2018 10:40:09] Backup database table "gk_az_indexes" with "~1" records [25-Oct-2018 10:40:09] Backup database table "gk_blc_filters" with "0" records [25-Oct-2018 10:40:09] Backup database table "gk_blc_instances" with "19773" records [25-Oct-2018 10:40:10] Backup database table "gk_blc_links" with "14693" records [25-Oct-2018 10:40:12] Backup database table "gk_blc_synch" with "4548" records [25-Oct-2018 10:40:12] Backup database table "gk_bwps_lockouts" with "0" records [25-Oct-2018 10:40:12] Backup database table "gk_bwps_log" with "15" records [25-Oct-2018 10:40:12] Backup database table "gk_commentmeta" with "~813" records [25-Oct-2018 10:40:12] Backup database table "gk_comments" with "~3081" records [25-Oct-2018 10:40:13] Backup database table "gk_links" with "~0" records [25-Oct-2018 10:40:13] Backup database table "gk_nxs_log" with "151" records [25-Oct-2018 10:40:13] Backup database table "gk_options" with "~3456" records [25-Oct-2018 10:40:13] Backup database table "gk_pollsa" with "4" records [25-Oct-2018 10:40:13] Backup database table "gk_pollsip" with "1" records [25-Oct-2018 10:40:13] Backup database table "gk_pollsq" with "1" records [25-Oct-2018 10:40:13] Backup database table "gk_postmeta" with "~26223" records [25-Oct-2018 10:40:16] Backup database table "gk_posts" with "12116" records [25-Oct-2018 10:40:19] Backup database table "gk_sktnurclog" with "0" records [25-Oct-2018 10:40:19] Backup database table "gk_term_relationships" with "~10329" records [25-Oct-2018 10:40:19] Backup database table "gk_term_taxonomy" with "~4144" records [25-Oct-2018 10:40:19] Backup database table "gk_termmeta" with "~745" records [25-Oct-2018 10:40:19] Backup database table "gk_terms" with "~3028" records [25-Oct-2018 10:40:19] Backup database table "gk_usermeta" with "~1352" records [25-Oct-2018 10:40:19] Backup database table "gk_users" with "~71" records [25-Oct-2018 10:40:19] Backup database table "gk_yoast_seo_links" with "~11909" records [25-Oct-2018 10:40:20] Backup database table "gk_yoast_seo_meta" with "~2381" records [25-Oct-2018 10:40:20] Backup database table "qsjd_commentmeta" with "~0" records [25-Oct-2018 10:40:20] Backup database table "qsjd_comments" with "~1" records [25-Oct-2018 10:40:20] Backup database table "qsjd_links" with "~0" records [25-Oct-2018 10:40:20] Backup database table "qsjd_options" with "~81" records [25-Oct-2018 10:40:20] Backup database table "qsjd_postmeta" with "~1" records [25-Oct-2018 10:40:20] Backup database table "qsjd_posts" with "~3" records [25-Oct-2018 10:40:20] Backup database table "qsjd_term_relationships" with "~1" records [25-Oct-2018 10:40:20] Backup database table "qsjd_term_taxonomy" with "~1" records [25-Oct-2018 10:40:20] Backup database table "qsjd_terms" with "~1" records [25-Oct-2018 10:40:20] Backup database table "qsjd_usermeta" with "~14" records [25-Oct-2018 10:40:20] Backup database table "qsjd_users" with "~1" records [25-Oct-2018 10:40:21] Added database dump "geekroniques1.sql" with 99,87 MB to backup file list [25-Oct-2018 10:40:21] Database backup done! [25-Oct-2018 10:40:21] Restart after 13 seconds. [25-Oct-2018 10:40:25] 2. Try to backup database … [25-Oct-2018 10:40:25] Connected to database geekroniques1 on sql3.cluster1.easy-hebergement.net [25-Oct-2018 10:40:25] Added database dump "geekroniques1.sql" with 99,87 MB to backup file list [25-Oct-2018 10:40:26] Database backup done! [25-Oct-2018 10:40:26] 3. Try to backup database … [25-Oct-2018 10:40:26] Connected to database geekroniques1 on sql3.cluster1.easy-hebergement.net [25-Oct-2018 10:40:26] Added database dump "geekroniques1.sql" with 99,87 MB to backup file list [25-Oct-2018 10:40:26] Database backup done! [25-Oct-2018 10:40:26] 4. Try to backup database … [25-Oct-2018 10:40:26] Connected to database geekroniques1 on sql3.cluster1.easy-hebergement.net [25-Oct-2018 10:40:26] Added database dump "geekroniques1.sql" with 99,87 MB to backup file list [25-Oct-2018 10:40:26] Database backup done! [25-Oct-2018 10:40:26] 5. Try to backup database … [25-Oct-2018 10:40:26] Connected to database geekroniques1 on sql3.cluster1.easy-hebergement.net [25-Oct-2018 10:40:26] Added database dump "geekroniques1.sql" with 99,87 MB to backup file list [25-Oct-2018 10:40:26] Database backup done! [25-Oct-2018 10:40:26] ERROR: Step aborted: too many attempts! [25-Oct-2018 10:40:26] 1. Trying to generate a manifest file … [25-Oct-2018 10:40:26] Added manifest.json file with 6,73 KB to backup file list. [25-Oct-2018 10:40:26] 1. Trying to create backup archive … [25-Oct-2018 10:40:27] Compressing files as ZipArchive. Please be patient, this may take a moment. [25-Oct-2018 10:40:27] Array ( [0] => /public_html/geekroniques/wp-content/uploads/backwpup-bc5ba8-temp/geekroniques1.sql [1] => /public_html/geekroniques/wp-content/uploads/backwpup-bc5ba8-temp/geekroniques1.sql [2] => /public_html/geekroniques/wp-content/uploads/backwpup-bc5ba8-temp/geekroniques1.sql [3] => /public_html/geekroniques/wp-content/uploads/backwpup-bc5ba8-temp/geekroniques1.sql [4] => /public_html/geekroniques/wp-content/uploads/backwpup-bc5ba8-temp/geekroniques1.sql [5] => /public_html/geekroniques/wp-content/uploads/backwpup-bc5ba8-temp/manifest.json [6] => /public_html/geekroniques/wp-content/uploads/backwpup-bc5ba8-temp/backwpup_readme.txt ) [25-Oct-2018 10:40:27] Adding Extra files to Archive [25-Oct-2018 10:40:32] Backup archive created. [25-Oct-2018 10:40:32] Archive size is 15,10 MB. [25-Oct-2018 10:40:32] 7 Files with 499,39 MB in Archive. [25-Oct-2018 10:40:32] Restart after 8 seconds. [25-Oct-2018 10:40:35] 1. Try to send backup file to Dropbox … [25-Oct-2018 10:40:35] Call to users/get_current_account [25-Oct-2018 10:40:35] Authenticated with Dropbox of user: Mathieu Sagot (sagot.mathieu@gmail.com) [25-Oct-2018 10:40:35] Call to users/get_space_usage [25-Oct-2018 10:40:36] 1,86 GB available on your Dropbox [25-Oct-2018 10:40:36] Uploading to Dropbox … [25-Oct-2018 10:40:36] Beginning new file upload session [25-Oct-2018 10:40:36] Call to files/upload_session/start [25-Oct-2018 10:40:36] Uploading 4 MB of data [25-Oct-2018 10:40:36] Call to files/upload_session/append_v2, with 4 MB of data, with parameters: {"cursor":{"session_id":"AAAAAAAAAFePVmbtTc1jtw","offset":0}} [25-Oct-2018 10:40:38] Uploading 4 MB of data [25-Oct-2018 10:40:38] Call to files/upload_session/append_v2, with 4 MB of data, with parameters: {"cursor":{"session_id":"AAAAAAAAAFePVmbtTc1jtw","offset":4194304}} [25-Oct-2018 10:40:41] Uploading 4 MB of data [25-Oct-2018 10:40:41] Call to files/upload_session/append_v2, with 4 MB of data, with parameters: {"cursor":{"session_id":"AAAAAAAAAFePVmbtTc1jtw","offset":8388608}} [25-Oct-2018 10:40:42] Uploading 3 MB of data [25-Oct-2018 10:40:42] Call to files/upload_session/append_v2, with 3 MB of data, with parameters: {"cursor":{"session_id":"AAAAAAAAAFePVmbtTc1jtw","offset":12582912}} [25-Oct-2018 10:40:44] Finishing upload session with a total of 15 MB uploaded [25-Oct-2018 10:40:44] Call to files/upload_session/finish, with parameters: {"cursor":{"session_id":"AAAAAAAAAFePVmbtTc1jtw","offset":15830874},"commit":{"path":"\/geekroniques\/Base_Geekroniques_2018-10-25_IC6FXKF203.zip","mode":"overwrite"}} [25-Oct-2018 10:40:45] Backup transferred to /geekroniques/Base_Geekroniques_2018-10-25_IC6FXKF203.zip [25-Oct-2018 10:40:45] Call to files/list_folder, with parameters: {"path":"\/geekroniques\/"} [25-Oct-2018 10:40:46] ERROR: Job has ended with errors in 37 seconds. You must resolve the errors for correct execution. ``` * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [7 years, 6 months ago](https://wordpress.org/support/topic/error-with-no-error/#post-10906799) * [@chezmat](https://wordpress.org/support/users/chezmat/) Please update to the latest version now then try again. Thank you! * Thread Starter [chezmat](https://wordpress.org/support/users/chezmat/) * (@chezmat) * [7 years, 6 months ago](https://wordpress.org/support/topic/error-with-no-error/#post-10907376) * Hey thanks for the feedback. Unfortunately, no changes on my side, the issue is still there… * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [7 years, 6 months ago](https://wordpress.org/support/topic/error-with-no-error/#post-10929855) * [@chezmat](https://wordpress.org/support/users/chezmat/) Could you list all the current activated plugins to me? Thanks! Viewing 15 replies - 1 through 15 (of 20 total) 1 [2](https://wordpress.org/support/topic/error-with-no-error/page/2/?output_format=md) [→](https://wordpress.org/support/topic/error-with-no-error/page/2/?output_format=md) The topic ‘Error with no error’ is closed to new replies. * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141) * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/) * [Support Threads](https://wordpress.org/support/plugin/backwpup/) * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/) * 20 replies * 2 participants * Last reply from: [chezmat](https://wordpress.org/support/users/chezmat/) * Last activity: [7 years, 5 months ago](https://wordpress.org/support/topic/error-with-no-error/page/2/#post-11060139) * Status: not resolved