Title: error with other plugins
Last modified: March 15, 2025

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# error with other plugins

 *  Resolved [jelux](https://wordpress.org/support/users/jelux/)
 * (@jelux)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/error-with-other-plugins-2/)
 * Hi, unfortunately I had to delete the plugin, it seems that it blocks the display
   of emails sent and recorded for GDPR by the Divi Contact Form Helper plugin
 * [https://www.elegantthemes.com/marketplace/divi-contact-form-helper/](https://www.elegantthemes.com/marketplace/divi-contact-form-helper/)
 * When new forms are submitted, the Logify WP plugin blocks access to the Entries
   where the emails are recorded, it gives me an error message
   ——A critical error
   has occurred on this site. Check your inbox for instructions. If you continue
   to have problems, try the support forums.Learn more about troubleshooting WordPress.——
 * Divi Contact Form Helper plugin guide link
   [https://www.peeayecreative.com/docs/divi-contact-form-helper/viewing-form-entries/](https://www.peeayecreative.com/docs/divi-contact-form-helper/viewing-form-entries/)
 * if needed I can send the debug.log file, if you give me an email

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Made Neat](https://wordpress.org/support/users/madeneat/)
 * (@madeneat)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/error-with-other-plugins-2/#post-18363277)
 * [@jelux](https://wordpress.org/support/users/jelux/) can you send us a copy of
   the debug.log file via [https://logifywp.com/report-issue/](https://logifywp.com/report-issue/)
   so we can investigate and apply a fix?
 *  Thread Starter [jelux](https://wordpress.org/support/users/jelux/)
 * (@jelux)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/error-with-other-plugins-2/#post-18375988)
 * Hi I tried to send the log as requested but I can’t, the form tells me this “
   debug.log – Sorry, this file extension is not allowed for security reasons”
 * Can you kindly give me an email? So I can try to send you the Log? Many thanks
 *  Plugin Author [Made Neat](https://wordpress.org/support/users/madeneat/)
 * (@madeneat)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/error-with-other-plugins-2/#post-18376018)
 * [@jelux](https://wordpress.org/support/users/jelux/) please try again as we have
   adjusted the allowed file attachments on our form.
 *  Thread Starter [jelux](https://wordpress.org/support/users/jelux/)
 * (@jelux)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/error-with-other-plugins-2/#post-18376026)
 * I tried it but it doesn’t work, it gives the same error
 *  Plugin Author [Made Neat](https://wordpress.org/support/users/madeneat/)
 * (@madeneat)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/error-with-other-plugins-2/#post-18376029)
 * [@jelux](https://wordpress.org/support/users/jelux/) can you save as a .txt and
   upload please.
 *  Thread Starter [jelux](https://wordpress.org/support/users/jelux/)
 * (@jelux)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/error-with-other-plugins-2/#post-18400687)
 * Hi, any news on this error? Many thanks

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘error with other plugins’ is closed to new replies.

 * ![](https://ps.w.org/logify-wp/assets/icon.svg?rev=3234343)
 * [Logify WP - Activity Log & User Audit Log](https://wordpress.org/plugins/logify-wp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/logify-wp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/logify-wp/)
 * [Active Topics](https://wordpress.org/support/plugin/logify-wp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/logify-wp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/logify-wp/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [jelux](https://wordpress.org/support/users/jelux/)
 * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/error-with-other-plugins-2/#post-18400687)
 * Status: resolved