Error with plugin

  • mshoaibhussain

    (@mshoaibhussain)


    3 years, 3 months ago

    Hello,

    My website went down suddenly today and I got the below error from wordpress via email:

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.1.1
    Active theme: Markite (version 1.0.5)
    Current plugin: WooCommerce Payment Gateway – Paysera (version 3.2.4)
    PHP version 7.4.33

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 41 of the file /home/buyemsts/public_html/wp-content/plugins/woo-payment-gateway-paysera/vendor/guzzlehttp/guzzle/src/functions.php. Error message: Cannot redeclare GuzzleHttp\describe_type() (previously declared in /home/buyemsts/public_html/wp-content/plugins/woo-custom-gateway/vendor/guzzlehttp/guzzle/src/functions.php:16)

    Please help get this issue fixed.

    I had to disable the Paysera WooCommerce plugin to get the website back up!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author paysera

    (@paysera)

    3 years, 3 months ago

    Hello,

    thank you for contacting us.

    The error appears to be related to the Woo Custom Gateway plugin that is installed on your system. We recommend attempting to temporarily disable the Woo Custom Gateway plugin to check if the error persists.

    For more detailed information, please contact [email protected], as it is a more direct channel.

    Have a good day!

    Thread Starter mshoaibhussain

    (@mshoaibhussain)

    3 years, 3 months ago

    Hello,

    Thank you for your reply. Disabling the “Woo Custom Gateway” fixed the issue. Their new update caused the issue. Once I rolled back to the old version of the “Woo Custom Gateway” the issue was fixed. I have made a request in their plugin page to see if they can help get the issue solved.

    Thanks once again for your prompt response.

Viewing 2 replies - 1 through 2 (of 2 total)

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