Title: Error with plugin “AcyMailing”
Last modified: November 13, 2023

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# Error with plugin “AcyMailing”

 *  Resolved [m266](https://wordpress.org/support/users/m266/)
 * (@m266)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/error-with-plugin-acymailing/)
 * Hello,
   I’ve been using the excellent plugin “WPvivid” for a long time. Now I 
   have discovered that the data from the “AcyMailing” plugin ([https://de.wordpress.org/plugins/acymailing/](https://de.wordpress.org/plugins/acymailing/))
   is not being backed up and restored correctly. Unfortunately, sending a newsletter
   is after restore no longer possible. For comparison, I tested backup and restore
   with these plugins:[https://wordpress.org/plugins/wp-migration-duplicator/](https://wordpress.org/plugins/wp-migration-duplicator/)
   [https://de.wordpress.org/plugins/updraftplus/](https://de.wordpress.org/plugins/updraftplus/)
   After the restore, I can send without any problems using the “AcyMailing” newsletter
   tool. The error lies in the “WPvivid” plugin. Please correct the error. Thank
   you so much!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [nicholas2019](https://wordpress.org/support/users/nicholas2019/)
 * (@nicholas2019)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/error-with-plugin-acymailing/#post-17199598)
 * Hello,
 * Thank you for your report.
 * Would you kindly send the restore log to our support email at support(a)wpvivid.
   com? We will analyze it thoroughly to identify the issue. Thank you in advance
   for your cooperation.
   To ensure efficient tracking of your thread, we kindly 
   ask you to include the link to the thread in your email. This will assist us 
   in quickly referencing and addressing your specific inquiry.Kind regards.
 *  Plugin Support [nicholas2019](https://wordpress.org/support/users/nicholas2019/)
 * (@nicholas2019)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/error-with-plugin-acymailing/#post-17217110)
 * Hello,
 * Since the updated version has addressed the issue, we plan to mark the thread
   as resolved. The fix will be incorporated in the upcoming public version.
 * Have a nice day.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error with plugin “AcyMailing”’ is closed to new replies.

 * ![](https://ps.w.org/wpvivid-backuprestore/assets/icon-256x256.png?rev=2899202)
 * [WPvivid — Backup, Migration & Staging](https://wordpress.org/plugins/wpvivid-backuprestore/)
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 * 2 replies
 * 2 participants
 * Last reply from: [nicholas2019](https://wordpress.org/support/users/nicholas2019/)
 * Last activity: [2 years, 6 months ago](https://wordpress.org/support/topic/error-with-plugin-acymailing/#post-17217110)
 * Status: resolved