Title: Error with syncing
Last modified: May 15, 2020

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# Error with syncing

 *  [Sander Steffen](https://wordpress.org/support/users/ntertainme/)
 * (@ntertainme)
 * [6 years ago](https://wordpress.org/support/topic/error-with-syncing/)
 * Hey Pravin,
 * Love the plugin, but experiencing a problem.
    My users were synched before with
   AC, so no problem here. But the next days it will only sync 3 users, again and
   again and again. If I create a new user, it isn’t added to AC.
 * Can you help me please?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Pravin Durugkar](https://wordpress.org/support/users/pravind/)
 * (@pravind)
 * [6 years ago](https://wordpress.org/support/topic/error-with-syncing/#post-12856322)
 * hey [@ntertainme](https://wordpress.org/support/users/ntertainme/)
 * Can you turn on debug and send the debug file?
    please send the screenshot of
   settings page.
 * So that I can help you.
 *  [Lysette](https://wordpress.org/support/users/lysette/)
 * (@lysette)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/error-with-syncing/#post-13306453)
 * Hi Pravin,
 * I can’t get it to work either.
    It’s not sending contacts to ActiveCampaign.
 * I wonder what I’ve done wrong. I’d love this to work.
 * I’d paste the debug file, but it’s got several names and email addresses which
   I’m not in a position to post publicly.
 * Could you help, please?
 * Thank you,
    Lysette

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error with syncing’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/registered-user-sync-activecampaign_0a77c1.
   svg)
 * [User Sync ActiveCampaign](https://wordpress.org/plugins/registered-user-sync-activecampaign/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/registered-user-sync-activecampaign/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/registered-user-sync-activecampaign/)
 * [Active Topics](https://wordpress.org/support/plugin/registered-user-sync-activecampaign/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/registered-user-sync-activecampaign/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/registered-user-sync-activecampaign/reviews/)

## Tags

 * [sync issue](https://wordpress.org/support/topic-tag/sync-issue/)

 * 2 replies
 * 3 participants
 * Last reply from: [Lysette](https://wordpress.org/support/users/lysette/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/error-with-syncing/#post-13306453)
 * Status: not resolved