Title: Error with the dropdown menu Last modified: November 28, 2022 --- # Error with the dropdown menu * Resolved [alfredo1216](https://wordpress.org/support/users/alfredo1216/) * (@alfredo1216) * [3 years, 6 months ago](https://wordpress.org/support/topic/error-with-the-dropdown-menu/) * Hi, * Since the last updates, the dropdown menus stopped working correctly and these errors are displayed in the browser inspector. * [https://i.ibb.co/tp9kd9G/image.png](https://i.ibb.co/tp9kd9G/image.png) * The error is reproduced when entering the web page and then accessing another page of the menu. From here the dropdown menu stops working. * Cheers, * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-with-the-dropdown-menu%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/error-with-the-dropdown-menu/page/2/?output_format=md) [→](https://wordpress.org/support/topic/error-with-the-dropdown-menu/page/2/?output_format=md) * [Eduard](https://wordpress.org/support/users/cteduard/) * (@cteduard) * [3 years, 6 months ago](https://wordpress.org/support/topic/error-with-the-dropdown-menu/#post-16243171) * Hello [@alfredo1216](https://wordpress.org/support/users/alfredo1216/) * This usually indicates an error where the cache hasn’t been cleared correctly after an update. Could you please try clearing all your caching solutions very thoroughly and report back? * That should solve the issue automatically. * Thanks! * [mashcomzw](https://wordpress.org/support/users/mashcomzw/) * (@mashcomzw) * [3 years, 6 months ago](https://wordpress.org/support/topic/error-with-the-dropdown-menu/#post-16243599) * I am facing the same issue [https://www.fishersecotourism.com/](https://www.fishersecotourism.com/) tried clearing cache but its not working * [Eduard](https://wordpress.org/support/users/cteduard/) * (@cteduard) * [3 years, 6 months ago](https://wordpress.org/support/topic/error-with-the-dropdown-menu/#post-16243608) * Hello [@mashcomzw](https://wordpress.org/support/users/mashcomzw/) * Have you modified the header.php template using the child theme, by any chance? * [mashcomzw](https://wordpress.org/support/users/mashcomzw/) * (@mashcomzw) * [3 years, 6 months ago](https://wordpress.org/support/topic/error-with-the-dropdown-menu/#post-16243670) * No we are using the default theme BlocksyVersion: 1.8.59 it was working properly in last few days until now. * Below are screenshots that might be helpful: Customizer Not Loading [https://ibb.co/MsFvfyS](https://ibb.co/MsFvfyS) * Console Message [https://ibb.co/mJF7K6C](https://ibb.co/mJF7K6C) * [Eduard](https://wordpress.org/support/users/cteduard/) * (@cteduard) * [3 years, 6 months ago](https://wordpress.org/support/topic/error-with-the-dropdown-menu/#post-16243678) * Hello [@mashcomzw](https://wordpress.org/support/users/mashcomzw/) * Can you please confirm that everything else is up to date? What WordPress version are you on? * [mashcomzw](https://wordpress.org/support/users/mashcomzw/) * (@mashcomzw) * [3 years, 6 months ago](https://wordpress.org/support/topic/error-with-the-dropdown-menu/#post-16243689) * I’m using WordPress 6.1.1 * [Eduard](https://wordpress.org/support/users/cteduard/) * (@cteduard) * [3 years, 6 months ago](https://wordpress.org/support/topic/error-with-the-dropdown-menu/#post-16243712) * Hi [@mashcomzw](https://wordpress.org/support/users/mashcomzw/) * I have one more thing for you to test. Seeing as you’re running litespeed, could you please temporarily disable the plugin and see if the issue is solved? * [mashcomzw](https://wordpress.org/support/users/mashcomzw/) * (@mashcomzw) * [3 years, 6 months ago](https://wordpress.org/support/topic/error-with-the-dropdown-menu/#post-16243738) * I did that still its not working * [Eduard](https://wordpress.org/support/users/cteduard/) * (@cteduard) * [3 years, 6 months ago](https://wordpress.org/support/topic/error-with-the-dropdown-menu/#post-16243750) * Hi [@mashcomzw](https://wordpress.org/support/users/mashcomzw/) * Well, I’m baffled. Are you able to make a backup of the site using this plugin— [https://wordpress.org/plugins/all-in-one-wp-migration/](https://wordpress.org/plugins/all-in-one-wp-migration/)— and send the backup our way so that we could see what’s happening on your end? * Thanks! * [mashcomzw](https://wordpress.org/support/users/mashcomzw/) * (@mashcomzw) * [3 years, 6 months ago](https://wordpress.org/support/topic/error-with-the-dropdown-menu/#post-16243755) * its okay which email do i send to? * [Eduard](https://wordpress.org/support/users/cteduard/) * (@cteduard) * [3 years, 6 months ago](https://wordpress.org/support/topic/error-with-the-dropdown-menu/#post-16243756) * You can send it to support at creativethemes.zendesk.com. * Many thanks! * [mashcomzw](https://wordpress.org/support/users/mashcomzw/) * (@mashcomzw) * [3 years, 6 months ago](https://wordpress.org/support/topic/error-with-the-dropdown-menu/#post-16243896) * I have made a rollback to version 1.8.58 of the theme and the site is now working properly. Thank you for your patience * Regards * [Eduard](https://wordpress.org/support/users/cteduard/) * (@cteduard) * [3 years, 6 months ago](https://wordpress.org/support/topic/error-with-the-dropdown-menu/#post-16244125) * Hello [@mashcomzw](https://wordpress.org/support/users/mashcomzw/) * I understand, but this is not the solution, I’m afraid. It’s your call in the end, but we’d really like to take a closer look at what’s happening, if you may. * Thanks. * [mashcomzw](https://wordpress.org/support/users/mashcomzw/) * (@mashcomzw) * [3 years, 6 months ago](https://wordpress.org/support/topic/error-with-the-dropdown-menu/#post-16244261) * creativethemes.zendesk.com requires me to have an account, how to go forward * [Eduard](https://wordpress.org/support/users/cteduard/) * (@cteduard) * [3 years, 6 months ago](https://wordpress.org/support/topic/error-with-the-dropdown-menu/#post-16244268) * The e-mail address is support at creativethemes.zendesk.com. Just replace at with the @ symbol. 😉 Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/error-with-the-dropdown-menu/page/2/?output_format=md) [→](https://wordpress.org/support/topic/error-with-the-dropdown-menu/page/2/?output_format=md) The topic ‘Error with the dropdown menu’ is closed to new replies. * ![](https://i0.wp.com/themes.svn.wordpress.org/blocksy/2.1.44/screenshot.jpg) * Blocksy * [Support Threads](https://wordpress.org/support/theme/blocksy/) * [Active Topics](https://wordpress.org/support/theme/blocksy/active/) * [Unresolved Topics](https://wordpress.org/support/theme/blocksy/unresolved/) * [Reviews](https://wordpress.org/support/theme/blocksy/reviews/) ## Tags * [menu](https://wordpress.org/support/topic-tag/menu/) * 21 replies * 3 participants * Last reply from: [Eduard](https://wordpress.org/support/users/cteduard/) * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/error-with-the-dropdown-menu/page/2/#post-16246681) * Status: resolved