Title: Error with variable products
Last modified: May 19, 2023

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# Error with variable products

 *  [Poet Gummerson](https://wordpress.org/support/users/poet-gummerson/)
 * (@poet-gummerson)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/error-with-variable-products/)
 * Hi. I tried using the nyp on a variable product. However, the first written price
   remains forever. Let me explain: for the first time I enter 45€ as the custom
   price and add to the cart. If I try to buy the product again, any price I write
   or choose in the variable options is replaced by the previous €45. This also 
   happens to different users. I had to temporarily deactivate the plugin for this
   problem. How to fix this?

Viewing 1 replies (of 1 total)

 *  Plugin Author [ELEXtensions](https://wordpress.org/support/users/elextensions/)
 * (@elextensions)
 * [3 years ago](https://wordpress.org/support/topic/error-with-variable-products/#post-16757133)
 * Hello [@poet-gummerson](https://wordpress.org/support/users/poet-gummerson/),
 * Thanks for reaching out to us. We are unable to replicate the issue on our test
   site. Please find the screen share of our analysis for your reference: [https://www.loom.com/share/ef0817bcd82e4c42a192d5a03f9d2e38](https://www.loom.com/share/ef0817bcd82e4c42a192d5a03f9d2e38)
 * Could you please confirm that you are using the latest version of the plugin (
   2.0.3)? Please clear the page cache and verify the custom price once again. If
   the issue persists, there may be a possibility of conflicts caused by plugins
   or themes on your site. In such cases, we recommend conducting a plugin/theme
   compatibility check by temporarily switching off and deactivating various themes
   and plugins. Also suggest you raise a [support](http://support.elextensions.com)
   ticket and provide access to your staging site, we will be able to examine the
   compatibility and address the problem accordingly.
 * Looking forward to hearing from you.

Viewing 1 replies (of 1 total)

The topic ‘Error with variable products’ is closed to new replies.

 * ![](https://ps.w.org/elex-woo-flexible-pricing/assets/icon-256x256.png?rev=2801864)
 * [ELEX WooCommerce Name Your Price](https://wordpress.org/plugins/elex-woo-flexible-pricing/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/elex-woo-flexible-pricing/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/elex-woo-flexible-pricing/)
 * [Active Topics](https://wordpress.org/support/plugin/elex-woo-flexible-pricing/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/elex-woo-flexible-pricing/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/elex-woo-flexible-pricing/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [ELEXtensions](https://wordpress.org/support/users/elextensions/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/error-with-variable-products/#post-16757133)
 * Status: not resolved