Title: Error – WP Technical Problem
Last modified: July 27, 2022

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# Error – WP Technical Problem

 *  Resolved [sl2022](https://wordpress.org/support/users/sl2022/)
 * (@sl2022)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/error-wp-technical-problem/)
 * Hello,
 * I’m using you guys **WooCommerce Wholesale Prices plugin**, and this week i’ve
   received a **wordpress automatic email**, that informs that an **error occured
   with the plugin**.
 * This is the link where the error was indentified:
    [https://solucoesled.com/shop/shop/wp-admin/admin-ajax.php](https://solucoesled.com/shop/shop/wp-admin/admin-ajax.php)
 * **ERROR DETAILS**
    ================ ** A type E error E_COMPILE_ERROR was caused
   on line 15 of the file /home/xy2uarg9/solucoesled.com/shop/wp-content/plugins/
   woocommerce-wholesale-prices/woocommerce-wholesale-prices.plugin.php. Error message:
   require_once(): Failed opening required ‘/home/xy2uarg9/solucoesled.com/shop/
   wp-content/plugins/woocommerce-wholesale-prices/includes/class-wwp-wholesale-
   prices.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’)**
 * Can you please help me to solve this issue?
 * Thanks,
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-wp-technical-problem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Josh Kohlbach](https://wordpress.org/support/users/jkohlbach/)
 * (@jkohlbach)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/error-wp-technical-problem/#post-15865316)
 * Hi [@sl2022](https://wordpress.org/support/users/sl2022/) this type of error 
   usually occurs if there’s some file missing that’s being referenced.
 * woocommerce-wholesale-prices/includes/class-wwp-wholesale-prices.php
 * Make sure this file exists and if not it might be worth reinstalling the plugin
   in case the install was corrupted during an update (just a theory).
 * Another thing to check would be the php version. Ideally if that can be on at
   least php 7.3 or higher that’s good.
 * If things are operating as normal then it’s likely this was a one off but let
   me know how you go!
 *  Thread Starter [sl2022](https://wordpress.org/support/users/sl2022/)
 * (@sl2022)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/error-wp-technical-problem/#post-15868080)
 * **[@jkohlbach](https://wordpress.org/support/users/jkohlbach/) **
    Hello, I’ve
   checked and that file exists and i’m using php 7.4.
 * All things are operating normal, but if so, what’s the reason for this error?
 * Maybe it’s because of the file path, the wp mail informs that the error was indentified
   on this file:
    **[https://solucoesled.com/shop/shop/wp-admin/admin-ajax.php](https://solucoesled.com/shop/shop/wp-admin/admin-ajax.php)**
 * The path it’s wrong it should be: (only one shop folder)
    [https://solucoesled.com/shop/wp-admin/admin-ajax.php](https://solucoesled.com/shop/wp-admin/admin-ajax.php)
    -  This reply was modified 3 years, 10 months ago by [sl2022](https://wordpress.org/support/users/sl2022/).
    -  This reply was modified 3 years, 10 months ago by [sl2022](https://wordpress.org/support/users/sl2022/).
 *  Plugin Author [Josh Kohlbach](https://wordpress.org/support/users/jkohlbach/)
 * (@jkohlbach)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/error-wp-technical-problem/#post-15869141)
 * It’s very hard to pin point. It could be during the update process it wasn’t 
   about to view the file on the server. This happens sometimes during auto updates.
 * If it hasn’t reoccurred then I think you’re safe, that’s a main plugin file and
   if it was missing, it wouldn’t be working at all.
 * If it does reoccur we should probably get the host involved as it might point
   to a further issue there.
 * Sorry I can’t be more succinct with my diagnosis!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error – WP Technical Problem’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-wholesale-prices/assets/icon-256x256.jpg?rev
   =2547870)
 * [Wholesale Suite – B2B, Dynamic Pricing & WooCommerce Wholesale Prices](https://wordpress.org/plugins/woocommerce-wholesale-prices/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-wholesale-prices/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-wholesale-prices/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-wholesale-prices/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-wholesale-prices/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-wholesale-prices/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Josh Kohlbach](https://wordpress.org/support/users/jkohlbach/)
 * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/error-wp-technical-problem/#post-15869141)
 * Status: resolved