Title: Error: Wrong key and emails
Last modified: October 3, 2022

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# Error: Wrong key and emails

 *  Resolved [dinaddd](https://wordpress.org/support/users/dinaddd/)
 * (@dinaddd)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/error-wrong-key-and-emails/)
 * Dear Booster Team,
 * I read the previous topic in this support: [https://wordpress.org/support/topic/subscription-key-problem/](https://wordpress.org/support/topic/subscription-key-problem/)
 * So I went to the [contact](https://booster.io/contact-us/) form your website,
   and I still haven’t got a reply from you yet (I send 2 times already last week).
   So I decided to write it here.
 * I got the error key on my Booster plugin so I will go to my account in Booster
   to get a key. I could go to ‘Forgot Password’ but the problem is my boss and 
   my colleagues forgot what’s email they used to login. We tried with many of our
   emails and we still got ‘Invalid email or username’.
 * Do you know what email we used to login and account? Or any solutions you can
   help out?
 * Thank you so much and looking forward to your reply.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-wrong-key-and-emails%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [David G](https://wordpress.org/support/users/gravid7/)
 * (@gravid7)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/error-wrong-key-and-emails/#post-16064181)
 * Hi [@dinaddd](https://wordpress.org/support/users/dinaddd/)
 * Thanks for reaching out to us.
 * Please check in the spam section too. We responded to your support request on
   the same day.
 *  Thread Starter [dinaddd](https://wordpress.org/support/users/dinaddd/)
 * (@dinaddd)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/error-wrong-key-and-emails/#post-16064636)
 * Hi [@gravid7](https://wordpress.org/support/users/gravid7/)
 * I checked into my spam and inbox and I still haven’t got any email from you. 
   Maybe something’s wrong with my email account. Can you resend to this email: 
   [jackhowell480@gmail.com](https://wordpress.org/support/topic/error-wrong-key-and-emails/jackhowell480@gmail.com?output_format=md)
   please?
 * Thank you so much.
 *  Plugin Contributor [David G](https://wordpress.org/support/users/gravid7/)
 * (@gravid7)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/error-wrong-key-and-emails/#post-16068545)
 * Hi [@dinaddd](https://wordpress.org/support/users/dinaddd/)
 * Sent a replay to your new email. Please check in the spam section too.
 * Please let us know if you received or not.
 *  Thread Starter [dinaddd](https://wordpress.org/support/users/dinaddd/)
 * (@dinaddd)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/error-wrong-key-and-emails/#post-16068619)
 * Hi again,
 * yes, I have received it. Thank you and talk to you there.

Viewing 4 replies - 1 through 4 (of 4 total)

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## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)
 * [login](https://wordpress.org/support/topic-tag/login/)

 * 4 replies
 * 2 participants
 * Last reply from: [dinaddd](https://wordpress.org/support/users/dinaddd/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/error-wrong-key-and-emails/#post-16068619)
 * Status: resolved