error_log

  • Resolved nomadserb

    (@nomadserb)


    6 years ago

    Hello!

    I have installed this plugin few days ago. Yesterday, I tried to test my page with PageSpeed Insights and GTmetrix, but it couldn’t be performed because of some error. I checked my “Website health status”, and there was SEO error “An error occurred while checking whether your site can be found by search engines”.

    I contacted my hosting provider immediately to check and solve it, but their response was that in wp-admin file there is PHP fatal error caused by Asset CleanUp plugin. They suppose that the causes of this error might be error in plugin code or incompatibility of plugin code with PHP version I’m using.

    I’m asking you for help! Should I delete this error in wp-admin or uninstall plugin or?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Gabe Livan

    (@gabelivan)

    6 years ago

    @nomadserb thanks for reporting a potential bug! I’m looking forward to checking this!

    their response was that in wp-admin file there is PHP fatal error caused by Asset CleanUp plugin.

    If there’s a fatal error caused by Asset CleanUp, what’s the actual error? Can you copy and paste it here (you can hide sensitive information like your website domain if you wish)?

    Should I delete this error in wp-admin or uninstall plugin or?

    From my understanding, the fatal error happens within the Dashboard. When you’re saying “delete this error”, are you referring to the error_log file that is stored within /wp-admin/ directory? Please send me that file (or its contents) privately via https://www.gabelivan.com/contact/

    Thread Starter nomadserb

    (@nomadserb)

    6 years ago

    Gabe, thank you for quick response!

    I sent you file content privately.

    I hope for you prompt reply.

    Plugin Author Gabe Livan

    (@gabelivan)

    6 years ago

    @nomadserb thanks for writing to me on private with details about this error. Although it’s harmless for the front-end view (your visitors will never see it nor trigger it to be logged) and it’s only logged to error_log it can be frustrating, indeed! So, I’ve updated the development version of Asset CleanUp and you can download a file that can be replaced on your website here: https://plugins.trac.ww.wp.xz.cn/export/2304469/wp-asset-clean-up/trunk/classes/Update.php

    Just log via SFTP or via the plugin editor within the Dashboard (if you can do that) and replace the version of /classes/Update.php with the one I just mentioned. It should fix this. A new tag will be released soon that will have the fix, but until then (e.g. it could take a few days), you can have it fixed by doing the replacement.

    Thread Starter nomadserb

    (@nomadserb)

    6 years ago

    Thank you Gabe!

    Sorry, but I don’t know how to do that. Could you please send me steps?

    Thank you in advance!

    Best Regards.

    Plugin Author Gabe Livan

    (@gabelivan)

    6 years ago

    @nomadserb here are the steps: https://assetcleanup.com/docs/how-to-get-the-development-version-of-asset-cleanup/ – looking forward to your update!

    Thread Starter nomadserb

    (@nomadserb)

    6 years ago

    Thank you Gabe!

    I hope this will help.

    Best Regards!

Viewing 6 replies - 1 through 6 (of 6 total)

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