[“error”,”Invalid subject for access token”]

  • Resolved fanlokbun

    (@fanlokbun)


    7 years, 2 months ago

    Hi I am getting this error at the top of my FB feed:
    [“error”,”Invalid subject for access token”]

    I can’t find Subject anywhere in the plugin settings. Please help.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Suzie

    (@suziekh)

    7 years, 2 months ago

    Hi,

    We are sorry for the inconvenience.

    Would you please go to Facebook Feed > Options and Uninstall the plugin?

    Afterwards, please Re-Authenticate the plugin and create a new feed. Let me know whether the issue is fixed or not.

    Thank you!

    Thread Starter fanlokbun

    (@fanlokbun)

    7 years, 2 months ago

    Thanks Suzie
    It fixed itself. And that was before the plugin update.
    Rob

    Thread Starter fanlokbun

    (@fanlokbun)

    7 years, 2 months ago

    It came back and the feed wasn’t updating. I applied your fix and it is still not showing the last few weeks feeds. I have cleared the cache to load new events but it has no effect. Very frustrating! Please help.

    Plugin Support Suzie

    (@suziekh)

    7 years, 2 months ago

    Dear @fanlokbun,

    Please, again Uninstall the Feed Plugin in Options, then go to Facebook account > Settings > Apps and delete the Facebook Feed application.

    At the end, please log in and get new access data.

    This should work.

    Thread Starter fanlokbun

    (@fanlokbun)

    7 years, 2 months ago

    Hi Suzie,

    I followed your instructions but It is still not showing posts more recent than 2 weeks ago. The same as before. Please can you help? I can supply you an admin login if you want. Just let me know how to send it privately.

    Thanks
    Rob

    Plugin Support Suzie

    (@suziekh)

    7 years, 1 month ago

    Hi,

    Hope you are doing well!

    We have checked and seen that all of the posts can be displayed besides the Job type posts and Event type posts.

    Unfortunately, we cannot do anything in this case.

    The rest of the posts are displayed.

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)

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